Hoteles con Spa en Lam Dong, Vietnam

I have an amazing stay & good experience during the stay. The hotel is same as shown in photo look elegant and ancient, but condition is good. The service from the staff is awesome, we are well served by the polite staff that always ready to help. Before the stay, I have approached the staff for room decoration for my proposal to my partner, the staffs are responsive and the result is satisfied. Good variety of food for breakfast and tea time also, overall experiences is awesome

This hotel made a huge positive difference in our Dalat trip. The hotel was very clean, and the sense of hospitality was consistently felt across the entire team — from the front desk and doormen to the housekeeping staff. Everyone showed genuine service-mindedness, which immediately made us feel comfortable and welcomed. Thanks to this hotel, our overall experience in Dalat was significantly enhanced. Using this hotel as our base allowed us to fully enjoy the city, and it truly elevated the quality of our trip. Next time, I would definitely like to book a slightly larger room and stay again. I can confidently say that a big part of what made our Dalat trip so memorable was having this hotel as our home base. Highly recommended.

We were not expecting the very excellent facilities but were also overwhelmed by the professionalism and the excellent service of the staff Definitely for us the best resort in Vietnam

I had a wonderful stay at APEC Mandala Hotel. The facilities were excellent, the room was beautiful, and every aspect of the hotel exceeded my expectations. However, what truly made this stay unforgettable was my butler, Dương. I arrived at the hotel feeling very unwell, and from the moment I checked in, Dương went above and beyond to make sure I was as comfortable as possible. He anticipated my needs before I even had to ask and genuinely cared about how I was feeling. His kindness, warmth, and attentiveness were unlike anything I’ve experienced at a hotel before. Not only was he incredibly professional, but he was also so friendly and funny. We were constantly laughing together, and he made me feel completely at ease despite travelling alone in a country where I didn’t speak the language. He never made me feel isolated. instead, he made me feel looked after like family. When I needed to withdraw cash, Dương personally took me to the ATM. Then, when I realised I’d need more than I’d originally withdrawn, he happily came back with me without hesitation. It was such a simple gesture, but it perfectly summed up his willingness to help with absolutely anything. The moment that really showed how exceptional he is was when he messaged to ask if I needed anything. I had fallen asleep and didn’t reply. Rather than assuming everything was fine, he actually came to my room to check on me because he was genuinely worried about my wellbeing. That level of care is incredibly rare and meant so much, especially when I wasn’t feeling my best. Dương didn’t just provide excellent service, he showed genuine compassion. His kindness, patience, and generosity transformed what could have been a difficult trip into one I’ll always remember for the right reasons. He is a true credit to APEC Mandala Hotel, and I sincerely hope the management recognises what an extraordinary employee they have. Thank you, Dương, for taking such wonderful care of me. You didn’t just make my stay better you made it unforgettable.

Higiene: Está limpia Ambiente: el hotel es muy grande, el hall también es muy especial, hay un barco de dragón, el barco es especial Servicio: Cuando se encuentran, parece que hay una gran exposición, y es muy rápido para hacer el estadío

No lift so if travel with big and heavy luggage, need to highlight this to them.. At night, the lights at the villa's common area were too dim especially the staircase. Should just add some sensor light. A friendly suggestion that you should place a concierge counter and staff near the entrance. Upon arrival, I have to carry my own luggage up the staircase to the lobby to check in. After that, they only brought my luggage to the buggy and left behind my backpack at the lobby. Besides, it will be more welcoming if someone greeted us upon arrival. But there's no one there. Luckily the scent of lily at the lobby makes it up. Breakfast was good. Environment was beautiful. Bed and pillows are comfy. Meeting the international chain standard. The food at Chinese restaurant next to the hotel is decent but not very authentic.

Una dama clásica que necesita mucho mantenimiento. El desayuno ofrece una amplia variedad de opciones. El mobiliario de la habitación está obsoleto y la cama está fuera de apoyo. El aire y el entorno frescos son buenos. El personal es amigable.

Hotel Feedback Follow-up I reported to the duty manager regarding the reception staff’s attitude and the manner in which the matter was handled. I would like to express my appreciation to Ms. Nhi for her willingness to listen to and acknowledge the guest’s feedback. She addressed the complaint with a positive attitude and made every effort to improve the situation. Over the course of the two-day stay, her efforts at least allowed the guest to recognize the hotel’s sincerity. As a five-star hotel operating under an international brand, service attitude is of paramount importance if the hotel aims to attract more international guests. Mutual respect is essential. While the property may still be considered for future stays, those expecting a true five-star standard of service are advised to moderate their expectations.

Este hotel es muy bueno en el mar. Puede ver el mar a unas proximidades. El estilo del mar es muy bueno en el paisaje. El desayuno no es una autoayuda. Puede pedir una comida y bebidas principales. El alojamiento es una habitación del paisaje, y el entorno es muy conveniente. El camino está donde comer frutas del mar

¿Qué pasó? 1. Room & service Las habitaciones estaban limpias, el servicio de bugs eléctrico era relativamente rápido, y el personal era amable. 2. Restaurante y comida Buena comida. ¿Qué no fue bien? 1. Servicio de piscina Los participantes de la piscina eran poco profesionales, especialmente en lo que se refiere a la seguridad en el área de juego de piscina infantil. 2. Beach access Limited.