Really enjoyed my stay here. The hotel was clean, comfortable, and had everything I needed. The staff were friendly, and I especially want to mention Orokhan—he was very helpful and made things easy for me. His English is excellent, which made communication smooth and stress-free. Overall, a great experience and I’d happily come back.
We recently stayed at the Hilton DoubleTree and was thoroughly impressed by the quality of service, particularly from a staff member named Halil. From the moment I checked in, Halil went above and beyond to make sure my stay was comfortable and stress-free.
He was incredibly courteous, attentive, and genuinely helpful—whether it was assisting with local directions, making recommendations, or ensuring everything in my room met expectations. His professionalism and friendly demeanor made a lasting impression and truly elevated the overall experience.
It’s staff members like Halil who make a difference in hospitality. Thanks to his dedication and service, I will definitely be returning to this location and recommending it to others.
Thank you again, Halil, and the Hilton DoubleTree team!
El último día después de salir, el agente me llevó a la estación de minibuses, diciendo cómo ir al Castillo Van.
El desayuno que ofrecen es tradicional turco desayuno.
El hotel está muy bien situado, pero no hay nada que pueda hacer.
Situación definitivamente vale la pena elegir este hotel que puede caminar a la moda de cualquier parte de la zona central muy cerca del aeropuerto y la estación de autobús interurbana.
La custodia de la casa necesita un poco más de atención para no crear problemas en el alojamiento.
Rest of all tge staff members very kind helpful
It is new building and clean.
Staffs are friendly & nice.
Most important thing in this hotel is
The reception Lady👍
She has the most important roll in managing hotel.
She will help you with anything you ask regardless wether your question is
About the hotel services or shopping out ir finding a suitable place.
This lady is the Real important Key in this hotel.
I wouldn’t recommend this Hotel without this lady sitting in reception seat👍👍👍
Thank you🙏🏻
Iki kisilik oda icin sadece 1 tane kart veriyorlar,
Birisi disari cikmak isterse karti yaninda goturse elektrik ve klima kesiliyor,Yaninda goturmese geri geldiginde icerdeki kisiyi uyandirmak zorunda kaliyor,
Turkiyede ve dunyada iki kisilik odaya 2 kart verilir ki disari cikmak isteyen digerini rahatsiz etmesin,
Resepsiyona 2 kart olmasi gerektigini soyledik,Dediler yok yonetim bu sekilde karar almis ,1 kart verebiliyoruz,
Ozet,
Otel guzel yonetim kotu
Great location, but a bit noisy without AC to keep windows closed. Friendly staff and fairly clean rooms. Breakfast was good for a 3-star hotel. Overall, a nice stay!
Si decides alojarte en ELEGRAND HOTEL, te encontrarás en una fantástica zona de Van (İpekyolu), a solo 5 min a pie de Van AVM y 8 de Museo de Van. Además, este hotel se encuentra a 0,8 km de Gran Mezquita y a 0,8 km de Gran mezquita de Van.
Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis o servicios de conserjería.
Se ofrece un desayuno bufé gratuito todos los días de 08:00 a 10:00.
Tendrás un servicio de recepción las 24 horas, consigna de equipaje y una caja fuerte en recepción a tu disposición. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) de pago disponible 24 horas.
Te sentirás como en tu propia casa en cualquiera de las 20 habitaciones. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. El baño privado con ducha está provisto de secadores de pelo y zapatillas. Entre las comodidades, se incluyen caja fuerte y escritorio, además de un servicio de limpieza disponible a petición.
UUsuario invitadoReally enjoyed my stay here. The hotel was clean, comfortable, and had everything I needed. The staff were friendly, and I especially want to mention Orokhan—he was very helpful and made things easy for me. His English is excellent, which made communication smooth and stress-free. Overall, a great experience and I’d happily come back.
UUsuario invitadoWe recently stayed at the Hilton DoubleTree and was thoroughly impressed by the quality of service, particularly from a staff member named Halil. From the moment I checked in, Halil went above and beyond to make sure my stay was comfortable and stress-free.
He was incredibly courteous, attentive, and genuinely helpful—whether it was assisting with local directions, making recommendations, or ensuring everything in my room met expectations. His professionalism and friendly demeanor made a lasting impression and truly elevated the overall experience.
It’s staff members like Halil who make a difference in hospitality. Thanks to his dedication and service, I will definitely be returning to this location and recommending it to others.
Thank you again, Halil, and the Hilton DoubleTree team!
RReza RezaeipourI've been there with my wife for 4 nights. The room was tidy and clean. The towels and blankets were perfectly clean too. The bathroom was spotless, but the shower cabin needs to be renovated I guess.
There were Persian-speaking reception that could be so helpful for Iranian. They were so polite and welcoming, especially Mahan.
They have a Persian nightclub there. I didn't go, but I guess it's cool.
Location is so close to the Chumhuriat street. There are almost some shops and supermarkets like A101. Breakfast is not wow, but fine, with various jams, butters, cheeses, eggs, and such. Restaurant staff are really welcoming.
Overall it is worth it.
UUsuario invitadoOverall the hotel is new and location is good. The service of all the staff from the reception to the concierge to the breakfast restaurant staff - are excellent!
The only thing that is misleading is they do NOT have 3 single beds yet trip.com stated there were and so I selected this hotel because of the triple beds. Upon check-in they gave us one queen bed and one single bed and when I asked them they said they do NOT have such category of room...so I told them to update in trip.com so that it won't mislead us.
UUsuario invitadoIt is new building and clean.
Staffs are friendly & nice.
Most important thing in this hotel is
The reception Lady👍
She has the most important roll in managing hotel.
She will help you with anything you ask regardless wether your question is
About the hotel services or shopping out ir finding a suitable place.
This lady is the Real important Key in this hotel.
I wouldn’t recommend this Hotel without this lady sitting in reception seat👍👍👍
Thank you🙏🏻
UUsuario anónimoEl último día después de salir, el agente me llevó a la estación de minibuses, diciendo cómo ir al Castillo Van.
El desayuno que ofrecen es tradicional turco desayuno.
El hotel está muy bien situado, pero no hay nada que pueda hacer.
UUsuario invitadoSituación definitivamente vale la pena elegir este hotel que puede caminar a la moda de cualquier parte de la zona central muy cerca del aeropuerto y la estación de autobús interurbana.
La custodia de la casa necesita un poco más de atención para no crear problemas en el alojamiento.
Rest of all tge staff members very kind helpful
UUsuario invitadoStaffs are friendly and attentive
I arrived at the accommodation and went to see the van-cat, they guided me directly, and when I asked about the bus to Doubeyajit, they helped me as if it were their own business
I was very satisfied with the cleaning condition and facilities.
Thanks to them, I had a very good impression of Van
I highly recommend it to anyone
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