Hoteles de balneario en Prefectura de Nagasaki, Japón

I rarely leave negative reviews, but this was one of the most disappointing hotel experiences I have had in Japan. I booked a Run of House (ROH) room for my family. The booking description stated that room sizes range from 28 to 38 square meters. Based on that description, I reasonably expected that room assignments would be allocated fairly within that range. Upon check-in, I initially asked whether it would be possible to have a room facing Huis Ten Bosch. I fully understood when I was told that a park-facing room would require an additional charge, as such rooms are often sold at a premium. However, after entering the room, I realized that I had been assigned what appeared to be the smallest and least desirable room available. At that point, I was no longer asking for a park view. I simply asked whether it would be possible to have a slightly larger room, especially since the ROH description clearly stated that room sizes range from 28 to 38 square meters. What made the experience particularly frustrating was that I had already read reviews from other guests who booked the same ROH category and received significantly better rooms. One guest mentioned being assigned a park-view room after making a request, while another guest appeared to have received one of the hotel’s best room categories despite booking ROH. When I politely asked why other guests with the same booking category seemed to receive much better room assignments while I was given the smallest room available, the front desk was unable to provide a clear explanation. Instead, I was repeatedly told that any room change would require an upgrade fee. At one point, I was even told to contact the booking platform and ask the platform to pay for the room change. This response made very little sense. I was not asking for a free upgrade. I was simply asking for transparency and consistency regarding how ROH rooms are allocated. After a lengthy discussion, the hotel eventually moved us to a slightly larger room. However, the replacement room was located on the lowest floor, at the far end of the corridor, with a partially obstructed theme park view. While I appreciated the effort, it reinforced the impression that alternative rooms were available, yet no clear explanation was ever provided regarding the original room assignment. My disappointment is not that I did not receive the best room. I fully understand that ROH bookings do not guarantee upgrades. My concern is that the hotel advertises a room size range of 28–38 square meters, creating the expectation that room assignments may reasonably vary within that range. If ROH guests are always assigned the smallest and least desirable room available, even when larger rooms remain vacant, then the hotel should simply advertise the room as 28 square meters. That would allow guests to make an informed decision before booking. For families travelling with children, room size matters. Had the listing clearly indicated that ROH guests would receive a 28-square-meter room, I would likely have selected a different room category from the beginning. The hotel itself is in a convenient location and the facilities are generally good. However, the handling of this situation left a very negative impression. Based on this experience, I would strongly recommend booking a specific room category rather than ROH, so that expectations are clear from the outset.

Very good service, lovely location and environment. Very nice onsens, and the restaurants were all very nice.

La ubicación del hotel es buena. El autobús de la isla de Jiangxia se encuentra en la calle, y la vivienda es principalmente el panorama, todos los ojos de la montaña se miran a la vista, la mañana se ve más asombroso, es un panorama raro; la cena del hotel y el desayuno son deliciosos, y el tiempo de la cena es relativamente largo; El gran casino tiene interiores y exteriores, nos hemos ido a la cama por la mañana, y hay pocos; Algunos tiendas de aperitivos y restaurantes de comida en torno a ellos, no fueron a comer, compró salchichas en la tienda; En la montaña, si el autobús está en la montaña, debe tener un buen tiempo para verlo. Puede que sea la primera vez que vaya en autobús en la carretera de montaña 😅

**도 몇번을가도 여기 숙소는 생각 안했는데 가보고 놀랐습니다 너무 조아요~온천도좋고 바다바로앞이라 가볍게 산책 하기도 좋습니다 부모님하고 같이오면 백퍼 만족 하실둣 합니다^^

I recently had the pleasure of staying at this onsen hotel and it was an unforgettable experience! The serene and relaxing atmosphere of the private onsen was exactly what I needed to unwind. The hot springs were impeccably clean and offered a breathtaking view of the surrounding nature. The staff were incredibly welcoming and attentive, making sure every detail of our stay was perfect. The traditional Japanese cuisine served at the hotel was exquisite, with each dish carefully prepared and beautifully presented. Our room was spacious, comfortable, and offered a lovely blend of modern amenities and traditional decor. The attention to detail in every aspect of the hotel made our stay truly special. I highly recommend this hotel to anyone looking for a peaceful and rejuvenating getaway. It’s a hidden gem that I can’t wait to visit again!

El hotel está muy bien. El desayuno era agradable y de su calidad. Las snacks gratis de nuez eran muy pensables. Las habitaciones estaban bien equipadas y limpias con cómodas matracas y cucharas. El servicio era atento y amable. En general, una estancia muy agradable.

1. Tanto la piscina como la primavera caliente se ofrecen con buena vista del estadio 2. El personal es bueno 3. Tamaño de la habitación más de 24 metros cuadrados que es muy grande y limpio 4. El cuarto es cómodo y silencioso para dormir muy bien 5. es difícil encontrar la entrada del hotel conduciendo un coche y la firma al hotel en la carretera cercana se recomienda 6. Las bebidas gratuitas se proporcionan en nevera 7. Se recomienda la vista de los estadios para la reserva 8. El estacionamiento de autos 2000 yen por noche es una experiencia 9. Sugerir Hotel para considerar en proporcionar una excursión de estadio para los huéspedes del hotel 10. No hay lavandería de monedas que no es conveniente. 11. No se puede firmar suficiente para la entrada del hotel cuando se conduce en el estadio

The hotel is clean and newly renovated. It’s so good - there’s washer and dryer in the room (bring own detergent). Bathroom has bathtub. Public baths separated for men and women. There’s table tennis with bats and balls, at the lounge, for guests. Carpark is just at doorstep. Beautiful view - beach is about 10mins in front and 7-11 in front of hotel. Would stay again. Delicious bento Breakfast is and has alot.

The hotel is very near to the train station. Opposite side is the Huis Ten Bosch. If you don’t want to drag your luggages along the long bridge to reach the park, this is a good place. Don’t like a step up to their hotel as it is dangerous to my hubby to handle alone. Their tap is a bit old type to on and adjust for both hot and cold water. Serve good breakfast. Oh outside the hotel for the goat and ducks. Refer to photo

온젠 온천에 있는 전통있는 대표 호털입니다. 오랜된 호텔이지만 다다미방은 넓고 깨끗합니다. 객실에 있는 오랜된 일본식 욕실은 오래되어서 좀 사용이 불편하지만, 호텔 내 온천 목욕탕이 있어서 목요하고 샤워하는데 문제가 없습니다. 노천 온천장은 주변 경치를 보면서 온천을 즐길 수 있어서 너무 좋습니다. 조식 석식 뷔페는 종류도 많고 맛이 있어서 좋네요. 맛있게 먹으면서 쉬기 너무 좋은 온젠 온천 호텔입니다.