Fecha de publicación: 12 feb 2026
Usuario invitado
Schlecht ausgestattete Zimmer
Fehlt. Minibar , Kaffee bereiter, Kosmetik Spiegel
Hausschuhe
Das bei einem 4 Sterne Hotel für 368 EUR + 64EUR (2 Pers). Fürs Frühstück.
Frühstück bei völlig überfordertem Personal
Wird am Tisch in Etageren serviert sehr wenig Auswahl
Kaffee nur in halbvollen Tassen Kaffeekannen nur in sehr begrenzten Mengen vorhanden
Bei 32 EUR Frühstückspreis pp kosten Pancakes sagenhafte
6,50 extra
Kein Sekt verfügbar i
Alles in allem völlig überteuert
Z. B. 1 Glas Wein 0,1 l !!!!!!!!!! 14.40 Euro
So nicht zu empfehlen
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Precio por noche desde571 MYR
Fecha de publicación: 29 jul 2024
Cheung Chi HoSi es un huésped de negocios, no le recomendaría que se aloje en esta habitación. Como todo se hace online, check in, check out, lavandería, etc., no sé si esto se considera un servicio.
Si viajas de forma relajada, disfrutas cocinar y lavar ropa tú solo, salir a la calle si quieres y esconderte en el hotel si no, entonces este es un buen lugar para ti.
Está a 5 minutos a pie de la estación de metro y de muchos centros comerciales.
También vale la pena mencionar que el único problema aquí es la falta de aire acondicionado.
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Precio por noche desde354 MYR
Fecha de publicación: 22 dic 2025
Zhangjianzhong
到時前台熱情地給了個住宿指南。第二天仔細看了才知道,有免費的咖啡,茶和飛酒精飲料。停車免費。還有桑拿。
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Precio por noche desde638 MYR
Fecha de publicación: 21 jun 2026
Usuario invitadoWhile your hotel facilities are acceptable, the operational failures and hostile staff conduct during my recent stay were entirely unacceptable.
My room was located excessively far from the lobby, which amplified a serious safety hazard: the in-room telephone was completely broken. When I discovered the television was also unusable (stating the room was ”not checked in”), housekeeping dismissed me, forcing me to walk all the way to reception just to report your own technical failures.
Worse, I experienced an emergency when my phone died without a universal adapter. Instead of helping me during an urgent situation, your staff predatorily refused to assist unless I purchased an overpriced adapter from the hotel. To top it all off, the reception staff were cold and dismissive. Their complete lack of basic courtesy and welcoming demeanor went beyond poor customer service. it felt distinctly like racial bias.
A broken room phone is a safety violation, but your staff’s total lack of empathy during an emergency is a failure of management. I expect a formal response regarding how you plan to address these room defects and the deeply problematic behavior of your front desk team.
Die Ausstattung Ihres Hotels ist zwar akzeptabel, die betrieblichen Mängel und das Verhalten Ihres Personals während meines Aufenthalts waren jedoch absolut inakzeptabel.
Mein Zimmer lag extrem weit von der Lobby entfernt, was ein erhebliches Sicherheitsrisiko verschärfte: Das Zimmertelefon war komplett defekt. Als ich feststellte, dass auch der Fernseher nicht funktionierte (Anzeige: „Zimmer nicht eingecheckt“), wurde ich vom Housekeeping abgewiesen. Ich wurde gezwungen, den gesamten Weg zur Rezeption zu laufen, nur um Ihre eigenen technischen Fehler zu melden.
Noch schlimmer war, dass ich mich in einer Notsituation befand, als mein Handy-Akku leer war und ich keinen Universaladapter dabei hatte. Anstatt mir in dieser dringenden Lage zu helfen, weigerte sich Ihr Personal, mich zu unterstützen, und drängte mich stattdessen in räuberischer Absicht dazu, einen völlig überteuerten Adapter vom Hotel zu kaufen. Zu allem Überfluss war das Personal an der Rezeption kalt und abweisend. Der völlige Mangel an grundlegender Höflichkeit ging über schlechten Kundenservice hinaus – es fühlte sich eindeutig nach rassistischer Voreingenommenheit an.
Ein defektes Zimmertelefon ist ein Sicherheitsverstoß, aber das völlige Fehlen von Empathie Ihres Personals in einer Notsituation ist ein Versagen des Managements. Ich erwarte eine formelle Rückmeldung darüber, wie Sie diese Mängel im Zimmer und das zutiefst problematische Verhalten Ihres Rezeptionsteams beheben wollen.
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Precio por noche desde416 MYR
Fecha de publicación: 21 jul 2024
Usuario invitado
El hotel está muy bien situado y está listo para responder a sus solicitudes.
La comida es perfecta y deliciosa.
El hotel es muy nuevo y limpio.
La ubicación es muy lejana del centro de Munich, pero es muy conveniente para viajar.
El hotel está a pocos minutos a pie de la estación de tren 1-2.
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Precio por noche desde270 MYR
Fecha de publicación: 7 ene 2026
Aliyah Hana
The hotel is modern, dreamy and exceptionally clean. I am extremely picky when it comes to cleanliness and Kempinski, as always, did not disappoint at all. Everything felt immaculate and very well maintained.
The service at the front desk and concierge was impeccable, very professional, warm and genuinely friendly. Room service and overall service throughout the hotel were excellent as well.
The hotel is very couple- and family-friendly, and one thing I truly appreciated was how quiet and uncrowded it felt. Even though the hotel was fully booked during our stay, we barely ran into other guests. The layout and structure of the hotel are very well thought out, creating a calm, spa-like atmosphere where nothing ever feels busy or overwhelming.
The spa was solid and offered all the basic, well-functioning amenities one would expect. I’ve stayed at spa hotels with more impressive facilities, but this one still delivers a good overall experience. The sauna area is well done, with different sauna variations available. The outside pool-area could be heated a tad more.
Unfortunately, all massages and facials were fully booked and we were unable to get any appointments upon arrival, which was quite disappointing.
The location is beautiful, but Berchtesgaden itself doesn’t offer much to do. If you want to eat outside the hotel, you’ll need to drive about 10 minutes downhill to the village/town where you’ll find good local restaurants.
Food in the hotel was nothing special and significantly overpriced - although that is somewhat expected at a luxury hotel. The Johann Grill restaurant in the evening was especially disappointing: not tasty and far too expensive for the quality offered!
Concierge parking costs €10 for outdoor downhill parking or €20 for the parking garage. The €10 option is more than sufficient as they still bring your car to you. The €20 garage option feels unnecessary.
Breakfast itself was good, with a solid selection and quality. However, the service at breakfast was disappointing. We sat for around 20 minutes trying to make eye contact and the staff did not acknowledge us at all. After reaching out to the manager twice, she did try her best to improve the situation, which we appreciated.
Overall, a very good spa hotel for couples and families, peaceful and well-designed, but with limited activities in the surrounding area. Three nights are more than sufficient. Despite a few service and food-related shortcomings, the hotel remains a relaxing and elegant place to stay.
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Precio por noche desde1.590 MYR
Fecha de publicación: 18 jul 2026|Habitación superior
Let an
We had a wonderful stay at this hotel! The sauna was excellent and the perfect place to relax after a busy day. The breakfast was delicious, with a great variety of fresh and tasty options. The staff were incredibly friendly, welcoming, and always happy to help. Our room was clean, comfortable, and well-maintained. Everything was perfect, and we truly enjoyed our stay. We would definitely come back and highly recommend this hotel to others!
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Precio por noche desde257 MYR
Fecha de publicación: 1 ene 2025
Usuario invitado
I felt very anxious and scared. This hotel definitely needs to state on their website that their location changes during the winter. My actual accommodation was at Nature Hotel Walde sruhe, located in the mountains. The original hotel was dark and only the intercom was working, so I was really worried when they asked me to call a taxi to come to another hotel. I was confused and didn't know what to do, but a local woman happened to be passing by and helped me out. Don't get misunderstand, the hotel I stayed at was great, the rooms, the food and the staff were great. When I arrived that hotel by taxi and I said this is so bad experience, they said me No problem. It was probably a better grade than the original hotel. But the problem is not there. The location I booked is different from the actual location, that's the big problem! The visitors who come here in winter are probably mostly people who travel by car. If I had booked this place just to relax and enjoy a holiday, I would have been very happy, but I had a schedule that needed to be on time. I chose a place within walking distance to Oberstdorf Station and the ice rink, and booked it. That was my selection criteria. No matter how nice the hotel is, if it's in the mountains I wouldn't choose it. Luckily, there was no snow for a few days after my arrival, so I made the 40 minute walk to the ice rink in the morning. However, it was dark at night and the road was steep, so I couldn't walk there. My friends were worried and sent me the hotel. On the third day, the slope in front of the hotel was frozen and I slipped and hurt my hand. I had been negotiating with Trip.com for a long time, but I couldn't get in touch with them and they told me I couldn't change the hotel. However, due to an injury to my hand, I was unable to continue and was able to cancel the remaining days of my stay after speaking with the Trip.com representative and the front desk staff over mu phone. I had planned to stay somewhere that was easy to walk to, but the time spent negotiating left me exhausted. You are too careless about people who are not used to steep snowy roads. Please think more about the importance of location. Please be sure to write any changes in hotel location!
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Precio por noche desde507 MYR
Fecha de publicación: 29 oct 2023|Habitación superior
Travel itinerary 1Let's start with the spa - an oasis of relaxation and rejuvenation. From the moment I stepped into the tranquil haven of the Vier Jahreszeiten Spa, I was enveloped in an atmosphere of serenity and well-being. The spa facilities are impeccable, featuring a range of treatments and therapies that cater to every guest's needs. The expert therapists displayed a deep understanding of their craft, ensuring a customized and revitalizing experience. After indulging in one of their signature massages, I felt completely refreshed and invigorated. The spa's attention to detail and commitment to providing a sanctuary of calmness was truly impressive.
As for the location, Vier Jahreszeiten Kempinski is a true gem in the heart of Munich. Situated on the prestigious Maximilianstrasse, it offers an ideal home base for exploring the vibrant city. From the hotel, you can easily reach Munich's iconic attractions, designer boutiques, and renowned dining establishments. The convenience of being able to stroll through the historic city center or simply step outside to admire the beauty of Maximilianstrasse made my stay even more enjoyable. It's a testament to the hotel's commitment to offering guests the best of Munich right at their doorstep.
The overall experience at Vier Jahreszeiten Kempinski was nothing short of exceptional. The luxurious accommodations, attentive staff, and attention to detail throughout the property were all factors that contributed to a memorable stay. The blend of classic elegance and modern amenities created an inviting and sophisticated atmosphere, which I found to be both comfortable and inspiring.
In conclusion, Vier Jahreszeiten Kempinski Munich is a top-tier hotel that truly understands the art of hospitality. The remarkable spa and the unbeatable location in the heart of Munich set it apart as a destination that caters to travelers seeking a perfect balance of relaxation and exploration. I highly recommend this hotel to anyone looking to experience the best of Munich in a luxurious and welcoming setting.
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Precio por noche desde1.794 MYR
Fecha de publicación: 27 nov 2024|Habitación individual
Jefferson.3112
En general, calificaría mi estancia como ”buena”. El hotel está justo al lado del metro y del S-Bahn, lo que facilita el acceso. Cabe mencionar también que está en una calle principal. El desayuno es muy bueno y ofrece una amplia selección, algo que siempre agradezco. Le restaría algunos puntos, ya que el servicio de limpieza no me pareció especialmente bueno en general. Las camas estaban hechas y las toallas cambiadas, pero en general parecía un poco desordenado a veces, y comparado con otros hoteles, no puedo darle la máxima puntuación.
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Precio por noche desde319 MYR