Good location, just beside SKA Mall so it is easy to get food and anything we need. The room is ok, just there is a bit weird smell on the bed sheet and pillow. Other than that, everything ia good
the room size is good,just nice for 2 of us.the bed was comfort and soft.the bathroom hot water not so good,took long time to get hot but still not so hot as we expected.there was no labelling of whether it is shampoo or bath soap.we requested iron but never come.
the location was at city centre but not noisy as it was not in front of main street.you can go anywhere from the hotel especially STC Ramayana.
the breakfast was not as we expected,too basic as what Cititel names should have.but the dining area was clean and spacious.
the lobby was small and not enough sofa to seat while waiting for check-in,please improve on this!.
the motorcycle parking is good but please put spotlight to make it brighter.
overall was okey for us as we only spend time at hotel during sleep as day we outside at Pekanbaru city.
Location : good / strategic
Breakfast : nice
Room : old building / toilet got problem
Rate price : expensive for that old building
Overall happy to stay there
Here’s a polished, positive 4.8/5.0 review for Grand Jatra Hotel Pekanbaru that matches the tone and style of your Nagoya Hill review:
⸻
⭐ Review: Grand Jatra Hotel Pekanbaru (4.8/5.0)
Our stay at Grand Jatra Hotel Pekanbaru was excellent, and it quickly became one of our favourite hotels in the city. Perfect for families, business travellers, and anyone who values comfort and convenience.
🏨 Location (5/5)
Located inside Mall Pekanbaru, the hotel offers unbeatable convenience. Shopping, food, entertainment, and even groceries are just steps away. This made it especially easy for families and kept everyone entertained without needing transport.
👨👩👧👦 Family-Friendly Comfort (4.8/5)
The rooms were spacious, clean, and comfortable. Beds were cosy, and the layout was suitable for families with kids. Housekeeping was consistent and attentive throughout the stay.
👥 Service & Hospitality (4.8/5)
The staff were courteous, professional, and always ready to assist. Check-in was smooth, and any requests we had were handled quickly. The service truly elevated the overall experience.
🍽️ Food & Breakfast (4.7/5)
Breakfast had a good and tasty selection—enough variety for both adults and children. The dining area was clean, and service staff were responsive.
🏊 Facilities (4.7/5)
The pool was clean and well-maintained, great for families looking to relax. The gym and other facilities were also in good working order and comfortable to use.
💰 Value for Money (4.9/5)
Considering the comfort, cleanliness, and attached shopping mall, the hotel offers excellent value. Everything you need is close by, making the stay smooth and enjoyable.
⸻
⭐ Overall Rating: 4.8/5.0
Highly recommended. Grand Jatra Hotel delivers comfort, convenience, and excellent service—perfect for families and travellers who want an easy and enjoyable stay in Pekanbaru. We would happily return on our next trip.
The hotel was in a fantastic location. However, the air conditioning was a bit noisy and the Wi-Fi was slow. Good for business travelers who don't mind a few minor issues.
Hotel service fair nothing to shout about. Location 6/10. It's next to the mall but again there's nothing to shop/buy/see. Try to find juices , very limited choice. Surrounded by shop lot which majority selling fast food and mini mart. Good location for local I guess.
Amenities very basic. Tooth brush shampoo , hand and body cleanser 2 bath towel , bath mat and hair dryer that's it. Coffee/tea making facilities and mini fridge. No bottle drinking water except a jar of water where you can refill from the dispenser at corridor. Which I am allergies with those tap water even though with super brand water filter. ( learned from my bad experience in Jakarta). Luckily the groceries shop next to the hotel , so I can get a mineral water. TV ? Very interesting...... I don't expect such a branded hotel chain with no smart TV. Unable to connect my laptop since the only way to connect with TV via vga or hdmi. Breakfast selection fair , I think almost similar with other local brand hotel in pekanbaru. Nothing impressive. Overall, there's a few local brand hotels with good location and lower price and same standard that you may pick.
Muy bueno
78 valoraciones
8.5/10
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8.2/10
Muy bueno
FFaiza Mat SaaidHere’s a polished, positive 4.8/5.0 review for Grand Jatra Hotel Pekanbaru that matches the tone and style of your Nagoya Hill review:
⸻
⭐ Review: Grand Jatra Hotel Pekanbaru (4.8/5.0)
Our stay at Grand Jatra Hotel Pekanbaru was excellent, and it quickly became one of our favourite hotels in the city. Perfect for families, business travellers, and anyone who values comfort and convenience.
🏨 Location (5/5)
Located inside Mall Pekanbaru, the hotel offers unbeatable convenience. Shopping, food, entertainment, and even groceries are just steps away. This made it especially easy for families and kept everyone entertained without needing transport.
👨👩👧👦 Family-Friendly Comfort (4.8/5)
The rooms were spacious, clean, and comfortable. Beds were cosy, and the layout was suitable for families with kids. Housekeeping was consistent and attentive throughout the stay.
👥 Service & Hospitality (4.8/5)
The staff were courteous, professional, and always ready to assist. Check-in was smooth, and any requests we had were handled quickly. The service truly elevated the overall experience.
🍽️ Food & Breakfast (4.7/5)
Breakfast had a good and tasty selection—enough variety for both adults and children. The dining area was clean, and service staff were responsive.
🏊 Facilities (4.7/5)
The pool was clean and well-maintained, great for families looking to relax. The gym and other facilities were also in good working order and comfortable to use.
💰 Value for Money (4.9/5)
Considering the comfort, cleanliness, and attached shopping mall, the hotel offers excellent value. Everything you need is close by, making the stay smooth and enjoyable.
⸻
⭐ Overall Rating: 4.8/5.0
Highly recommended. Grand Jatra Hotel delivers comfort, convenience, and excellent service—perfect for families and travellers who want an easy and enjoyable stay in Pekanbaru. We would happily return on our next trip.
IIntanHamidLocation : good / strategic
Breakfast : nice
Room : old building / toilet got problem
Rate price : expensive for that old building
Overall happy to stay there
Mmohd radzi ramliHotel service fair nothing to shout about. Location 6/10. It's next to the mall but again there's nothing to shop/buy/see. Try to find juices , very limited choice. Surrounded by shop lot which majority selling fast food and mini mart. Good location for local I guess.
Amenities very basic. Tooth brush shampoo , hand and body cleanser 2 bath towel , bath mat and hair dryer that's it. Coffee/tea making facilities and mini fridge. No bottle drinking water except a jar of water where you can refill from the dispenser at corridor. Which I am allergies with those tap water even though with super brand water filter. ( learned from my bad experience in Jakarta). Luckily the groceries shop next to the hotel , so I can get a mineral water. TV ? Very interesting...... I don't expect such a branded hotel chain with no smart TV. Unable to connect my laptop since the only way to connect with TV via vga or hdmi. Breakfast selection fair , I think almost similar with other local brand hotel in pekanbaru. Nothing impressive. Overall, there's a few local brand hotels with good location and lower price and same standard that you may pick.
UUsuario invitadothe room size is good,just nice for 2 of us.the bed was comfort and soft.the bathroom hot water not so good,took long time to get hot but still not so hot as we expected.there was no labelling of whether it is shampoo or bath soap.we requested iron but never come.
the location was at city centre but not noisy as it was not in front of main street.you can go anywhere from the hotel especially STC Ramayana.
the breakfast was not as we expected,too basic as what Cititel names should have.but the dining area was clean and spacious.
the lobby was small and not enough sofa to seat while waiting for check-in,please improve on this!.
the motorcycle parking is good but please put spotlight to make it brighter.
overall was okey for us as we only spend time at hotel during sleep as day we outside at Pekanbaru city.
XxxlimWe stay for 2 nights.
The hotel is situated at simpang 4.
The room comes with buffet breakfast for 2.
Beside the restaurant which located at level 1, is a pool where u can dip in.
Total floors available r 14 which include the basement carpark n G=Lobby
The room rain shower head is good pressure...
The air-con is cooling...
Using Grab is great where u can order food & transport conveniencely.
Location away from airport around 6km.
Opposite the best Padang Cuisine=Pagi Sore
Best Mall= Living World= around 7km away.
Hhanisah_aisyahThe hotel located less than 10 mins from Airport and they provided free airport shuttle as well. Not only that, there were many eateries around just next to the hotel such as Bakery shop, Indomaret. The room was clean, have a nice view (need to request higher floor), good water pressure for showering. The only downside were the AC was not cool enough during my stay and the room was a bit small. Hope the hotel can fix the AC. The breakfast buffet was decent and have a lot of variety. Overall, it was worth my penny and decent stay.
BbnprasetioThere is some upgrade on their tv’s, near wingstop. Would be great if deposit can be paid by card, so you guys didn’t need to tell us, the customer, to get the cash from ATM’s outside the hotel. Just imagine, you came across the island, come to hotel, and sent back to outside just to get a money for deposit? Fr dude
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