Overall experience was good, I have been a few times but the room we was in wasn’t the best the WiFi was weak so we had to connect to our phone data and the shower curtains were dirty definitely needed replacing.
I stayed at the Arden for the UK Games Expo. Despite being rather pricey, it's very convenient to get to the NEC and Resorts World (10-15 minute walk). The leisure centre staff seemed unprofessional, but the receptionist and restaurant/bar staff seemed nice and friendly enough. Room was nearly spotless, aside from behind the TV that were slightly dusty. Our room didn't have a TV remote but a quick call to reception fixed that, they were very responsive. It was a nice comfortable room. I will say the food for dinner is exceptional and highly recommend it!
Reasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast.
Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.
The hotel is conveniently located (on the way from London to Birmingham) and we found the staff to
all be very friendly and helpful. The rooms were clean and the beds comfortable. And we had a really good breakfast too. My only slight criticism is that we didn't get our Doubletree warm cookie on arrival - but we check-in after midnight! We would definitely stay again.
Really lovely stay at the Malmaison for a few days. The location is excellent for a Birmingham trip, great cafes, restaurants and local sites all in walking distance. Birmingham New Street station is a very short walk. We used the car park for one day when we hired a car, if you prebook it with the hotel discount it’s £20 for 24 hours. I can highly recommend Digbeth for some quirky places to eat, the jewellery quarter is lovely for a walk around too.
La habitación era muy grande, la cama con cuatro carteles.
La cama es demasiado suave, mi marido se hundió en ella.
Muy bueno
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RRaymond@GMGI just stayed for one night at Lea Marston hotel. Did not have time to enjoy the facilities. Location is a bit off but still okay for drivers.
BBumblebee06Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa.
However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience.
There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance.
Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.
HHouse of FunLa ubicación era muy conveniente, ya que era fácil acceder a Birmingham Wharfside y Mailbox, dejandome con muchas opciones de restaurante. Para los que aman viajar a la ciudad para comprar esta es la ubicación perfecta porque el Bullring se encuentra a 10 minutos a pie del hotel.
A la llegada, se conocía a uno en la recepción para inspeccionarnos; esperamos aproximadamente 5 minutos antes de que llegara un miembro del personal.
El hotel tiene un estilo moderno y innovador.
La cama estaba muy cómoda y la ropa estaba bien texturada, también estaban muy considerados con toallas, ya que aseguró que toallas de seguridad donde se proporcionaba. Debido a la gran necesidad de renovar los pasillos dentro del complejo, me alegro de que las habitaciones fueran muy limpias.
El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro Esto fue muy engañoso debido a que los hoteles fueron un punto de venta único y el centro de publicidad principal fue el spa.
UUsuario invitadoReasonable room rates, room clean , water hot in bath/shower-food was extremely tasty, and excellent value for money for both evening meal and breakfast.
Weather was hot and only improvement would have been to keep complimentary water/juice in foyer topped up as no cool water or drinks available in room.
UUsuario anónimoOverall experience was good, I have been a few times but the room we was in wasn’t the best the WiFi was weak so we had to connect to our phone data and the shower curtains were dirty definitely needed replacing.
JJLeeOsbI stayed at the Arden for the UK Games Expo. Despite being rather pricey, it's very convenient to get to the NEC and Resorts World (10-15 minute walk). The leisure centre staff seemed unprofessional, but the receptionist and restaurant/bar staff seemed nice and friendly enough. Room was nearly spotless, aside from behind the TV that were slightly dusty. Our room didn't have a TV remote but a quick call to reception fixed that, they were very responsive. It was a nice comfortable room. I will say the food for dinner is exceptional and highly recommend it!
UUsuario invitadoThe hotel is conveniently located (on the way from London to Birmingham) and we found the staff to
all be very friendly and helpful. The rooms were clean and the beds comfortable. And we had a really good breakfast too. My only slight criticism is that we didn't get our Doubletree warm cookie on arrival - but we check-in after midnight! We would definitely stay again.
MMeg6366Really lovely stay at the Malmaison for a few days. The location is excellent for a Birmingham trip, great cafes, restaurants and local sites all in walking distance. Birmingham New Street station is a very short walk. We used the car park for one day when we hired a car, if you prebook it with the hotel discount it’s £20 for 24 hours. I can highly recommend Digbeth for some quirky places to eat, the jewellery quarter is lovely for a walk around too.
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