Hoteles con Bares en Islas Riau, Indonesia

Se dio una habitación de fumadores mientras que había pedido una habitación no fumadora en mi reserva. Tuvo que pedir un cambio de habitación. La puerta de la habitación era difícil de abrir a pesar de utilizar dos tarjetas de acceso. De nuevo tuvo que pedir al receptor que se aseguren nuestras puertas de la habitación. Así que hubo algún retraso antes de que podamos realmente descansar después de un largo día. Se proporcionaron instalaciones básicas como el kit dental, el champú y lavado del cuerpo. La habitación era de una magnífica dimensión. El desayuno estaba bien y tiene una estación Maggie. Es sólo un 5-10 minutos de coche al centro de ferry Batam.

Las habitaciones son muy limpias y grandes, y todos los detalles son exactamente como se anuncian en trip.com. Todo el personal es muy amable y atento. La piscina es muy limpia, hermosa y genial. Esta piscina es lo más atractivo de este complejo. En el desayuno hay mucha comida para elegir. Y por la noche también puedes ir al bar. Estaba muy feliz y realmente me liberé de todo el estrés. En general, estaba muy satisfecho.

There’s no need for this place to shout. It already knows where it stands. Right in the middle of Batam—everything within reach. Not the kind of “central” that looks good on a map, but the kind where you step out and the day just… unfolds. Rooms are straightforward. Clean, composed, no unnecessary drama. You sleep well, wake up ready—nothing fighting you. But what lingers is the staff. Not overbearing, not rehearsed—just quietly attentive. The kind who solve things before you feel the inconvenience.

From Wednesday 29 April 2026, this property has been rebranded ”Grand TW Batam Center Hotel and Convention”, to reflect the name of the current owner (”TW”). On Grab etc it still shows as ”Sahid Batam Center Hotel and Convention”. Full service 3 star hotel with buffet breakfast and complimentary Elite Health Club access (gym, pool 🏊🏼♂️). Large, comfortable rooms and beds. Outstanding quality of welcome, guest services and security. An older type property, very popular with local Indonesian people. Great place to meet nice people and avoid Singapore tourists! For people who live and work in Batam, this place really is an institution. Highly recommended and outstanding value for money.

Decent hotel at a very strategic location. Many surrounding facilities like coffee shops, cafes, restaurants, convenient stores, bakeries, massage parlours, KTVs, and etc. Nearby a large food court called A2 Food Court and shopping malls like Grand Batam Mall and Batam City Square Mall. Rooms are clean and well maintained. Standard room amenities. Lobby looks newly renovated. I believe some further renovation on going for breakfast restaurant and other parts of the hotel. Staffs are helpful like security guy helping with our luggage and receptionist keep us inform as soon as room available for early check-in. Overall, value for money accomodation.

Special thanks to Restu and the team, Putri, Jennifer, Ale, Rawa, Nike, and many more staff whose names I unfortunately cannot remember. The service throughout our stay was truly excellent. The team was friendly, attentive, and always welcoming, which made the experience a pleasant one. A few areas the hotel could possibly look into for further improvement. The breakfast was enjoyable initially, but after a few days, it started to feel less appetising due to the repetitive selection. The western corner especially could use more variety, as it was almost the same daily with baked beans, tomatoes, and hot dogs. I believe having more options would also better cater to western guests. The pricing for the à la carte menu could also be reviewed. As for the pool area, hopefully maintenance and landscaping can be further improved to enhance the overall ambience. Hopefully, the hotel could also consider adding some light music around the lovely lobby area in the evenings, not only during weekends. As there is not much to do at night, having live music occasionally —( planned according to occupancy rate)— together with a simple happy hour setup by the lobby for in-house guests would create a much better atmosphere. A light BBQ snack corner with beers and relaxing music would be a perfect touch for guests who prefer to stay within the hotel and unwind at night. Unfortunately, the SPA service and EL Lagoi experience were truly disappointing for us and did not meet expectations. Hopefully, improvements can be made in these areas as well. Overall, thank you once again to the wonderful team for the warm hospitality and excellent service throughout our stay.

We had a tremendous vacation even for short ones. We booked for 2 nights but the experience was awesome. They arranged my son's birthday with decorating the room.We got to tour the engine rooms and the entire ship hotel Tuti the staff hotel was very helpful . And the restaurant staff too.. And managed to meet the owner of the hotel Mr Eric as we were recommended by his son Daryl. Will definitely come again . Thank you for the experience.

our first time to the resort and we absolutely enjoyed ourselves and love it! the hotel is very convenient with kids-friendly amenities including the indoor playground with children’s activities / workshop for the kids. there are a few different pools to explore as well and beach nearby to play with sand. there is also a spa for adults to relax. overall a very suitable place for family with kids as well as anyone who wants to just chill and relax! also would like to mention that all the staff were very friendly and nice with excellent service. we will definitely go back again! the room itself is also very big and clean. twin room is suitable for 2 adults and 2 kids to sleep in.

Our go to hotel when we visit Batam. We like the hotel's location as it's a walking distance to Grand Batam Mall and BCS - Batam City Square Mall. A lot of eateries and massage parlors around the area. Our stay was cut short by a day as my husband got to cover for his colleague who took leave on the last day of our stay. We will be back again. Thank you Artotel for having us.

Pros - Excelente y responsable personal de servicio. Cons - La configuración y el diseño de la toalla son malas. La cabeza de ducha está muy alta y no puede permanecer en el tenedor. No hay puerta para el ducha y el agua se desploma porque la cabeza de ducha es demasiado alta. La puerta principal del baño no puede abrirse porque el bolo de baño está en camino.