Hoteles en Phan Thiet con balcón

I had a wonderful stay at APEC Mandala Hotel. The facilities were excellent, the room was beautiful, and every aspect of the hotel exceeded my expectations. However, what truly made this stay unforgettable was my butler, Dương. I arrived at the hotel feeling very unwell, and from the moment I checked in, Dương went above and beyond to make sure I was as comfortable as possible. He anticipated my needs before I even had to ask and genuinely cared about how I was feeling. His kindness, warmth, and attentiveness were unlike anything I’ve experienced at a hotel before. Not only was he incredibly professional, but he was also so friendly and funny. We were constantly laughing together, and he made me feel completely at ease despite travelling alone in a country where I didn’t speak the language. He never made me feel isolated. instead, he made me feel looked after like family. When I needed to withdraw cash, Dương personally took me to the ATM. Then, when I realised I’d need more than I’d originally withdrawn, he happily came back with me without hesitation. It was such a simple gesture, but it perfectly summed up his willingness to help with absolutely anything. The moment that really showed how exceptional he is was when he messaged to ask if I needed anything. I had fallen asleep and didn’t reply. Rather than assuming everything was fine, he actually came to my room to check on me because he was genuinely worried about my wellbeing. That level of care is incredibly rare and meant so much, especially when I wasn’t feeling my best. Dương didn’t just provide excellent service, he showed genuine compassion. His kindness, patience, and generosity transformed what could have been a difficult trip into one I’ll always remember for the right reasons. He is a true credit to APEC Mandala Hotel, and I sincerely hope the management recognises what an extraordinary employee they have. Thank you, Dương, for taking such wonderful care of me. You didn’t just make my stay better you made it unforgettable.

La habitación era muy limpia, pero en el escritorio me encontraba un poco de ancho. El hotel se encuentra en una zona de la ciudad, donde se encuentran los alrededores de la ciudad. Personalmente, no era un fan del diseño del resort; los árboles sobrecrecidos lo hizo sentir un poco engañoso, y parecía que había muchos insectos y mosquitos alrededor. La piscina era grande y caliente, lo que lo hizo agradable para nadar, y la playa estaba bien mantenida. El hotel está muy bien situado, pero no se puede hacer nada. Además, el personal no parecía muy atento durante este tiempo; tuve que recordarles que limpiar mi pila de placas para poder seguir comiendo. Además, el servicio era generalmente bastante bueno. Puede que considere volver si visito a Mui Ne otra vez.

Location: the resort is about 15 km / 20 mins from Mui Ne beach, which is perfect as it’s away from the crowd, you can enjoy the peace and quiet without over tourism, but still close enough to get to Mui Ne by scooter or taxi. Service: really friendly and helpful staff, on our arrival day we got delivered a homemade cake as gift together with a little cute letter about the story of the “Kitchen gods”. Food: brekky is buffet style and offers quite a bit variety including fresh noodle station, fresh fruits, Vietnamese and western food. The restaurant has the perfect sea view. We also had lunch and dinner there, the menu is not extensive but offers good variety, price is of course a bit higher than other local restaurants that we have been in Vietnam but still not too over priced and totally justified with the sea view and quality. Hotel facilities: they offer free bike rental, free kayak, motorbike rental right from the hotel with minimal cost. The gym is small but nice. There’s also tennis court, squash and 2 swimming pools (including one amazing infinity pool). Rooms: I booked a deluxe garden view room and it came with sea view which I was positively surprised. I booked my parents a deluxe sea view room which is huge. Both came with balcony which is nice to chill. The bathroom is a bit old and worn but clean, I like the interior as it gives the local cultural charm so I don’t mind that some place feel worn. Highlight: the resort garden is huge and so beautiful! Beautiful flowers, lots of coconut trees, we spend so much time just roaming around the gardens. The private beach gives you peace and quiet to truly enjoy without external tourists. For these reasons I would highly recommend this resort!

Điểm 10 cho chất lượng dịch vụ và cách xử lý tình huống của khách sạn! Mình đã đặt phòng trước, nhưng sát giờ lại có việc đột xuất phải dời lịch sang ngày mai. Cứ nghĩ sẽ gặp rắc rối hoặc mất phí, nhưng các bạn nhân viên lại hỗ trợ cực kỳ chu đáo, tận tình và giải quyết nhanh gọn. Sự nhiệt tình và tử tế của các bạn đã mang lại cho mình một trải nghiệm trên cả tuyệt vời. Rất đề xuất (recommend) nơi này cho mọi người nhé! Chúc khách sạn ngày càng phát triển.

Español La habitación está bien, limpia y ordenada, pero la ubicación es de otro nivel, lejos de los lugares donde puedes comer en un restaurante, cuesta 15 dólares por ida y vuelta, no tienes muchas opciones de comida abajo y la mini tienda de conveniencia, la playa de ahí abajo no es para nadar ni siquiera para caminar, demasiado olorosa, demasiada basura, si te vas a quedar en el hotel para relajarte, no para salir, es agradable quedarse, por cierto. Debo decir que la piscina principal, la piscina infinita requiere un boleto de piscina, la habitación no está incluida, debe pagar VD 150000 adicionales por un boleto por persona para solo uso individual, me quedé allí por 2 noches y el chico que me llevó a la habitación me dio un boleto de cortesía y me dijo que tenía que pagar mi propio boleto al día siguiente si quería volver a ir. No tiene sentido, ya no hay ningún lugar al que puedas ir, aún así tienes que pagar por la piscina

Privacidad: Muy pobre. El frente de vidrio significa que cualquiera camina por dentro puede ver. Tienes que cerrar los cortinas todo el día, que ruina la vista. Apartamentos: El hotel carece de actividades, necesita cosas como películas de altura o eventos sociales para dar a los huéspedes una razón para quedarse. Comer: Decepcionante.La calidad de los alimentos es baja, y el servicio es poco profesional. Playa: Extremamente sucia y llena de basura. Si sólo quieres fotos o vídeo de contenido para los medios sociales, es bueno. Pero para una retirada real, no vale el precio. 3-star calidad al mejor. No volveré. Útiles comentarios para el propietario para mejorar.

La ubicación fue localizada en  Grandes vistas del océano y la playa acceso vista mágica  La habitación era agradable con aire acondicionado un poco ordinario pero la recepción fue rápida para hacerlo más cómodo ofrecer otra habitación que siempre es un plus  El desayuno era simple pero disponible quería por $3  En general, una estancia muy agradable en un inverno muy limpio  Nos quedaríamos otra vez Yo recomendaría la ubicación 5 estrellas estilo resort por un solo $33  Estoy comparando con otros hoteles que yo escogería este en el servidor en el mismo estribor absolutamente vale la pena el $ como si tuviéramos nuestra propia playa muy privada

Poorest service ever. Slow front desk check-in. Many guests were waiting for more than an hour to get to room keys. No aircon in elevator And I was answered that they dont provide room cleaning or make-up service 😡, even I stay more than 1 night!!!! They just “support” to change the towel?!? What the hell is it called “support” here?

Большой отельный комплекс с бассейнами, сауной, хаммамом и своей инфраструктурой в виде кафе, магазинов и кофеен. Очень удобно. Цены чуть выше, чем в самом Муйне, но не критично. Есть свой пляж с лежаками. Комплекс расположен на возвышенности, непосредственно до ресепшена можно подняться на эскалаторе или возит электрокар. Есть собственный пляж. До центра Муйне примерно 20 км. Без байка не удобно. С байком запаривает кататься туда) Мы 5 дней проживали. Сам номер и комплекс нам очень понравился. Уборка ежедневная, посещение сауны входило в стоимость и бассейнов тоже. Красивый вид. Удобно спать и не слышно соседей. Отдохнули хорошо! Единственное, при бронировании было указано, что есть мини кухня, но по факту плитка не работала. Приготовить минимальный завтрак не получилось. Но для нас это было не критично, мы не обращались по этому поводу к персоналу.

Before I start. Let’s be clear, Apec Mandala Mui Ne is the main one that owns the buildings. However a bunch of “Condotels” use the Mandala name so “Mandala Breeze” is one of them. The communication is spot on before the trip. If you use Zalo they message you there and tell you the things you need to know. Also throughout the trip, extremely responsive to any questions I had. CHECK-IN Messaged when arrived and a girl came with the key cards (not the typical check-in style). She showed us to the room and took pictures of our passports. Also, they needed to keep one of the passports for some reason. But got it back at the end. FOOD: The Mandala Bay restaurant was for sure the main one for decent food! There are “lower level” kinds of restaurants around that offer very affordable and yummy food. (Bay Restaurant would be about 1-1.5M VND per meal on average for family of 3-4. Whereas the other more affordable places cost about 500k VND totally). AMENITIES: Swimming pools to the max. Very nicely kept pools and a nice kids playing mini water park was great. All pools have kids pools connected so it’s very family oriented. Didn’t get to check the gym out but looks good. The beach is easily accessible via exiting the hotel and asking the guard to send the golf cart to take you down. Beach is standard and nothing very special. Quite a lot of rubbish around and many crabs (which of course don’t need to worry about as they go down into their holes with any kind of movement from us.) Beach water is a little clear and at this time of the year (May) the water is warm! *Notable* - people were getting stung by what possibly are jelly fish. So, you just get lucky with that kind of thing. KIDS ACTIVITIES: They have a great kids play club. It costs extra and isn’t included in the hotel cost but it’s worth it. Unfortunately quite hot in there though! Kids also have the water park for themselves and the water slide (although the slide might rip your swimsuit a little!) *Notable* - Swimming Pools. If you are staying via one of the condotels then make sure the if your room includes the swimming pools, take the main key card pocket as you won’t be able to get towels to use or even use the pool as that is the part of the actual date you will check-out. The cards themselves have old dates and the lifeguards get confused and say you can’t use the pools so make sure you take the one that has the actual check-out date on it. CHECK-OUT: Simply message 30 minutes before the time and it will be ok. Very simple. All in all it was a great time. A couple of miscommunication issues but that’s to be expected. No real need to go out of the complex as they have everything there.