Hoteles de balneario en Prefectura de Nagasaki, Japón

I rarely leave negative reviews, but this was one of the most disappointing hotel experiences I have had in Japan. I booked a Run of House (ROH) room for my family. The booking description stated that room sizes range from 28 to 38 square meters. Based on that description, I reasonably expected that room assignments would be allocated fairly within that range. Upon check-in, I initially asked whether it would be possible to have a room facing Huis Ten Bosch. I fully understood when I was told that a park-facing room would require an additional charge, as such rooms are often sold at a premium. However, after entering the room, I realized that I had been assigned what appeared to be the smallest and least desirable room available. At that point, I was no longer asking for a park view. I simply asked whether it would be possible to have a slightly larger room, especially since the ROH description clearly stated that room sizes range from 28 to 38 square meters. What made the experience particularly frustrating was that I had already read reviews from other guests who booked the same ROH category and received significantly better rooms. One guest mentioned being assigned a park-view room after making a request, while another guest appeared to have received one of the hotel’s best room categories despite booking ROH. When I politely asked why other guests with the same booking category seemed to receive much better room assignments while I was given the smallest room available, the front desk was unable to provide a clear explanation. Instead, I was repeatedly told that any room change would require an upgrade fee. At one point, I was even told to contact the booking platform and ask the platform to pay for the room change. This response made very little sense. I was not asking for a free upgrade. I was simply asking for transparency and consistency regarding how ROH rooms are allocated. After a lengthy discussion, the hotel eventually moved us to a slightly larger room. However, the replacement room was located on the lowest floor, at the far end of the corridor, with a partially obstructed theme park view. While I appreciated the effort, it reinforced the impression that alternative rooms were available, yet no clear explanation was ever provided regarding the original room assignment. My disappointment is not that I did not receive the best room. I fully understand that ROH bookings do not guarantee upgrades. My concern is that the hotel advertises a room size range of 28–38 square meters, creating the expectation that room assignments may reasonably vary within that range. If ROH guests are always assigned the smallest and least desirable room available, even when larger rooms remain vacant, then the hotel should simply advertise the room as 28 square meters. That would allow guests to make an informed decision before booking. For families travelling with children, room size matters. Had the listing clearly indicated that ROH guests would receive a 28-square-meter room, I would likely have selected a different room category from the beginning. The hotel itself is in a convenient location and the facilities are generally good. However, the handling of this situation left a very negative impression. Based on this experience, I would strongly recommend booking a specific room category rather than ROH, so that expectations are clear from the outset.

i like this hotel. the food is very good quility..room is so wide😀i want to come back again..

La ubicación del hotel es buena. El autobús de la isla de Jiangxia se encuentra en la calle, y la vivienda es principalmente el panorama, todos los ojos de la montaña se miran a la vista, la mañana se ve más asombroso, es un panorama raro; la cena del hotel y el desayuno son deliciosos, y el tiempo de la cena es relativamente largo; El gran casino tiene interiores y exteriores, nos hemos ido a la cama por la mañana, y hay pocos; Algunos tiendas de aperitivos y restaurantes de comida en torno a ellos, no fueron a comer, compró salchichas en la tienda; En la montaña, si el autobús está en la montaña, debe tener un buen tiempo para verlo. Puede que sea la primera vez que vaya en autobús en la carretera de montaña 😅

We are an English Mum, Grandma & 6 year old. We absolutely loved our stay. The hotel is in a glorious time warp. The views are incredible overlooking the ocean from a cliff face. You can climb down to the rocks and feel like you’re the only person on the island. Tsushima doesn’t get many Western tourists so we were made to feel like celebrities! My daughter had the best time.

I recently had the pleasure of staying at this onsen hotel and it was an unforgettable experience! The serene and relaxing atmosphere of the private onsen was exactly what I needed to unwind. The hot springs were impeccably clean and offered a breathtaking view of the surrounding nature. The staff were incredibly welcoming and attentive, making sure every detail of our stay was perfect. The traditional Japanese cuisine served at the hotel was exquisite, with each dish carefully prepared and beautifully presented. Our room was spacious, comfortable, and offered a lovely blend of modern amenities and traditional decor. The attention to detail in every aspect of the hotel made our stay truly special. I highly recommend this hotel to anyone looking for a peaceful and rejuvenating getaway. It’s a hidden gem that I can’t wait to visit again!

The onsen is very good. The breakfasts were enjoyable and of his quality. The free noodle snacks were very thoughtful. The rooms were well appointed and clean with comfortable mattresses & pillows. Service was attentive and polite. Overall a very enjoyable stay.

The now-Emperor of Japan stayed here when he was still the Prince. Not the most new and fancy hotel in the area, but still has its unique charm. Our room was by the lake which the sunset can be viewed from the balcony (but unfortunately we missed it due to arriving too late). Service was great, staff have good English. The breakfast was definitely the highlight, the food was nice and the view from the venue was very pleasant. Our plan didn’t have dinner but I am sure it would be just as good.

La ubicación es buena y la habitación está en condiciones aceptables. Todo es excelente, desde el servicio de comidas y las vistas al estadio hasta la sauna. Hay muchos restaurantes y un supermercado dentro del estadio, así que lo recomiendo para un viaje en familia. Sin embargo, hubo un problema con la habitación; a pesar de solicitar una inspección repetidamente, no se mejoró y tuvimos que pasar dos días incómodos. Aunque mi esposa se lastimó con un alfiler que sobresalía del suelo, no se tomó ninguna medida ni se ofreció un cambio de habitación. Solo después de quejarnos enérgicamente al día siguiente se realizaron las reparaciones, y no se nos proporcionó ninguna otra compensación. Aparte de eso, es recomendable. En conclusión, todo está bien, pero el servicio deja que desear y es decepcionante que parezca haber una falta de comunicación interna. No obstante, si volviera, creo que elegiría este lugar.

Aquí está una revisión 5-star: # Bleach Retreat at [Jisco Obama Onsen Hotel] Nuestro alojamiento en su hotel en Unzen, Japón fue absolutamente maravilloso! - *Cleanliness*: El hotel era inimaculablemente limpio, desde las habitaciones hasta los huéspedes. - *Servicio*: El personal estaba caliente, bienvenido y atento. - *Onsen*: Las fuentes calientes eran divinas, con aguas terapéuticas que derretieron el estrés. - *Situación*: Ambiente sereno y vistas estupendas. - *Precio*: valor excepcional para la calidad y el servicio. ¡Nos gustaría que el hotel se relajara y rejuveneciera!

The hotel is very near to the train station. Opposite side is the Huis Ten Bosch. If you don’t want to drag your luggages along the long bridge to reach the park, this is a good place. Don’t like a step up to their hotel as it is dangerous to my hubby to handle alone. Their tap is a bit old type to on and adjust for both hot and cold water. Serve good breakfast. Oh outside the hotel for the goat and ducks. Refer to photo