Fecha de publicación: 11 abr 2026
Usuario invitado
I stayed at Wyndham São Paulo Ibirapuera Convention Plaza Hotel twice during my trip (April 3–8 and April 10–11), and overall, this was a very mixed experience. I’m an international traveller so I would say I have my fair share of seeing all sides to a hotel. To be a 4 star hotel and to charge premium rates, I would expect certain things.
Let’s start with the positive to the hotel -
The location is excellent. From the hotel across there is a shopping mall, which makes it extremely convenient for food, shopping, and daily necessities.
• Cleanliness is generally acceptable. Aside from one incident, (on my first night, I found red stain marks which looks like lipstick on my sheets, took a photo and alerted receptionist the next morning for a change of sheets.
• Room size is spacious and comfortable. I stayed in the “ superior room” and the junior suite.
The issues (and they are significant):
1. Misleading room expectations
The room I received looked noticeably older and more worn than the photos online. Doors, bathroom condition, and overall finishing did not match what was advertised. It felt misleading. This hotel definitely need a glow up.
2. Poor service & lack of flexibility
Service was the biggest disappointment.
• Staff were generally not proactive or solution-oriented.
• I made a booking error via Trip.com and tried to adjust the dates. Both the platform and hotel refused to help or offer alternatives.
• Even a simple late check-out request (which I informed them about in advance and was willing to pay for) was declined without much effort to accommodate. I wasn’t also asking for hours just a mere 2 hours so that I can go to the city to pick up some stuff before my long haul 32hours flight.
4. Billing inconsistencies – check your charges carefully
• I was initially charged for 2 minibar items when I only consumed 1. I manage to catch this on time before paying for it.
• Laundry count was incorrect (11 pieces sent, billed for 12). Receipts and explanations were unclear, and I’m still not fully confident everything was billed correctly.
5. Missing basic amenities (unexpected for this level)
• No iron or ironing board available
• No kettle / hot water in the room
• No complimentary drinking water
• Everything must be purchased separately
6. Language barrier for international guests
Not all staff speak English, which can make communication difficult if you’re not Portuguese-speaking.
Overall verdict: This hotel is convenient but not service-oriented.
If you are Brazilian or familiar with local expectations, you may find it acceptable. But as an international traveler, the experience falls short—especially in service, transparency, and attention to detail.
Would I return?
Probably not, unless location is the only priority.
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Precio por noche desde64 €
Fecha de publicación: 23 may 2025
LilyPatLocated in the vibrant Vila Olímpia district, Pullman São Paulo Vila Olímpia offers a blend of modern comfort and convenience. The hotel is strategically situated near major business centers, shopping malls like JK Iguatemi and Vila Olímpia, and attractions such as Ibirapuera Park, making it ideal for both business and leisure travelers.
The rooms are spacious, clean, and well-appointed, featuring contemporary décor and amenities that cater to a comfortable stay. Guests have praised the attentive and friendly staff, who are always ready to assist and provide recommendations for exploring the city.
Dining at the hotel is a delightful experience, with a varied buffet breakfast that includes fresh fruits, pastries, and local specialties. The on-site restaurant, HUB Food Art Lounge, offers a diverse menu that caters to various tastes.
For relaxation, the hotel features the Uiara SPA by L'Occitane au Brésil, providing a range of treatments to rejuvenate after a busy day. The fitness center is equipped with state-of-the-art equipment, allowing guests to maintain their workout routines.
While some guests have noted occasional noise from the lobby area, the overall ambiance of the hotel remains conducive to rest and relaxation.
In summary, Pullman São Paulo Vila Olímpia stands out for its excellent location, modern facilities, and exceptional service, making it a top choice for travelers seeking a comfortable and convenient stay in São Paulo.
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Precio por noche desde90 €
Fecha de publicación: 10 sep 2025
Usuario invitado
El ambiente es muy agradable y el personal ofrece un servicio excelente. La ubicación es fantástica: hay muchos restaurantes cerca, es muy fácil conseguir un taxi y está a poca distancia de parques, centros comerciales y zonas de compras.
Instalaciones: El hotel está muy bien equipado. Sin embargo, es necesario traer las propias toallas, cepillos de dientes y otros artículos de higiene personal.
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Precio por noche desde64 €
Fecha de publicación: 23 may 2025
LilyPatI recently had the pleasure of staying at Hyatt Place São José do Rio Preto, and the experience was truly outstanding. The hotel's location is unbeatable, situated adjacent to the Iguatemi São José do Rio Preto shopping mall, providing easy access to a variety of shops and dining options.
The room was spacious, impeccably clean, and equipped with modern amenities. The bed was exceptionally comfortable, ensuring a restful night's sleep. The air conditioning system worked flawlessly, which was essential given the warm climate.
Breakfast each morning was a delightful experience, offering a diverse selection of fresh fruits, pastries, and local specialties. The staff were consistently friendly and attentive, making me feel welcomed throughout my stay.
The hotel's facilities, including the rooftop swimming pool and fitness center, were well-maintained and provided excellent opportunities for relaxation and exercise. Additionally, the free on-site parking was a convenient perk.
One minor drawback was that the parking area could become a bit crowded during peak hours, but this did not significantly impact my overall experience.
In conclusion, Hyatt Place São José do Rio Preto offers exceptional comfort, top-notch amenities, and a prime location. I highly recommend this hotel to anyone visiting the area.
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Precio por noche desde56 €
Fecha de publicación: 10 nov 2023
Usuario invitado
Me gustó mucho el hotel por el servicio brindado por el personal y su ubicación. La habitación en la que me alojé era buena en general, pero el baño realmente necesita una renovación. La bañera es muy vieja y el grifo gotea demasiado, inundando todo el baño.
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Precio por noche desde31 €
Fecha de publicación: 29 jun 2024
Usuario invitado
El costo de la habitación es 447 yuan, pero se paga más de 200 cuando se inscribe. No hay desayuno. El precio no es barato. Bien, no viviré aquí la próxima vez. Este precio, junto con el desayuno, puede vivir en cinco estrellas. La habitación es pequeña.
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Precio por noche desde44 €
Fecha de publicación: 9 feb 2026
I read reviews before choosing hotelsComo:
• ¡Genial personal de escritorio delantero, personal de restaurante, guardaespaldas, equipaje, super ayudante!
• excelente cama, ducha, hojas, toallas.
• buffet de desayuno.
Dislike:
• The bathroom sink needs a better aerator on the faucet to control the flow so that it does not spray outside the sink.
• The water in the pool did not seem to be constantly filtered. There were small debris and bugs on top.
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Precio por noche desde167 €
Fecha de publicación: 6 ene 2026
Rei.Rei.
La habitación estaba bastante limpia y tranquila, no hubo el ruido que mencionaban algunas reseñas, supongo que depende de la ubicación de la habitación. Estoy muy satisfecho con este hotel. La parada del autobús del aeropuerto también es muy fácil de encontrar, está en los puestos 2-4 de la zona de autobuses. Sin embargo, estas paradas son compartidas por varios hoteles, así que recomiendo esperar el autobús con antelación en la zona, ya que no se detienen mucho tiempo para recoger a la gente. Además, el servicio de autobús del hotel hacia el aeropuerto requiere reserva previa. El personal es realmente amable y la comunicación en inglés fue muy fluida. Aunque la variedad del desayuno es sencilla, todo es muy fresco. En general, es un hotel excelente, y parece que se puede cenar tarde en el vestíbulo. Si vuelvo a venir, definitivamente elegiría este hotel de nuevo, gracias.
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Precio por noche desde72 €
Fecha de publicación: 19 jul 2024
Usuario invitado
Me he alojado aquí de nuevo y sigue siendo una experiencia fantástica. Los alrededores están bien equipados; los supermercados y restaurantes están muy bien ubicados. ¡La habitación es tranquila! Sin duda, me alojaré aquí de nuevo la próxima vez. ¡El personal de recepción es muy amable!
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Precio por noche desde41 €
Fecha de publicación: 31 ago 2025
Usuario invitado
Bueno, el viaje es habitar aquí, el centro comercial del otro lado del hotel es muy conveniente, el desayuno también es bueno, y el servicio de lavandería, aunque es necesario cobrar, pero muy conveniente, muy bueno
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Precio por noche desde62 €