Fecha de publicación: 14 jun 2026
Usuario invitadoCost wise it was reasonable, and the location is bang in the middle of Plymouth shopping area. Parking is right under the hotel, and check in was quick. Room was very tidy and spacious, and cool enough but no air conditioning., just fan. Staff were all lovely, bar staff, reception and service staff, notably Christopher at breakfast who went out of his way to entertain my little girl. Food wise was OK, but 2 complaints. The breakfast orange juice is not fresh, or it's watered down, not nice. And for evening meal I ordered fish and chips, and it was a SLIVER of fish in batter....which for the cost was ridiculous. The staff were very understanding, but the kitchen should definitely seen a new supplier. Overall, it was a lovely stay and would definitely go back...my gripes are purely for management if they wish to address them for future guests. Recommend.
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Precio por noche desde69 €
Fecha de publicación: 1 ene 2025
SaddlerphilAgain a lovely accommodation. Perfect for our needs. Comfortable and clean.
Being welcomed by the local wildlife is always a positive.
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Precio por noche desde63 €
Fecha de publicación: 18 may 2026
Usuario invitadoStunningly beautiful hotel with magnificent rooms that have an old world charm with luxury.
The location is amazing with Exeter cathedral within a 2 minute walk as is the oldest pub in the city.
The staff were amazing and so polite and professional.
There are plenty of pubs, bars, restuarants and takeaways withing a few minutes walk.
The hotel doesn't have a car park so you need to park at a multistory about 5-6 minutes away but is secure and safe.
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Precio por noche desde100 €
Fecha de publicación: 29 mar 2026
Usuario invitado
Hotel clean, breakfast had a god variety of food location is great.
Unfortunately we had an issue outside our bedroom which I reported to reception in the morning as I feel it is a security issue.
In the middle of the night we had a man knock on our door and he tried to get in. He was walking up and down the corridor and appeared to be drunk. He then lay outside our room and fell asleep. About 30 minutes later we heard him again knock on another door.
Although we think he was probably a resident it did concern us as anyone could get access to the bedrooms as there is no security to get up the stairs. There is no swipe card access and I think this needs to be addressed as it is a safety concern.
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Precio por noche desde78 €
Fecha de publicación: 23 ago 2025
AndyPP
The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking.
We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service.
Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing.
The restaurant was the most disappointing part of the stay.
I'm the evening service was slow, followed by having our order wrong twice and also dropped.
Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet.
However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'.
We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.
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Precio por noche desde230 €
Fecha de publicación: 30 mar 2026
Usuario invitado
Excellent location if you want to visit Exeter by day or night. Good breakfast played out although I tend to get it with a room deal so it's a lot cheaper! Parking payment is reasonable. Friendly staff.
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Precio por noche desde58 €
Fecha de publicación: 2 ene 2026
Usuario invitado
A simply Devine hotel with such historical charm
The charismatic entrance foyer draws you into this wonderful exquisite reception area
We had the upmost pleasure in staying on New Years Eve
& were greeted with a lovely glass of free champagne in letting the New year in
They also had a really good modern band playing the finest of music in one of their opulent rooms
We would grant this very fine hotel a definite 5 Stars experience
Many thanks
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Precio por noche desde122 €
Fecha de publicación: 7 jul 2025
8285SueH
We stayed for just one night. A much better experience than we had expected, given some of the recent reviews.
The room was large and clean. The bathroom was also very clean and had a lovely,spacious walk-in shower.
The bed was comfortable and we slept well.
Our only negative was that the car park was absolutely full when we arrived at 3:30pm … and the staff checking us in couldn’t have cared less!
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Precio por noche desde71 €
Fecha de publicación: 8 jun 2026
Marty-not McFlyBooked two rooms for a family stay.
Stayed on the hottest weekend in May ever!
One room freezing the other boiling. The air conditioning is not as reliable!
Rooms again varied. Although I chose the same one was spacious and airy the other a bit more crammed
I was told check in was FROM 3pm and we were not allowed in till 4.30 what complicated our plans.
The breakfast is good but super busy. Not enough staff to manage the demand. Felt bad for the staff running around!
Overall good! Great location!
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Precio por noche desde87 €
Fecha de publicación: 10 feb 2026
Usuario invitado
For a 4 star hotel this was very disappointing. Only 1 person on reception and a queue of people waiting to be checked in. A very tired hotel that has been not been well maintained. Our room was disappointing, a balcony we couldn't use, a double bed that felt like I was sliding out of it all night as the mattress was worn and had gone soft on my side of the bed, an uncomfortable toilet as the seat was too small for the toilet. Many other small things as well, we expected better.
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Precio por noche desde103 €