Hoteles de con vistas al mar en Bolívar, Colombia

The experience was a mix of both positive experiences and areas of opportunity, in the positive aspects the service provided by the staff was great, kudos to the restaurant staff as they were very welcoming and friendly with us. Reception, a couple of things to mention: We had a delay on our check-in due to the room having some issues related to the door, we were requested to wait for 15 minutes after the 15:00 check-in, and we did, after this time I had to reach back to the reception to check if the room was ready, still, had to wait for another 15 minutes. It was a total of 30 minutes out of schedule from the initial check-in due hotel's fault, we arrived with more than an hour of anticipation. There was nothing but an apology, not even a slight interest in offering compensation for the wait time, which could have been a plus in the customer service experience. On the other hand. we had several technical issues entering our room, as everytime we where off the room for a while the card wouldn't work, this was a consistent inconvenience in every single day, at the point that at our last 2 days staying at the hotel we directly reached reception to get the card fixed as we were already tired from previous days to reach the 5th floor for our room and then having to go down to reception to report the issue with the card, reach 5th floor again and AGAIN visit reception because the card wouldn't work, this could have been activelly addressed with either a room change or a technical review, however, it surprised us that instead of the receptionist offering at least an apologize we were told it was because WE used the card on another electreonic device, which never happened, another thing to point out was that at their main elevator someone popped a pimple at the elevator's mirror, and that disgusting pimple stayed there for more than 4 days, which indicates that the facility cleaning is not optimal, following this though at our room the blackout was stained at a corner, and even with having staff cleaning the room that stain remained from day 1 untill we left, probably someone spilled a drink at the balcony and it dropped at the blackout. Positive things: Restaurant service and overall attitude from the staff, ubication was good, close to the beach and with a nice view. AOO: A more customer-oriented thinking, at least showing interest in going the extra mile with their customers, cleaning.

Este hotel ele tem um ótimo custo benefício, principalmente se você está viajando sozinho. Vale super a pena, local com uma vibe super positiva

Excelente experiencia. Mi hijo, de 6 años, disfrutó demasiado el hotel. Las personas están dispuestos a atender cualquier necesidad para que la experiencia sea inigualable. Tener la posibilidad de disfrutar la playa con toda la seguridad es algo fundamental para el descanso.

Цена-качество, рядом береговая линия, потрясающий вид с последнего этажа!

Hotel localizado muy cerquita de los muelles de donde salen los barcos a las islas o a ver el atardecer. La limpieza de las habitaciones es inmejorable, habitaciones amplias y luminosas. Lo peor, la zona de terraza y piscina. Pequeña, regular distribuida, y quizá peor mantenida.

Nos alojamos en una Villa con piscina privada, todo fue maravilloso, el desayuno muy variado y si quieres te lo acercan a la Villa, el menú de comidas bastante variado y rico.

The hotel in nice and the rooms are huge with sea view balcony! This hotel no have private beach so anyone can swim in hotel front beach. When you want to go to front beach and get seats and umbrella you have to pay COL PESO 30.000! In front beach there is a lot of food sellers drink sellers which every 5 min someone gonna come up to bother you that was the only - issue! Rest hotel is great and specially the pools was amazing! Breakfast is good enough! Good for family and group of friends!

Классные апартаменты в современном здании, с чистыми, просторными комнатами. Все очень комфортно, уютно, есть все необходимое. Замечательное расположение, добродушный персонал.