Shannara
2 de octubre de 2023
The room was okay.. til we went to sleep with the A/C on. Woke up in the middle of the night and it smelled musty. But different then i realized what the smell actually was. It was MOLD. The room smelled like it was flooded then dried on its own. The carpet needs to be cleaned or REPLACED. The drapes stink. The A/C smells horrible! Everything is gross. I paid way to much to be smelling that all night. Also i booked 2dbl queens. The lady at front desk put me in disabled room. Probably so she can sell mine for more. Idk. But this place is horrible. And theyre remodeling with one elevator out of service. They need to stop worrying about outside appearances and work on guest satisfaction inside the rooms where we sleep. Thats the whole point of the hotel. If i cant get sleep because of the room, then i should get a refund..right?
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