Hoteles de 4 estrellas en Liguria, Italia

The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.

Abbiamo fatto 2 notti di fine vacanza per rilassarci. Siamo stati benissimo. Pulizia eccellente e personale molto cordiale. Anche la cena a buffet molto buona. Non siamo riusciti a provare la colazione

Once we got checked in we were extremely happy. We love everything about the place! The problem was communication with Trip.com and the hotel beforehand. Trip.com sent an email saying the property does not have a front desk, and to contact the property for detailed instructions on how to check in. It provided this email to contact the property: ************************************************ When I sent an email to that address I got a reply in Chinese. When translated, it said they did not have my reservation, and to provide booking number & check in/out dates. I sent that information several times, and always got the same automated reply re-asking for booking number and dates. I finally called Trip.com, who contacted the property. They immediately replied, giving me the information I asked for, and telling me they do have someone at the front desk until 5 pm. Their message came from a completely different email address. I suspect that the email provided in the Trip.com message was incorrect. This added a lot of undue stress to what should have been a simple straightforward communication.

Este es el mejor hotel en el que me he alojado en Europa. Es un antiguo edificio histórico y todos los interiores han sido renovados. Lo mejor es que conservan un ascensor histórico y, en general, los interiores están impecablemente decorados. La ubicación es de 5 estrellas, ya que el hotel está a solo 6 minutos a pie de la estación de tren y a 10 minutos del centro. Las comodidades también son de 5 estrellas, ya que el hotel ofrece un minibar lleno de bebidas, incluyendo dos botellas de agua, dos refrescos, una botella de zumo y cacahuetes, todo gratuito. Incluye champú, acondicionador, loción corporal, jabón y gorro de ducha. La limpieza también es de 5 estrellas. Habíamos desordenado la habitación con dos maletas grandes y llenas de cosas, y el personal de limpieza nos ayudó a guardarlas bajo el alféizar de la ventana. Seevuxe también es de 5 estrellas. Compramos dos botellas de vino y nos proporcionaron copas y corchos con un servicio excelente. Además, era nuestra primera vez en Génova y el recepcionista nos explicó detalladamente a qué zona ir y cómo llegar. En general, es el mejor hotel en el que me he alojado hasta ahora.

The best located hotel and the queen room with the balcony is nothing less than a memory forever Suri g the stay. The reception was very helpful and allowed an early check-in immediately on arrival and the stay was very comfortable. The check in check out was smooth and they even assisted in booking a cab for the station. Overall such a wonderful experience that I am writing this review when I have already rebooked this for my next 3 nights 💖❤️

El peor Novotel en el que me he alojado, sin duda. La habitación era aceptable y el servicio atento, pero las manchas en las toallas y sábanas parecían no haber sido cambiadas nunca. Como estaba de paso entre el sur de Italia y el sur de Francia, la ubicación me resultó muy conveniente, cerca de la salida de la autopista.

We stayed at this beautiful hotel for the first time with our two children. We booked two rooms, both offering a stunning view of the sea. The atmosphere is charming and naturally elegant, enhanced by the historic character of the building. The staff was friendly and supportive throughout our stay. Breakfast was excellent, with a wide selection of both international and local options. The beach is just across the street, only a two-minute walk, which was perfect for us. We also appreciated the hotel’s convenient parking, located just outside the building. The swimming pool with its bar was a highlight—an ideal spot to relax and enjoy an aperitif before dinner. Overall, it was a wonderful experience that we would be happy to repeat in the future.

Visita de vacaciones, decidió qued**** cerca del aeropuerto en lugar de caminar por el casco antiguo por la noche. El hotel estaba bien, pero no excepcional, la habitación era decente, el personal se esforzó mucho, pero los servicios y el hotel estaban un poco cansados.

The hotel was excellent and in a great position in the town. The staff were excellent and very nice. The breakfast is a basic continental but it is very nice and the coffee was lovely. I would go back to this hotel again, no question. The spa swimming pool was cold and overall the spa wasn’t worth €18 each to go in but overall the hotel was superb. One thing the staff did do was cater for our need for having hot drinks in our room. No kettle provided but they were more than helpful in providing a tray and tea pots when needed. Gotta have our cup of tea in the morning. Thank you Hotel Europa!

Hotel is conveniently located next to the port. It serves our purpose to visit our daughter when the cruise ship she is working on docked there. There is a Bus No 7 from the Station that you can take to the hotel. Though it is not directly outside the hotel but it is walking distance from the bus stop to the hotel. Hotel is neat and clean. Surrounding there are plenty of restaurants and a supermarket across the bus stop where you alight. Generally, we could not find many Italians that speak English compared to Swiss. We had a hard time trying to ask for directions. Don't get me wrong. There are nice and helpful people around who voluntarily guide us and helped us on the bus and on the streets.