Hoteles de 4 estrellas en Bícol, Filipinas

All Staff was accommodating, helpful and friendly. I booked a room with mayon view but according to them the room they received that I booked was just a de luxe room without mayon view. I received a great customer service tho with the polite reception staff. She gave me some options and with a minimal fee I got the room that I wanted. Thank you Miss receptionist sorry I have difficulty with names but I really appreciate your service and to the waiter too who served us pork pinangat at the restaurant. Kudos to you all!

The buffet breakfast is superb loads with good selection of Pinoy food. The location is strategic near to Supermarket, church - which is important and restaurants. I will book here again in my next Bicol escapade.

Had some issues with our stay, but I was truly impressed by how the staff handled it. The air conditioning wasn’t working properly in the middle of the night as I had hoped, I brought this attention to the front desk during the morning and I have to say, their response was quick and professional. They apologized for the inconvenience, and within a short time, they resolved the issue, fixed the problem and gave us free goods from the hotel.

El hotel me ha servido como una buena habitación y una habitación de baño limpia y agradable, y también me han servido la piscina y la sala de gimnasio, que son buenas. La única desviación fue que el AC en mi habitación no era muy fuerte. También mi habitación tenía una puerta de conexión con la habitación siguiente, por lo que la insularidad sonora no era grande. Hemos oído hablar a los vecinos y su televisión tarde a la noche. Además, tuve una agradable estancia y me gustaría recomendar el hotel.

Excellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome! The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it. I recommend coming here on your holidays to the Philippines!

Este lugar es el mejor de todos los tiempos. Familia, amigos incluso tus amados. La limpieza y la gente caliente alrededor de nosotros eran muy agradables. Espero que este hotel también pueda desarrollar una piscina al aire libre incluso en la parte superior del techo para disfrutar de vibraciones agradables y relajadas mientras quedamos.

Muy acomodable y excelente servicio

Accomodating and Good Services

Muy bien. Recomendado.