Fecha de publicación: 27 may 2025
Usuario invitado
The studio room refered by the listing,resembles close to a superior sized hotel room with a queen size bed, a small desk corner and a small kitchenette by the door entrance, equipped with a well functioning fridge.
For the price value point, i would say the room listing is worth the room, location, and POLITENESS of the service rendered (yes... Just the politeness, but efficiency wise..... I'll explain)
Anyone who is looking to book this room for future conveniencies near the BSD ICE... MAKE SURE you are familiar with the malay/indo language... Or at least have an indonesian number or friend... As it would turn out to be a nightmare for the international guests...
Before the check-in date, you'll be approached through trip.com's message channel by the vendor who will ask you for your check-in time and check-out time. Why? Because this isn't a hotel, and the reception counter staff under the apartment isn't the check-in person in charge ..... It is actually managed by a third-party called travelio, a local travel agency within Jakarta.
Summarised:
1. They will ask you to download the travelio app (language available in english and indonesian only), to process your check-in and submit deposit through there. However, my problem was, i was unable to input my booking ref & pin (information sent to your email after booking) due to ”incomplete profile information error” which would lead me to thinking it was verifying my phone number (your travelio account becomes unable to verify after 3 failed OTP attempts, which the OTP never arrives regardless of choosing sms or whatsapp)
2. Their travelio support team and customer service, only allows communication through whatsapp texts, no calls. Meaning... U might have to wait while you panic.
3. Throughout the whole nighmare checkin process, they insist on downloading the travelio app. (Suspicious for trip.com to have included a 3rd party travel agency, but things happen, and my experience with trip.com ended on a good note with professional staffs trying to follow up on a consistent basis)
Regarding the room small problems found which i shared with the travelio agent as well:
1. The bedsheets had several yellow stains, but no bedbugs and foul smell detected.
2. Entrance door can only be locked using a normal key, and the key was slightly out of shape, making it hard to lock from the outside.
3. There was no hot water for showering.
4. If you book the room for long stay, do note this is not a hotel, so there will be no daily housekeeping and replenishment of amenities provided (body soap, shampoo and dishwashing liquid in a small 50ml bottle. NOTE: the shampoo and body soap do smell nice, but they do not foam up. It is better to buy them in a small indomart located just underneath the apartment)
5. There is no water kettle. You will have to boil it like you are cooking :D
In conclusion: Book this place if you have experience with travelio or well versed with indonesian language (they did reach out to me in english after some time, but the efficiency takes way too long). The travelio people whom i have met are very polite, but when it comes to check out.... As they do not have a person in charge at the apartment, it means you do not have the flexibility of checking out whenever you want... And that means, pay close attention to what time your flight is.
Mostrar más
Precio por noche desde24 €
Fecha de publicación: 31 ago 2025|Habitación con cama grande
Usuario invitado
Its a good apartment and the lord is verygood and responsible. Although there was an unpleasant incident, namely a late check-in, they provided extraordinary compensation and the owner was very kind. In the future, I will continue to choose to book at this place.
Mostrar más
Precio por noche desde26 €
Fecha de publicación: 1 feb 2026
Usuario invitado
Had a great stay at Herloom! Brought our dog along, additional 300k/night for small dog. They provide bed and food for our furbaby. Highly recommended!
Mostrar más
Precio por noche desde63 €
Fecha de publicación: 26 sep 2026|Suite
Usuario invitado-location not that great. hotel in a weird mall. no supermarket nearby.
-hardly any staff on premise. was told to use app, but the apps is unresponsive, not reliable , troublesome to carry out basic needs like requesting water bottles. insist me to use app to enter room after i said the app is not working.
-room is clean and maintained just fine.no issue with comfiness.
if you dont have transportation i rather you stay somewhere else.
overall 7/10 since its a place just for us to sleep. hardly any activities nearby
Mostrar más
Precio por noche desde21 €
Fecha de publicación: 12 feb 2026|Habitación Deluxe
DMBDMBEl hotel es un hotel muy agradable, muy valioso para el dinero, buenas opciones de desayuno, agradable piscina.
No obstante, tengo una sugerencia: quería una habitación de cama real sin fumadores y todas las habitaciones deluxe estaban ocupadas, pregunté si la cama doble podía ser puesta juntos pero habría sido feliz de pagar más para la mejora a ejecutivo pero no se ofreció.
Mostrar más
Precio por noche desde13 €
Fecha de publicación: 2 sep 2026|Habitación (cama doble extragrande), plantas superiores
Rizal AEnjoyed a pleasant stay at DoubleTree by Hilton Jakarta Bintaro Jaya. The hotel is modern, well-maintained, and conveniently located with easy access to Jakarta and the surrounding areas.
The room was clean and comfortable, the facilities were excellent, and the breakfast offered a good variety of choices. What stood out the most was the friendly and professional service from the hotel team throughout our stay.
A great option for both business travelers and families looking for a comfortable stay in the Bintaro area. Highly recommended.
Mostrar más
Precio por noche desde52 €
Fecha de publicación: 15 ene 2026|Habitación Premier
annisa fitri sabrinaAwesome .. Actividades para niños y adultos son muy buenas .. la piscina es espaciosa, hay un gran slide, la habitación está fuera y espléndida .. el desayuno es delicioso, el personal es amigable, el acceso a cualquier lugar está cerca .. , lo mejor es
Mostrar más
Precio por noche desde35 €
Fecha de publicación: 25 dic 2025|Habitación confortable, con vistas al jardín
Loumir2024This luxurious hotel located at anyer area, the beach area located across the hotel we need to used the shuttle provided from the hotel to the beach and car park. The shuttle going back and forth from one location to other, so we need not wait too long.
The rooms are clean and comfortable, the bathroom also clean with complete amenities. There's coffee machine ready to used and coffee capsules. The staffs are very helpful from the first time we arrived and during our stays.
The swimming pool and kids play area is very nice, the spa, the gym and also the shops.
The restaurant ready to prepare our order and the food are delicious, we also stays to have lunch before we leave.
Overall very nice stay during our vacation, very pleased with the food and services.
Mostrar más
Precio por noche desde68 €
Fecha de publicación: 16 oct 2026|Estudio Suite especial (cama doble grande)
Usuario invitado
Sangat lambat kalau merespon
Mostrar más
Precio por noche desde15 €
Fecha de publicación: 20 ene 2026|Habitación, 2 habitaciones, con vistas al mar, 1 sala de estar
Dhamayanti SetiadiDespite initially I have difficulty on checking-in because my message through the apps didn't quickly replied when I arrived at the apartment, but finally I manage to call the owner. So, I'm suggesting you who wants to book this place, to also actively approach the owner through the phone number mentioned in the apps for smooth process. The owner was so friendly and informative. We can ask anything to him.
When we enter our room, fits as its description, where it suitable for 3 person with 2 rooms. The amenities also quite complete, such as: towels for each person, dental care, soap and shampoo including eating utensils. Also there's magic jar/magic com to cook rice or warm our food and electric kettle. But I will be grateful if you can provide the dish soap and rug in front of the bathroom as well. (Is it too much if I ask mineral water bottles as well?)
Easy for check-out, just leave the key inside the unit and the owner will pick it up later.
Aside from that, since this place has many restaurants and convenience stores across from the building, no need to worry for starving in the middle of the night.
Thank you for the convenience and definitely will return to this place for another staycation with my friends.
Mostrar más
Precio por noche desde15 €