Hoteles con Desayuno en Prefectura de Niigata, Japón

It is very close to JR Niigata station. The staff handled check-in with hospitality. The facilities were maintained well with neatness and cleanliness. Although I booked the smallest room, the room still has enough space for opening the luggage fully.

The hotel is very clean and the room is spacious. The only two things that I dislike is the separate toilet and bath which is small plus no hook to hang clothes and need to climb a slope everytime you go in/out of the hotel.

The hotel itself is quite nice, and the service at the reception desk was excellent. The staff in person were polite and genuinely tried to help with anything I needed during my stay. However, I was very disappointed with the phone service. When I called the hotel and spoke in English, the call was hung up on me. I tried several times and the same thing happened. It did not seem like the staff member on the phone was willing to assist or find a solution. This left a very negative impression. As this is an “International Hotel,” I expected at least basic English communication or an attempt to assist rather than disconnecting the call. I already informed the hotel about this issue and I sincerely hope they improve their phone service permanently. Additionally, the hotel is located 10 mins by walk from the city center so you will likely need to take a taxi to travel around. Overall, the in person service was good but the phone communication experience needs serious improvement.

Highly recommended. Clean, comfortable, type c, fast lightning cable was provided…nice view from the room. Easily accessible by public transport since the location is next to Niigata station (bus, train, taxi, shinkansen) next to cocola mall (inside got 3 coins, eateries, pharmacy, coffee shop, famous udon shop, xebion sports, diors etc), lawson, family mart, 7e.. Walking distance to Donki, Isetan… just name it!

One of the nicest hotels we stayed in Japan. We had stayed in a traditional japanese room with Futon beds with an amazing view, compared to some hotels stayed in Tokyo, staff here were so kind, patient and helpful. We had come here to Ski which was wonderful as the resort comes with its own ski garden and lift passes which we were given (so generous and kind thank you!), there is also a lovely onsen onsite for hotel guests to use (free). Even though this resort may seem like a walk to the train station there is a timely shuttle bus service to and from with lovely staff there to help. Would recommend and definitely would come again!

En general, una gran experiencia durante tres noches, amar el baño público y privado, una gran hospitalidad, la habitación era espaciosa y muy limpia. Dos temas: las paredes son muy finas y un vecino ruidoso puede conducirlo muy rápidamente loco (experiencia durante la primera noche) y los ciegos no están completamente negros, dejando las luces de la mañana temprana nos desperta (un asunto de sabor y de menor importancia).

Best location, which is near to Niigata JR Train station (with lots of restaurants, cafes, supermarkets & convi stores). Room is clean & spacious with affortable price, will conside to stay at the same hotel if return to Niigata again.

Everything was smooth and pleasant from check-in to check-out. The only minor issue was that the air conditioning couldn’t be switched to cooling, as the hotel uses a central HVAC system that provides heating during the autumn season. Since the windows couldn’t be opened to let in cool air, the room felt a bit warm at times. Other than that, everything else was comfortable and enjoyable.

My wife and I visited this onsen resort in 2023 and we loved it. My wife especially likes the many onsens they have. We have always wanted to come here again and finally did after 3 years. Like three years ago, the room and facilities are very clean and well maintained everything just as they were. One thing did change and we are quite upset about it, is that the staff is not as enthusiastic as they were (there are some familiar faces, many new ones). I still recommend this place to everyone, Futaba is still the best compared to the other two onsen resorts we’ve visited in between. Hope they can figure out some way to motivate the staff and offer a better experience to guests.

El hotel está muy bien situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro En el hotel, el hotel de Niigata y el hotel de Yuzawa se encuentran en una zona de la ciudad de Niigata. La habitación era limpia y espaciosa con una cama de futon confortable. Si no reservas su especial cena/desayuno, puedes hacerlo con 2 días de orden avanzado sobre el escritorio delantero. Definitivamente quedarse aquí otra vez si alguna vez regresa en la zona 🫶🏼