Hoteles en Gulberg III,LahoreUn 100 % de los viajeros escogen esta zona
BBobbi2022.08.09
El servicio de habitaciones y el lavado eran realmente eficientes. Aunque tienen algunas habitaciones más antiguas, también hay grandes y hermosas habitaciones disponibles con secador de pelo y guardarropa. El aire acondicionado funcionó bien. El desayuno fue decente. El descenso no era agua caliente.
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Aparte del hardware antiguo de la habitación, ¡todo lo demás es muy bueno! ¡Todo el edificio es muy local e histórico! Cenar en el restaurante del hotel por la noche con la apreciación de la actuación de los cantantes locales, ¡también es una muy buena experiencia!
Great staff, made sure , any request was carried out ASAP, arranged transport at low costs , every one really went the extra 10 miles on every occasion to make our stay as comfortable as possible,very clean , hot cold water, Shakeele,Sajid, owner Mr Sheik, always there to welcome guests, really great bunch, they said , it's a family , that's how they work
The hotel has a great location, conveniently close to Lahore Airport, and the premises felt very secure with several security checks before reaching the lobby. I was warmly greeted by a hotel representative who picked me up and took me to the hotel. Both the buffet breakfast and dinner at the hotel restaurant were excellent, offering a wide variety of delicious food. The staff across all areas, including the reception and restaurant, were very respectful and helpful. I want to especially mention Muhammad Arslan, who stood out for his attentiveness and dedication to serving all guests with the utmost care.
However, there are a few areas that could be improved. First, the prayer hall is located in an awkward and unclean area. I noticed a family struggling to find a suitable place to pray, and the staff was not even aware of the Qibla direction. They ended up praying in the executive room, which was not ideal. Secondly, the café and restaurant lacked alternatives like almond or soy milk, which is important for guests with allergies. Some in-room amenities, like the dental kit, were missing at check-in and appears the second day after the room makeup. The swimming pool ladder felt weak and was not deep enough, which could be a safety concern. Additionally, the iron in the room was dirty, broken, and leaking water, which made it difficult to use.
Overall, I had a pleasant stay but hope these points will be addressed to enhance the guest experience further.
The hotel itself is good but the service at reception was terrible. Since I had strange noise continually at my room, I requested to change room. But due to fully booked on that day, the reception staff couldn’t change. That’s is fine not to change due to fully booked but they didn’t do any reaction to stop noise. I invited reception staff (Mr.A) 2 times to let Mr.A hear what kind of noise I heard and Mr.A said maybe housekeeping on different floor is still working (1 am at night!), I will check it etc, but even 1 hour later I still had strange noice. Obviously Mr.A didn’t do anything to stop noise and I again invited reception other staff (Mr.B, senior of Mr.A)to my room but Mr.B didn’t hear anything from Mr.A and Mr.B didn’t know also anything what Mr.A did for the noise even Mr.B is senior position. Mr.B promised to ask Mr.A what Mr.A did for the noise and give me feedback. But Mr.B didn’t give me any feedback.next day on 8am I requested to change room but since the reception staff (Mr.C)seems to be sick, Mr.C said Mr.C request other staff to change room. But nothing happened. So around 11am,I again went to reception to request change room. But then other staff (Mr.D) said still there are no available rooms since check out time is 12 noon.but it means even I requested to change room at 8, until 11pm I again went to reception, they didn’t inform me anything. They should have informed to wait until noon etc in advanced. I was very much disappointed such poor service. They didn’t react anything about the notice issue at all and next day they didn’t inform me anything about changing room until I requested again and again. Very poor and unprofessional staff at reception.
¡excelente servicio! ¡Muy serio y paciente! ¡Más formal! ¡Adecuado para unas vacaciones en familia! ¡Seguro y a salvo! El personal de seguridad también es muy educado. ¡El personal del restaurante tiene un chico que habla chino! ¡Aprendiendo chino durante varios meses! ¡Bien en general! ¡Excelente! ¡por seguridad! ¡Las ventanas no se abren aquí! ¡Están todos cerrados! ¡El hotel debería ser el mismo!
Hoteles en Gulberg III,LahoreUn 100 % de los viajeros escogen esta zona
UUsuario invitado2024.05.06
La recepción me ha actualizado el lujo por completo gratis. Eso es que los huéspedes que viven en una tienda la noche hablan fuera del pasillo toda la noche, algunos de los cuales son muy amables
Muy bueno
13 valoraciones
8.7/10
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8.0/10
Muy bueno
UUsuario invitadoThe hotel itself is good but the service at reception was terrible. Since I had strange noise continually at my room, I requested to change room. But due to fully booked on that day, the reception staff couldn’t change. That’s is fine not to change due to fully booked but they didn’t do any reaction to stop noise. I invited reception staff (Mr.A) 2 times to let Mr.A hear what kind of noise I heard and Mr.A said maybe housekeeping on different floor is still working (1 am at night!), I will check it etc, but even 1 hour later I still had strange noice. Obviously Mr.A didn’t do anything to stop noise and I again invited reception other staff (Mr.B, senior of Mr.A)to my room but Mr.B didn’t hear anything from Mr.A and Mr.B didn’t know also anything what Mr.A did for the noise even Mr.B is senior position. Mr.B promised to ask Mr.A what Mr.A did for the noise and give me feedback. But Mr.B didn’t give me any feedback.next day on 8am I requested to change room but since the reception staff (Mr.C)seems to be sick, Mr.C said Mr.C request other staff to change room. But nothing happened. So around 11am,I again went to reception to request change room. But then other staff (Mr.D) said still there are no available rooms since check out time is 12 noon.but it means even I requested to change room at 8, until 11pm I again went to reception, they didn’t inform me anything. They should have informed to wait until noon etc in advanced. I was very much disappointed such poor service. They didn’t react anything about the notice issue at all and next day they didn’t inform me anything about changing room until I requested again and again. Very poor and unprofessional staff at reception.
UUsuario invitadoThe hotel has a great location, conveniently close to Lahore Airport, and the premises felt very secure with several security checks before reaching the lobby. I was warmly greeted by a hotel representative who picked me up and took me to the hotel. Both the buffet breakfast and dinner at the hotel restaurant were excellent, offering a wide variety of delicious food. The staff across all areas, including the reception and restaurant, were very respectful and helpful. I want to especially mention Muhammad Arslan, who stood out for his attentiveness and dedication to serving all guests with the utmost care.
However, there are a few areas that could be improved. First, the prayer hall is located in an awkward and unclean area. I noticed a family struggling to find a suitable place to pray, and the staff was not even aware of the Qibla direction. They ended up praying in the executive room, which was not ideal. Secondly, the café and restaurant lacked alternatives like almond or soy milk, which is important for guests with allergies. Some in-room amenities, like the dental kit, were missing at check-in and appears the second day after the room makeup. The swimming pool ladder felt weak and was not deep enough, which could be a safety concern. Additionally, the iron in the room was dirty, broken, and leaking water, which made it difficult to use.
Overall, I had a pleasant stay but hope these points will be addressed to enhance the guest experience further.
MMustafa M MalikAquí está el hotel, el hotel está bien, el hotel está bien, el hotel está bien, el hotel está bien, el hotel está bien, el hotel está bien, el hotel está bien, el hotel está bien, el hotel está bien, el hotel está bien, el hotel está bien, el hotel está bien, el hotel está bien, el hotel está bien, el hotel está bien, el hotel está bien
侯侯Aparte del hardware antiguo de la habitación, ¡todo lo demás es muy bueno! ¡Todo el edificio es muy local e histórico! Cenar en el restaurante del hotel por la noche con la apreciación de la actuación de los cantantes locales, ¡también es una muy buena experiencia!
UUsuario invitadoХороший отель, приносят комплиментарно воду и яблоки. Номер нормального размера.
В ресторане ужины - либо меню либо а ля карт в зависимости от заявок. На буфете много мяса и сладкого, овощи и фрукты минимум, но это везде в Пакистане.
Есть бассейн - женские и мужские часы посещения раздельно.
У отеля небольшая охраняемая территория.
Район норм, лучше чем в центре. До достопримечательностей на такси только.
Банкомат ubl в отеле - можно снять с иностранных карточек - в Пакистане это редкость.
Сервис отличный!
KKhanNaveedThe hotel was good overall. The coffee is not great but that’s usual in Pakistan. Room service was a bit disappointing - I ordered a margarita pizza and club sandwich - both were pretty bland and uninspiring. They tried to charge me for breakfast at check-out but pointed out it was included in my trip.com booking. They corrected the charge but I would have expected they get this sort of thing right before presenting me for a bill that is not correct!
BBobbiEl servicio de habitaciones y el lavado eran realmente eficientes. Aunque tienen algunas habitaciones más antiguas, también hay grandes y hermosas habitaciones disponibles con secador de pelo y guardarropa. El aire acondicionado funcionó bien. El desayuno fue decente. El descenso no era agua caliente.
LLatif Ur Rehman AnsariGreat staff, made sure , any request was carried out ASAP, arranged transport at low costs , every one really went the extra 10 miles on every occasion to make our stay as comfortable as possible,very clean , hot cold water, Shakeele,Sajid, owner Mr Sheik, always there to welcome guests, really great bunch, they said , it's a family , that's how they work
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