Hoteles con Spa en Lam Dong, Vietnam

Dalat Palace Heritage Hotel It’s true that the last time we stayed at the Dalat Heritage Hotel was years back. It had a different name then too, when it was, we believe, under a different management. The place was beautiful, with vanished wooden floors, beds with canopies and bath tubs on steady golden legs. Golden taps and fresh looking bathroom tiles. Most importantly, it was clean, the cushioned chairs felt firmed, the rooms & bathrooms brightly lit. It was an equivalent if not better than the Raffles in Spore. We decided in our latest trip to stay at the now Dalat Heritage Hotel for two nights, 23 & 24 July 2025 . We learnt that it had changed hands and while we expected it to have aged, we thought most hotel managements, would have done some upgrade, some renovation some replacements of essentials. Sad to say, our stay was a tremendous let down. I’m trying not to use the adjectives “traumatising experience” and will not offer photos, so that the hotel has an opportunity to spruce it up and bring it to its former glory. The property has too much potential & history to be abandoned by visitors to Dalat. We stepped into a an old, tired looking lobby. Waited a long time to register and was told to expect welcoming drinks which never came. We girls had to use the “ladies. ” another disappointment. It was old, the flush was a pull up lever which almost didn’t work. The taps were tarnished. We finally got into our rooms. The floors were scratched, not quite the varnish, but we thought, it’s ok, a little authenticity, somethings must age. The beds still had its canopy, but the linens looked worn, tired. The little table with its two cushion chairs were well placed, but the cushions were totally worn, we could feel the base of the seat. There was a dressing table, thoughtful… but then there was no light for any lady, vain or otherwise, to apply her war paint. The room was badly lit, no extra lights at the dressing table or anywhere. The stand alone cupboards were large, but dark as well. I almost missed the black hair dryer kept in there, and we couldn’t find the room slippers and had to ask for help to locate it in the cupboards. The most disappointing was the bathroom. It was badly lit as well. The taps were all tarnished and without my glasses, I could see the bits of mould growing around the base of the tap. There was also limescale deposits. The floor tiles were badly worn, and I wish I could say it gave the bathroom a feel of the grandeur of yesterday years ageing gracefully, but hygiene is too important here to do so. The highlight was when we took a shower and stepped into the bathtub supported by “stone legs.” It wobbled continuously and made such a lot of noise that kept the user on edge. Then, we saw it all, the grouting of the wall tiles were caked with black moulds. To top it all, the bathroom had a stench of clogged pipes. It stayed with us like a faithful friend that won’t leave even if we tried pushing him out the door!! Did I mention the mosquitoes that bunked in with us? They bit my friend on the face & eye lid which swelled for 2 days. In the mornings, they sounded the wake up calls around our faces. If it had been possible, we would have cancelled the wake up calls. Breakfast was good. There was a good spread and the chefs behind the counters were friendly and all smiles. However much could be done to train the waitresses, who hid in corners. I asked one of them where the toaster for the bread was, she said there was none. I found it on the second morning. It was there all along. I guess her English needs polishing. Luckily, the porters were friendly and quite quick with umbrellas as it rained the whole 2 days we were there. On the whole, the hotel had a handful of local guests while we were there. I hope they chip in, in encouraging the hotel to relook at its offerings. We would really like to go back, but perhaps, only if someone wrote a review that says otherwise.

This hotel made a huge positive difference in our Dalat trip. The hotel was very clean, and the sense of hospitality was consistently felt across the entire team — from the front desk and doormen to the housekeeping staff. Everyone showed genuine service-mindedness, which immediately made us feel comfortable and welcomed. Thanks to this hotel, our overall experience in Dalat was significantly enhanced. Using this hotel as our base allowed us to fully enjoy the city, and it truly elevated the quality of our trip. Next time, I would definitely like to book a slightly larger room and stay again. I can confidently say that a big part of what made our Dalat trip so memorable was having this hotel as our home base. Highly recommended.

La habitación era muy limpia, pero en el escritorio me encontraba un poco de ancho. El hotel se encuentra en una zona de la ciudad, donde se encuentran los alrededores de la ciudad. Personalmente, no era un fan del diseño del resort; los árboles sobrecrecidos lo hizo sentir un poco engañoso, y parecía que había muchos insectos y mosquitos alrededor. La piscina era grande y caliente, lo que lo hizo agradable para nadar, y la playa estaba bien mantenida. El hotel está muy bien situado, pero no se puede hacer nada. Además, el personal no parecía muy atento durante este tiempo; tuve que recordarles que limpiar mi pila de placas para poder seguir comiendo. Además, el servicio era generalmente bastante bueno. Puede que considere volver si visito a Mui Ne otra vez.

I had a wonderful stay at APEC Mandala Hotel. The facilities were excellent, the room was beautiful, and every aspect of the hotel exceeded my expectations. However, what truly made this stay unforgettable was my butler, Dương. I arrived at the hotel feeling very unwell, and from the moment I checked in, Dương went above and beyond to make sure I was as comfortable as possible. He anticipated my needs before I even had to ask and genuinely cared about how I was feeling. His kindness, warmth, and attentiveness were unlike anything I’ve experienced at a hotel before. Not only was he incredibly professional, but he was also so friendly and funny. We were constantly laughing together, and he made me feel completely at ease despite travelling alone in a country where I didn’t speak the language. He never made me feel isolated. instead, he made me feel looked after like family. When I needed to withdraw cash, Dương personally took me to the ATM. Then, when I realised I’d need more than I’d originally withdrawn, he happily came back with me without hesitation. It was such a simple gesture, but it perfectly summed up his willingness to help with absolutely anything. The moment that really showed how exceptional he is was when he messaged to ask if I needed anything. I had fallen asleep and didn’t reply. Rather than assuming everything was fine, he actually came to my room to check on me because he was genuinely worried about my wellbeing. That level of care is incredibly rare and meant so much, especially when I wasn’t feeling my best. Dương didn’t just provide excellent service, he showed genuine compassion. His kindness, patience, and generosity transformed what could have been a difficult trip into one I’ll always remember for the right reasons. He is a true credit to APEC Mandala Hotel, and I sincerely hope the management recognises what an extraordinary employee they have. Thank you, Dương, for taking such wonderful care of me. You didn’t just make my stay better you made it unforgettable.

Poorest service ever. Slow front desk check-in. Many guests were waiting for more than an hour to get to room keys. No aircon in elevator And I was answered that they dont provide room cleaning or make-up service 😡, even I stay more than 1 night!!!! They just “support” to change the towel?!? What the hell is it called “support” here?

No lift so if travel with big and heavy luggage, need to highlight this to them.. At night, the lights at the villa's common area were too dim especially the staircase. Should just add some sensor light. A friendly suggestion that you should place a concierge counter and staff near the entrance. Upon arrival, I have to carry my own luggage up the staircase to the lobby to check in. After that, they only brought my luggage to the buggy and left behind my backpack at the lobby. Besides, it will be more welcoming if someone greeted us upon arrival. But there's no one there. Luckily the scent of lily at the lobby makes it up. Breakfast was good. Environment was beautiful. Bed and pillows are comfy. Meeting the international chain standard. The food at Chinese restaurant next to the hotel is decent but not very authentic.

Lovely place with peacock and deer around. Air is good. Room was spacious and comfortable with complete Amenities.

Las habitaciones son enormes y limpias. Todas las instalaciones están disponibles. 2 tipos de piscinas niños y piscinas infinitas realmente adecuadas para las grandes familias. Ellos tienen sala VIP para los clientes de la sala de vip para usar todo el día. Todas las personas son muy amables y útiles. Volveré a Movernpick la próxima vez.

Este hotel es muy bueno en el mar. Puede ver el mar a unas proximidades. El estilo del mar es muy bueno en el paisaje. El desayuno no es una autoayuda. Puede pedir una comida y bebidas principales. El alojamiento es una habitación del paisaje, y el entorno es muy conveniente. El camino está donde comer frutas del mar

¿Qué pasó? 1. Room & service Las habitaciones estaban limpias, el servicio de bugs eléctrico era relativamente rápido, y el personal era amable. 2. Restaurante y comida Buena comida. ¿Qué no fue bien? 1. Servicio de piscina Los participantes de la piscina eran poco profesionales, especialmente en lo que se refiere a la seguridad en el área de juego de piscina infantil. 2. Beach access Limited.