Fecha de publicación: 7 feb 2026
Usuario invitado
The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option. I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again.
The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold.
Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.
The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage.
In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.
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Precio por noche desde42 €
Fecha de publicación: 15 ene 2026|Habitación de Estilo Japonés 12mats
EduTWe had an amazing time at NASPA New Otani — this hotel is a fantastic choice if you’re visiting Yuzawa, especially for a winter getaway! The staff were incredibly warm, welcoming, and attentive throughout our stay, making us feel right at home from check-in to check-out.
Our room was spacious, clean, and comfortable — perfect for relaxing after a day of skiing. The location is ideal for winter sports lovers with ski-in/ski-out access to the slopes and easy shuttle service to Echigo-Yuzawa Station, which made getting around a breeze even in snowy weather.
The onsen and bathing facilities were relaxing and just what we needed after spending time outdoors. The buffet breakfast and dinner had plenty of variety and were really enjoyable, with something for everyone.
While the hotel is set a little away from town, the free shuttle made it convenient to explore the area if we wanted. Overall, it felt like a perfect blend of comfort, convenience, and superb service — highly recommended!
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Precio por noche desde53 €
Fecha de publicación: 23 dic 2025|Habitación estándar de estilo japonés
Usuario invitadoThe room is outdated style of Japanese room
design. When we reach the Echigo Yuzawa station there are no more JR train at 21.45 at nite, we have to take a taxi to the hotel. The transportation is a big issue as the hotel shuttle last bus is at 4.30pm. Good point is children can play snow just doorstep outside hotel. Stayed there for two nites which is enough to explore. Not much tourist was found there. Mostly is local. Prefer to stay at modern type of hotel with the same price. During winter it get dark around 4.30pm, so only can go to the Onsen at nite.
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Precio por noche desde49 €
Fecha de publicación: 16 feb 2025
Usuario anónimo
La ubicación es muy agradable, la habitación es muy agradable, la habitación es muy agradable, la habitación es muy agradable, la habitación es muy agradable, la habitación es muy agradable, la habitación es muy agradable, la habitación es muy agradable, la habitación es muy agradable, la habitación es muy agradable, la habitación es muy agradable, la habitación es muy agradable, la habitación es muy agradable, la habitación es muy agradable, la habitación es muy agradable, la habitación es muy agradable, la habitación es muy agradable, la habitación es muy agradable, la habitación es muy agradable, Su inglés es limitado, pero nos acostumbramos con GoogleTranslate. . La comida fue muy deliciosa con muchos cursos y platos laterales. El evidencia para nosotros es el baño de primavera caliente. El lugar era muy limpio y limpio. Realmente nos disfrutamos de nuestro tiempo allí. Sí, hemos recomendado a nuestros amigos que visitaran el lugar en el futuro.
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Precio por noche desde50 €
Fecha de publicación: 11 ene 2026
Usuario invitado
Las habitaciones son limpias y cómodas, todas las instalaciones están completas, muchos lugares de alojamiento son muy convenientes, el día o la residencia puede estar encantado de esquiar, también hay calor para dormir, cómodo ah
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Precio por noche desde79 €
Fecha de publicación: 13 nov 2025
陳食食
Aunque un poco viejo, la habitación se renovó, el brillo es limpio y la superficie es grande. El calor es cómodo. El hotel está al lado del barrio de esquí, es muy conveniente esquiar en invierno, la comida de la mañana y la cena es una cocina. No he visitado, pero hay un restaurante cercano, no tengo miedo de nada de comer.
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Precio por noche desde41 €