Fecha de publicación: 13 abr 2026|Habitación superior
Usuario invitadoEste hotel es de cerca de 3-4 autobús se detiene a distancia del Innsbruck Bahnhof. La vista desde la habitación es fantástica, absolutamente disfrutado! El baño es grande y con bañera. El kettle y el secador de pelo también están en buena condición! También hay un mini frigorífico (que se muestra el único hotel que tiene una de todas mis reservas de hotel), y usan una función de pad inteligente para que usted pueda hacer su llamada por la mañana, como es!
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Precio por noche desde14.996 INR
Fecha de publicación: 15 may 2023
Usuario invitado
No es nuestro primer viaje y no será nuestro último viaje en el Kempinski Hotel Das Tirol, pero estamos acostumbrados a otro servicio. Esta vez la habitación no fue tan limpia como se acostumbra al Kempinski Hotel Das Tirol. El suelo estaba sucio y cabello. El cuarto estaba anticuado.
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Precio por noche desde27.846 INR
Fecha de publicación: 9 ene 2026
Usuario invitado
When systems replace people
Alpenpark Seefeld is, from an architectural and spa perspective, a high-quality hotel.
The materials, interior design and spa facilities show that a lot of investment and effort went into the physical space.
What failed completely during my stay was human communication.
A small misunderstanding regarding food turned into a deeply uncomfortable experience, not because of the rules themselves, but because of how rigidly and mechanically they were enforced.
Instead of clarifying expectations or simply explaining the system calmly, the staff reacted in a defensive, automated way, as if they were protecting a conveyor belt rather than speaking to a person.
At no point did anyone try to understand what I actually meant.
Instead, the situation was subtly reframed so that I appeared as someone “demanding something for free”, which was never the case. This role reversal felt humiliating and unnecessary — and it happened solely because no one paused for a moment to communicate as a human being.
The same pattern appeared again when I addressed the fact that my room heating was not working for two nights (later confirmed by technicians).
The response was not concern or responsibility, but a procedural answer: “You should have said something earlier, now nothing can be done.”
What connects these situations is not bad luck, but a systemic mindset:
rules over people, procedures over reality, defense over understanding.
This hotel does not have a problem with facilities.
It has a problem with conveyor-style perception of guests, where the goal seems to be closing interactions quickly rather than actually resolving them.
I am writing this not out of anger, but in the hope that the team pauses and reflects:
How did a paying guest end up feeling diminished, unheard, and mislabeled — in a hotel of this level?
With a shift toward real communication and accountability, Alpenpark Seefeld could be excellent.
Without it, even beautiful interiors cannot compensate for the emotional damage caused by robotic service.
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Precio por noche desde10.188 INR
Fecha de publicación: 20 jun 2026
Usuario invitadoThe hotel has a lot of potential with its fantastic location and beautiful interior, but unfortunately, my stay was ruined by poor service and maintenance issues. I happened to visit during a European heatwave, and the AC in my room completely failed, making it impossible to sleep. To make matters worse, the in-room phone didn’t work, so I couldn't easily contact the front desk. When I finally spoke to a staff member, they failed to pass the information along to the next shift.
Additionally, the daytime staff lacked professionalism. During a conversation about my room situation, one female staff member spoke to me so loudly that other guests began to stare. While she wasn't outright rude, raising her voice was entirely unnecessary and uncomfortable. I hope management addresses these communication and service gaps
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Precio por noche desde14.524 INR
Fecha de publicación: 28 mar 2026
MeFanneeVery nice and good hotel to stay in the beautiful city of Innsbruck. Located not too far from city centre but its only 10 mins by bus to the city and the hotel provides every guests with free bus card for the whole stay, make it easy and convinient for us. The rooms are clean & has enough space. The breakfast also complete and delicious. There are some restaurants & supermarket nearby the hotel. The bus stop also just around the corner of the hotel. This hotel also has free washing machine & dryer to use, with gym & sauna too. Overall this is such a wonderful hotel to stay for our whole family. Thank you for the hospitality
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Precio por noche desde10.575 INR
Fecha de publicación: 28 dic 2025
Usuario invitado
For the price we paid (€350/night) we expected more. More helpfulness from the front desk, more attention given to the aesthetics of the room, and more care from housekeeping. The hotel charged us an additional €200+ euro to add our children to our two king suites. We found this outrageous Housekeeping did not replace our used coffee cups on our second day, so we had to clean them ourselves. The bath towels were thin and scratchy and were barely bigger than a dish cloth. Although many restaurants in town were closed due to the holiday, the hotel also closed its restaurant, so we ended up ordering take out from a falafel place. What “4-star” hotel doesn’t offer its guests a dining option when they know they are at least a20-min walk from any nearby eateries? We were quite disappointed with this stay and cannot recommend it in good conscience.
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Precio por noche desde12.306 INR
Fecha de publicación: 16 jul 2026
Nazim Riyaz KhanLa habitación es muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable, muy agradable
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Precio por noche desde17.414 INR
Fecha de publicación: 21 feb 2026|Habitación doble económica
Collin XiaConveniently located in the city center, easy access to bus, tram, and funicular services. Delicious and versatile breakfast options with fresh fruits. Comes with complementary gym and sauna rooms, and also welcome card that entitles you to take buses for free. Highly recommended!
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Precio por noche desde16.155 INR
Fecha de publicación: 3 sep 2024
Sock Keng
La habitación es muy agradable y con baño.
Aquí está la ubicación, a pocos pasos de la ciudad de Innsbruck, pero la amable recepción nos ofreció 2 tarjetas de huéspedes que nos permiten tomar el autobús J línea gratuita (2 minutos a pie del hotel) que nos lleva a la estación de coches de la ciudad y también a la estación de cable, La frecuencia de autobús J es alrededor de cada 10 minutos, tan conveniente para nosotros como el hotel tiene un parking gratuito para nuestro coche.
Sólo el problema encontrado es la recepción dama me dijo que no podía ver el desayuno incluido en mi reserva, así que me contacté Trip.com chatline por teléfono y el problema se resuelve en 10 minutos después de Trip.com contactado con su agente, gran servicio desde Trip.com!
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Precio por noche desde11.118 INR
Fecha de publicación: 27 jul 2026|Apartamento superior, 1 dormitorio, con balcón
BoomstickModern, spacious and clean apartments in a good location. Parking is easy, and it’s a nice base for exploring the area. We especially appreciated the well-equipped kitchen and the comfortable beds.
The only downside was the service at reception, which felt rather unfriendly. Check-in wasn’t particularly welcoming, and when our key card stopped working, we were immediately told it was because we hadn’t paid, before anyone checked what was actually wrong. It turned out to be a misunderstanding. A friendlier, more helpful approach would have made a big difference.
Overall, a good place to stay, but the hospitality could be warmer.
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Precio por noche desde17.429 INR