Hoteles con Desayuno en Provincia de Van, Turquía

We stayed at this hotel for one night mainly to enjoy the facilities such as the swimming pool, sauna, steam room, and spa area. First of all, I would like to appreciate the staff and management for being friendly and helpful. We accidentally booked for the wrong date, and they kindly helped us change the booking to one day earlier so we could stay immediately, which we were very thankful for. The room itself was spacious and comfortable, and the breakfast had a good variety of options. Overall, the room and breakfast experience were good. However, the main disappointment was the wellness facilities, which were the main reason we chose this hotel. When we arrived, there were some cleanliness issues in the bathroom, including stains in the toilet, and we had to request additional cleaning. The swimming pool was extremely cold and basically unusable. We were told it had been turned off because of the seasonal change, which was disappointing as this information was not made clear beforehand. The sauna was also cold when we arrived, and staff informed us it needed a few hours to heat up, so we could only use it briefly. The steam room was completely out of service due to technical issues. In the end, we could only properly use the Turkish bath area. While the staff were polite and tried to help, the facilities unfortunately did not match the expectations created by the hotel advertisement and booking experience. I think this hotel has potential because the rooms and customer service were good, but the wellness facilities need better maintenance and clearer communication for guests.

Really enjoyed my stay here. The hotel was clean, comfortable, and had everything I needed. The staff were friendly, and I especially want to mention Orokhan—he was very helpful and made things easy for me. His English is excellent, which made communication smooth and stress-free. Overall, a great experience and I’d happily come back.

The hotel room showed the sign of age but it was still clean. I was happy to have offered an upgrade of room with good view of the Van lake. Unfortunately, I couldn’t sleep well because the centralised air conditioning system made me sweat throughout the night. The room was so hot! Staff were helpful and polite. Breakfast offered many choices of food. We also dined in the restaurant. Staff were friendly and helpful and the food was average.

Two empty pet şişe and an empty bag of ıslak mendil bulduk. Hemde a TV komanda. Also the light at the front door was burned out, and the emiş ventilatör in the bathroom did not work. Ayna tam buharlanmıştır. Also, the toilet seat is the wrong size for the toilet. It moves around while you are sitting on it. Also, the tub does not drain while you are shoering. It covered my feet. Finally, the light over the coffee machine is too dim, and the coffee kettle lid is broken.

I've been there with my wife for 4 nights. The room was tidy and clean. The towels and blankets were perfectly clean too. The bathroom was spotless, but the shower cabin needs to be renovated I guess. There were Persian-speaking reception that could be so helpful for Iranian. They were so polite and welcoming, especially Mahan. They have a Persian nightclub there. I didn't go, but I guess it's cool. Location is so close to the Chumhuriat street. There are almost some shops and supermarkets like A101. Breakfast is not wow, but fine, with various jams, butters, cheeses, eggs, and such. Restaurant staff are really welcoming. Overall it is worth it.

Este es un nuevo hotel, y el cuarto es muy limpio. El lugar de desayuno es excelente y también comimos el desayuno único del panadero. Espero que las instalaciones sean más ricas.

Overall the hotel is new and location is good. The service of all the staff from the reception to the concierge to the breakfast restaurant staff - are excellent! The only thing that is misleading is they do NOT have 3 single beds yet trip.com stated there were and so I selected this hotel because of the triple beds. Upon check-in they gave us one queen bed and one single bed and when I asked them they said they do NOT have such category of room...so I told them to update in trip.com so that it won't mislead us.

Location is very good at the centre. Room is huge. The only problem is the room is too hot. I read the previous that they could not do anything with the temp control and you can only open the window. Since my room is facing the main street, when the window is open it will be very noisy. The room wall is very thin. If your neighbour's room is someone who is talking loudly, you definitely can hear all the conversation. Room end with 02 will be facing the main street. The check in is located on the 1st floor.

El último día después de salir, el agente me llevó a la estación de minibuses, diciendo cómo ir al Castillo Van. El desayuno que ofrecen es tradicional turco desayuno. El hotel está muy bien situado, pero no hay nada que pueda hacer.

Staffs are friendly and attentive I arrived at the accommodation and went to see the van-cat, they guided me directly, and when I asked about the bus to Doubeyajit, they helped me as if it were their own business I was very satisfied with the cleaning condition and facilities. Thanks to them, I had a very good impression of Van I highly recommend it to anyone