La ubicación del hotel cerca del centro comercial, sin embargo, no hay nada alrededor del hotel.
La habitación es muy básica y estándar, la TV sólo tiene canales locales.
El desayuno es muy agradable, pero es muy agradable.
Rooms are small but functional. The TV allows access to YouTube which is great given the minimum number of foreign TV channels. Nice views over the city from your room and the 17 th floor roof top restaurant. At breakfast the food is not regularly checked and refilled. The F&B service staff performance in this outlet is overall unsatisfactory. Bills are not issued for drinks on the terrace which doesn’t show well on the integrity of the management staff of this outlet.
My families booked 3 junior suite rooms for 2 nights. The room are spacious and the room prices were reasonably cheap for junior suite type. We think the only drawback is that the parking lot is the same with the mall next to the hotel, so when you arrived in the afternoon/ evening, it might be hard to find spot. On top of that, the parking signage is a bit unclear. If you’re staying at the hotel, make sure to enter through the left gate with the barrier, and go straight down to the basement.
La habitación es muy grande.. Buenos hoteles nuevos con buenas instalaciones ...Pero el servicio y los personales las habilidades de relación de los huéspedes deben ser normalizados. No intente el desayuno, pero en realidad la cena de bufete muy por debajo de la IHG incluso las normas nacionales 4 comienzos.
The location of the hotel is quite strategic. The staff accommodates our requests, and the rooms are quite clean and as described in the hotel description. The only downside is, we have some rooms located near the emergency stairways, and maybe some people were smoking outside, so these rooms often smell like smoking area
El hotel está muy bien y muy bien situado.
Es sólo que el parque de estacionamiento es insuficiente,
Como los visitantes de vehículos privados también necesitan asegurar el estacionamiento, no calor ni lluvia.
El hotel tiene un ambiente agradable alrededor de la piscina. Las habitaciones están bien, pero no hay mantenimiento (la puerta del gabinete estaba amarrada y las fachadas estaban perdidas ...y otras cosas como ésta ). The overall facilities are limited , is a medium size hotel . Restaurant and breakfast on the average side , not much to offer and not so good .
Muy bueno
47 valoraciones
8,6/10
Precio desde
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9.8/10
Excepcional
UUsuario invitadoI had a memorable stay with my kids!
We stayed in the room in the 7th floor - the view is stunning!
Kudos & special thanks to Ms. Maisya who made us feel very welcomed and took great care of us from check in and throughout our stay.
We had fun with baby sharks, turtles, small fishes, etc. guided by Mr. Zul.
We also had fun feeding the birds guided by a friendly uncle.
Ms. Tarisa and Mr. Julio showed great hospitality towards the kids in the Kid's Club - they had a blast!
All the hotel staffs also showed great care and personalized experience; for example, the restaurant staffs somehow mentioned my name when they greeted me, which gave me a real surprise - it shows that they care. They also tried to find out & remembered my kids names and helped them with the foods.
The housekeeping staffs even wrote some nice notes for us.
These small things really make a difference!
Amazing job to the management for nurturing great and caring hotel staffs, who made our stay very enjoyable!
It goes above and beyond our expectations.
Really impressive!!
I have stayed in quite a few 5-stars hotels in my whole life, but none of them can beat the hospitality provided by Marriott Lampung - it's simply the best.
I'd recommend this hotel.
IIwan/IkhwanLa habitación es muy grande.. Buenos hoteles nuevos con buenas instalaciones ...Pero el servicio y los personales las habilidades de relación de los huéspedes deben ser normalizados. No intente el desayuno, pero en realidad la cena de bufete muy por debajo de la IHG incluso las normas nacionales 4 comienzos.
LLinaIt was the perfect time we spent in Grand Mercure lampung. Booked 5 rooms for families gathering.
The room is very clean and comfy, and room temperature is easy to adjust
My room is over looking to the ocean and hills
In the morning, I can see local people jogging on car free days. If I know earlier, I would love to join
All amenities are good products and work well.
We also enjoyed the time by doing dancing and swimming on the poolside . It's amazing that they provide hot water for showers at the swimming pool.
Breakfast was rich and tasted good with lots of my local snacks. All staff from the front desk, concierge, and room service are very friendly, I drove electric cars, and they allowed me to park at the lobby parking. I am so happy , because I drove so far from Jakarta and got tired and he allowed me to park near the lobby that's a lot. Thank you for understanding.
Highly recommend for all type travelers
Don't forget to see my YouTube channel about Grand Mercure Lampung and hit the like button. Thanks
The W by Lj ( my YouTube)
UUsuario invitadoA perfect stay in a perfect location. Everything meets our satisfaction. Smooth check in check out, a spacious room with good aircon, kettle, fridge and spotless working bathroom. A big shout to all the staff from housekeeping, breakfast restaurant, reception, porter and secure staff. A special mention to the chefs who make delicious and plentiful breakfast we absolutely enjoy every morning. The best nasi kebuli I've ever had, so delish, so moreish, so perfect. The only thing is only 1 same sweet sambal everyday which would be better if homemade and varied. I would like to stay in the hotel group if they have them in different cities because I found Lampung is too small, and infrastructure to further beautiful areas such as The Sharks Teeth Beach are very bad, unfortunately I won't go back to this amazing hotel.
SSiiThe location of the hotel is quite strategic. The staff accommodates our requests, and the rooms are quite clean and as described in the hotel description. The only downside is, we have some rooms located near the emergency stairways, and maybe some people were smoking outside, so these rooms often smell like smoking area
UUsuario anónimoMy families booked 3 junior suite rooms for 2 nights. The room are spacious and the room prices were reasonably cheap for junior suite type. We think the only drawback is that the parking lot is the same with the mall next to the hotel, so when you arrived in the afternoon/ evening, it might be hard to find spot. On top of that, the parking signage is a bit unclear. If you’re staying at the hotel, make sure to enter through the left gate with the barrier, and go straight down to the basement.
UUsuario invitadoRooms are small but functional. The TV allows access to YouTube which is great given the minimum number of foreign TV channels. Nice views over the city from your room and the 17 th floor roof top restaurant. At breakfast the food is not regularly checked and refilled. The F&B service staff performance in this outlet is overall unsatisfactory. Bills are not issued for drinks on the terrace which doesn’t show well on the integrity of the management staff of this outlet.
NNiezken Wahyu Divilothe location isn’t at the center of the city.
the service quite good, but could be better.
the warm water not always worked.
but the industrial design is really good.
HHoriyantoLa ubicación del hotel cerca del centro comercial, sin embargo, no hay nada alrededor del hotel.
La habitación es muy básica y estándar, la TV sólo tiene canales locales.
El desayuno es muy agradable, pero es muy agradable.
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