Hoteles de con balneario en Prefectura de Nagano, Japón

Location: Near to Karuizawa train station (approximately 15 min walk to hotel west) and 10min walk to shopping mall. 5 min shuttle bus to reach ski area. Room: Clean and comfortable. But the bath powder is like toilet detergent scent. Amenities: there is Family mart operates until 11pm in hotel west. Service: Front desk lady can’t really speak English and hard to communicate. The man at cloakroom is unfriendly. Shuttle bus service: Shuttle bus service provided within the shopping area, hotel east and west. However, the instruction is unclear to us. When we queued up for the bus to station, the hotel staff did not inform us the bus was here and to align the bus but just change the next bus arrival timing. Until entire lane of the guests missed the bus. We had to walk all the way to station with our huge luggage. Snow Park: No clear direction or sign board to go snow park from hotel east. The snow park area is kinda small and suitable for young kid (below 7 years old). It is boring for kid above 7 years old.

Modern and well located, just a short walk from the JR Train Station. I had a great view of the intersection below and the mountains far away. Plus, the onsen was absolutely lovely and relaxing to enjoy after a long journey.

旅館的な宿をイメージしていたので割とイメージ通りでした。スタッフの方はとても親切でよかったです！浴衣、タオル等あり基本的には困りません！ただ、部屋が少しホコリっぽかったので改善されるとなお良いです。

They provide access to Onsen from 15:00-next day 10:00. And they also provide ice cream and yogurt. They provide free soba after at night time. The bed is comfortable and the room is clean… but I think they need to improve their drain system, there is a smell in the toilet all the time. And not sure about is it the miscommunication between Trip. Com and Dormy Inn or not, on the website it writes up to 3 guests and max 2 adults, kids are stay for free. But when we checked in, the staff tried to charge us extra fee for extra guest(we have w adults and 1 kid), which we’ve not informed by Trip.Com previously.

I stayed at this hotel for one night, and overall, it was quite a pleasant experience. I really liked my room — it was clean, modern, and comfortable. The only thing that surprised me was that the window to the balcony didn’t open, though I suppose it was designed that way. The onsen was absolutely wonderful — spacious, relaxing, and with a beautiful view of a mountain river. Definitely one of the highlights of my stay. The hotel also offers many different areas for leisure and entertainment. You can play table tennis, relax in cozy rest zones, visit small cafés and shops — there’s a lot to explore without even leaving the building. Both breakfast and dinner were delicious, with a wide variety of food to choose from. However, due to the number of guests, it was a bit challenging for the staff to manage everything smoothly. On two occasions, someone almost took my table, even though I had already placed the reservation card on it to show it was taken. That said, the staff overall were very pleasant, friendly, and helpful, and I appreciated their attitude throughout my stay. This hotel is clearly family-oriented, with many families staying with young children. There are rooms with child-friendly designs and dedicated play areas, so if you’re looking for a quiet, adult-only atmosphere, this might not be the best fit. That said, I genuinely enjoyed my stay and would consider coming back.

Awesome hotel under the hotel group chain. Location is excellent however not that near to local dinning places (average about 15mins drive). Hospitality and services were beyond expectation. Booked room was as described and as shown in hotel's website. In reality, the room was very spacious and comfortable. My family and I had a little car trouble on day of check out, and the hotel staff were kind, patient and extremely helpful in resolving the issue. Kudos to the staff going beyond their job scopes I believe.

El hotel está cerca de la estación de Nagano. Cruza la pasarela para ver un 7-Eleven y camina un poco más para llegar. Realice el check-in cómodamente a través de una máquina de check-in. La habitación tiene un precio razonable. Dispone de microondas, hervidor de agua, nevera y secador de pelo. El segundo piso tiene una zona de baños termales públicos. Internet es lo suficientemente fuerte. Hay estacionamiento en la parte trasera.

The staff are all very friendly and helpful from driver to receptionist to cleaning staff. We have a pleasant stay in this hotel. The pick up service to and from JR station as well as the snow house are a plus for us. Furthermore, the breakfast variety as well as freshness of ingredients are highly appreciated. They are nice enough to give me a ride after my checkout for picking my luggages back . Overall speaking , I will recommend to others of this hotel .

El hotel está limpio desde su nueva ubicación. El tamaño de la habitación está bien y lo suficientemente bueno para nosotros w 1 gran caja de vestir y una base de snowboard. La habitación es muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy

酒店服務很好，入住時是一位感覺很有資歷的先生接待的我 雖然語言不通，但是我瞭解到了酒店中的各種訊息和設施 免費的公共温泉是24小時的，早餐改了開放時間也被提醒到了，還順利的和他約到了私湯 我們是週一入住，店裡客人不多，私湯也很容易約到，45min衹要1000日元，對住店客特別友好 而且入住當天到店特別晚，酒店連夜床都開好了，這點很棒👍🏻 我幾乎不用收拾什麼東西，換好衣服泡好温泉就可以和睡覺無縫銜接 這是我在日本最棒的一晚😆😆 （除了因為木質房間而產生的一些木香讓我有點不習慣以外）