Nothing to complain about. Friendly staff and even shops inside the building. Breakfast buffet is amazing, so is the gym. The area around the hotel is a bit worn down.
Gutes, sauberes Businesshotel mit gutem Preisleistungsverhältnis. Einrichtung klassisch. Sehr freundliche Mitarbeiter. Schöner Coffeeshop im Erdgeschoss und kleiner Pool (8-16Uhr) auf der Dachterrasse.
Summary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
Hotel Saint Martin Ltd. Está ubicado en Chittagong y ofrece alojamiento 3 estrellas con un jardín, un restaurante y un bar. Este alojamiento ofrece servicio a la habitación y recepción 24 horas, además de wifi gratis en todo el alojamiento. El hotel tiene habitaciones familiares.
En el hotel, los huéspedes pueden aprovechar un centro de spa.
El aeropuerto más cercano es el Aeropuerto internacional Shah Amanat, a 10 km de distancia.
Lee valoraciones de usuarios sobre hoteles en Chittagong
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8.4/10
Muy bueno
UUsuario invitadoSummary of Experience
1.Check-In: The check-in desk was efficient and friendly.
2.Dining Experience: I stayed for 4 nights, enjoying 4 breakfasts, 2 buffet dinners, and 1 dinner at the Italian restaurant on the 20th floor. Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3.Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4.Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5.Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
6. Check-out: I was incorrectly charged for mini-bar expenses, but the front desk ultimately waived the charges.
IIrazallNothing to complain about. Friendly staff and even shops inside the building. Breakfast buffet is amazing, so is the gym. The area around the hotel is a bit worn down.
TTomi72Gutes, sauberes Businesshotel mit gutem Preisleistungsverhältnis. Einrichtung klassisch. Sehr freundliche Mitarbeiter. Schöner Coffeeshop im Erdgeschoss und kleiner Pool (8-16Uhr) auf der Dachterrasse.
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