Usuario invitado
26 de enero de 2024
We stayed at the hotel in October 23. Concept: it’s great that all guests of IC Residence can use facilities of ic green. But it has private beach, pools, bar and restaurant (with better food and less people). Rooms are different- some are old some with quite new designs. Service: from first meeting to the end it was good work of reception staff and managers. All are ready to help and to make all the best for a comfortable stay at the hotel. Rooms: we stayed at lake villas: 2 sleeping rooms plus one living room and two bathrooms. The room was comfortable, though it needs to be refurbished. Cleaning was good (don’t forget to leave tips). Mini bar - here was a problem, all the time it was different set of drinks and snacks (at some days were only soft drinks and beer; on some days wine and strong alcohol spirits; on some days were salty snacks and so on; though the concept was one and it should of been the one set every day … so …that should be better controlled by hotels management). This type of rooms have two options- first floor and second floor. Second floor has stairs to the pool and to the room entrance. Be aware especially if you are with seniors or toddlers. Restaurant, bar: very nice selection of food, easy to find healthy food. It’s really nice that it has a smaller choice (than usually in 5star Turkish hotels) but better quality. The a**osphere in bar and restaurant is private and calm. Love it! A la cart of IC green are also nice but we liked more ic residence restaurant food. Kids club: it has different kids activities, nice that it is decided by age groups. Though looking after small kids could be better, our 4y.o. left the kinds center and ran way, nice that he was quickly caught by the staff, but I would live to be sure that when leaving kid at kids centre he is save and wouldn’t walk alone at the big hotel territory with many pools. So staff should be more attentive. Shows, sports, other activities: we are not addicted to this stuff, but seems it was really good, guests were happy. Nice kids activities with bubbles show and we liked the idea of October fest (though it’s better to hold all activities with food and drinks in the evening rather than in the day)❣️. Beach: very comfortable, nice bar and barmen; love 🧡 fresh carrot juice in the mornings💗 Territory: green calm and beautiful. It would be nice to add ic residence sport ground for those who like self training Spa Center and its staff: this is a great minus of the hotel. Staff wasn’t ready to help. The were only tend to sell services. Hammam always cold, no water, no tea in spa center ; no shampoo at showers. Once I tried to get to woman dressing room with lockers - it was close, I knocked few times and after 5 minutes two ladies from the staff went out, very disappointing service. And the smell of towels was unpleasant like wet. When we tell that to hotel managers they said that it’s a company is renting premises for spa services and they are not responsible for m
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