This establishment is situated on the outskirts of Gotenba, a location we selected due to having a car. Navigating to this spot via public transportation might prove somewhat difficult. While there is a convenience store nearby, other walkable amenities in the immediate vicinity are limited. The hotel provides both indoor and outdoor public onsen facilities. Additionally, a foot bath offering views of Mount Fuji is available on the top floor. Guests can also enjoy ramen or soba as a complimentary midnight snack. The rooms were clean; however, some lime residue was observed on the bathroom door, which could suggest an oversight in the cleaning process.
Enjoyed the stay so much! The room is cozy with tradition modern Japanese design. End the night and start the day with private onsen, great experience.
Check-in staff can only speak little English, using translations tool makes everything so well.
The room is very smelly with cigarettes smell even though I've sprayed the air fresher many times. The hotel seems a bit old, and I felt the bathtub is smaller compared to others which around the same range. The lobby is nice but the room seems the opposite. Amenities wise they provided a lot of choices at the lobby and you can just choose yourself.
The resort is truly remarkable with good food and onsen facilities. My rating is purely based on the resort experience.
However, I will like to provide feedback on the reservation experience on trip.com. The pricing indicated on trip.com is not totally transparent. At the time of booking, I indicated 2 adults and a 7yo child to get accurate pricing. The amount was prepaid with a small fee JPY450 to be paid at hotel. At check in, I was shocked to learn that we are expected to pay for the child room rate at JPY22k+. That was not indicated on the “to pay at hotel’.
Trip.com customer service officer replied that the requirement was indicated on the email confirmation sent. This is upsetting as I usually used the mobile app and relied on available information to make reservation. It is not my habit to check email confirmation given the information on the app is correct. Pricing should be made transparent at point of booking and not after booking. And out of ‘goodwill’ they offered me a compensation close to 50% of the child room rate.
I have been using trip.com since covid and this is my first time having such issue. I hope my experience can benefit others who is booking this accommodation with child.
Amazing place - great location, very friendly and helpful people. Beautiful yukata. The dinner and breakfast - amazing experience, everything was super delicious. Hot springs are great too - especially the outdoor one with a view. The room was big, very traditional. So, we liked everything, big thanks to the hosts!
Amazing hotel with the Fuji View from the room, don’t
have to travel to viewpoints just to see Fujisan. Toilet is nicely segregated and the room is super big and spacious that I can open my luggages freely. The free public bath is amazing with different options for onsen and sauna room. Location is good, right beside Gotemba premium outlet so shopping was very convenient. But if you are not driving, might be difficult for you to get food at night .. Nearest 7-11 is quite a walk as its located deep inside Gotemba premium outlet.
El servicio del personal del hotel es muy bueno. La ubicación cerca de la estación, pero muy estrecho camino mejor tomar el tráfico de taxi entre estación/hotel. El tipo de chave de la habitación del hotel es digital que no funcionaba bien Finalmente el personal del hotel dio la clave de metal para abrir la puerta.
Solo nos alojamos una noche, pero fue una experiencia increíble: ¡desde el atento servicio hasta la habitación de estilo tradicional y la cuidada decoración del osen! ¡Todo de cinco estrellas! El personal hablaba un inglés limitado, pero la comunicación fue muy fluida y fácil gracias al software de traducción. Decidimos desayunar allí y fue una delicia: una gran variedad de platillos servidos en nuestra habitación. Incluso nos vestimos con trajes tradicionales, proporcionados por el ryokan. Es muy fácil conseguir un taxi desde Izu Kogen y también pudimos pedir un Uber por la noche para cenar si no queríamos disfrutar de todo lo que ofrece el ryokan, así que es una buena opción si no conduces. Las piscinas osen individuales eran tan relajantes... ¡podríamos habernos quedado allí durante horas! ¡Recomiendo encarecidamente este lugar si quieres experimentar la auténtica cultura japonesa!
Great stay at Rakuten Stay Atami! The rooms were clean and comfortable, and the staff was friendly and helpful. Everything was very convenient, though I hope the vending machine on the 2nd floor could offer a wider variety of food options.
Hotel limpio y bien mantenido. Amar el establecimiento del restaurante. Hotel de temas hawaiíes en la playa. El precio es razonable, especialmente durante la temporada alta. La temporada alta, mucho más caro, pero si te gusta el hotel en la playa con piscina al aire libre, media tamaño de primavera natural caliente, este lugar es de valor. Muy bien para ir a principios de febrero cuando el sakura Kawazu comienza a florecer a lo largo del río cerca del hotel - un fácil 18-minute caminar a lo largo de la costa desde el hotel.
Fabuloso
224 valoraciones
9,3/10
Precio desde
664 SEK
por noche
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¿Cuál es el precio medio de una habitación en un hotel de románticos en Prefectura de Shizuoka?
El precio medio de una habitación en un hotel de románticos en Prefectura de Shizuoka es de 4.346 SEK entre semana, y de 4.958 SEK durante los fines de semana (viernes y sábado).
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