Hoteles en Saints Constantine and Helena con balcones

This is one of the most beautiful hotels we've ever stayed at. The room was spacious and modern, the spa was fantastic, and the exterior pools and gardens were equally impressive. Everything was spotless, and we appreciated the attention to cleanliness. We also found the price reasonable, though it was off-season. However, there were several disappointments that took away from the overall experience. Starting with the restaurant: it was crowded, with long queues and very basic food options. At times, the food was even undercooked, which raised health concerns. This made dining stressful rather than enjoyable. Additionally, we noticed some guests were inconsiderate and even smoked in their rooms, causing the hallways to smell unpleasant. At one point, smoke even reached our bathroom from another room, and though we complained to the reception, the only response was to spray an air freshener. This lack of enforcement around the ”no smoking” policy was frustrating, especially for a wellness-oriented hotel. The hotel staff also permitted guests to reserve beach chairs with towels, making it difficult to find seating. This seemed unregulated and added to the sense of disorganization. For children, evening entertainment options were practically non-existent. There is a small playroom, but with limited games, it felt overcrowded and insufficient for the number of children. Furthermore, the cost for charging electric vehicles was the highest we've encountered, making it feel unreasonable. The thermal house nearby was a decent experience, though I recommend bringing your own towels and bathrobes from the hotel. Despite asking prior at the reception, we were told they would be provided there but we found out when getting there that we had to pay extra. Finally, the WiFi was poor, and although there was a Smart TV in the room, it wasn’t connected to the internet, limiting its use. Overall, we don’t plan to return. If management continues to tolerate inconsiderate behavior and doesn’t improve service quality, it risks alienating guests who value a more respectful and pleasant environment.

Отель рекомендуем от всей души. Во первых , чистота выше всех похвал, во вторых, персонал весь очень дружелюбный, мы не зная болгарского языка не чувствовали дискомфорта, все помогали по первой просьбе. В третьих, завтраки оооочень вкусные . И главная фишка, посещение Аква хаус входит в стоимость проживания. Мы с удовольствием проводили там время. Вообщем , с удовольствием вернусь в этот отель. 28.03.24г

El hotel ocupa uno de los edificios más destacados de San Constantino y Helena y disfruta de una ubicación central junto a las tiendas y los cafés. En realidad, el desayuno se sirve en un café local en lugar del hotel (aunque los huéspedes del hotel no pueden comer el desayuno en el jardín por alguna razón.) El desayuno era delicioso. La recepción es amable, las habitaciones son limpias. Nuestro cuarto estaba en el lado pequeño (a costa de un gran balcón) y la ducha y la piscina están en las habitaciones y no en una suite separada, lo que significa que sólo puedes compartir con personas que conoces muy bien! ;-) Un par de reclamaciones menores que dejan bajar el hotel son el hecho de que mientras hay una máquina de café y unas cafeteras en la habitación, los huéspedes se pagan por bebida. No hay agua botellada (gratuita o pagada) en el minibar para hacer café y no hay suministro de leche ni leche en polvo. El shampoo y el mini-sacrón de gel de ducha de uso único.La iluminación es pobre alrededor del espejo ...Hay una luz dependiente junto al espejo, por lo que no puedo ver poner mi maquillaje en. El hotel está situado en el centro de la ciudad, y el hotel está situado en el centro de la ciudad. Como sucede, pagamos un precio alto por la reserva de alerta rápida que probablemente afectaba a mi sentimiento sobre el valor de Primorski por dinero.