Zhangjiajie Wangyun Juzhusu (National Forest Park Sign Store)

Somos una familia de cinco personas que habla inglés y la comunicación y el servicio con el personal de recepción fueron excelentes. No hablaban inglés, pero tenían una cuenta de WeChat para que la usáramos de inmediato y respondieron rápidamente a todas nuestras necesidades y preguntas. La ubicación está cerca de la entrada de Forest Park Walingyuan en auto (también podríamos caminar durante 20 minutos para llegar allí), y el personal nos explicó la logística del parque y cómo funcionaba todo antes de llegar allí, lo cual fue de gran ayuda. Hay tiendas y restaurantes cerca, a poca distancia, pero no se encuentra dentro de la zona principal de restaurantes. Hay una lavadora y secadora para su uso. Recibimos varios pedidos de meituan con facilidad, ¡ya que había muchas opciones! El desayuno buffet era bueno, comida local y agradable para nosotros, y el personal se ofreció a cocinar cualquier cosa extra para nosotros y a nuestro gusto. Hay un sendero fluvial justo detrás del hotel que fue encantador para caminar y explorar por la mañana, y mis hijos querían ir todos los días a jugar, ya que hay piedras y senderos para caminar a través del río súper claro y limpio. Al salir, el personal nos ayudó a reservar una camioneta para nuestra siguiente ubicación. A mis hijos les ENCANTARON los 2 perros que se quedan allí, que son muy amables y cariñosos. ¡Nos alojaríamos de nuevo!

Si buscas alojarte cerca del Parque Nacional Forest en Zhangjiajie, esta es una gran opción. Está a poca distancia del parque, la habitación es espectacular y limpia. El personal es uno de los mejores, solidario y amable. Felicitaciones a la señora Tan Jin, ella me ayudó con mi agenda de 3 días y cómo disfrutar al máximo de cada punto turístico en Zhangjiajie (Parque Nacional Forestal, Gran Cañón y Montaña Tianmen). Tuve una experiencia memorable en este hotel.

This was without a doubt my favorite hotel that I stayed at on my 3 week China trip, and that included multiple five star hotels. The service here is top notch, as the people working here treat you like you’re family. They sat down with me and provided a map and thoroughly explained how to navigate Zhangjiajie, even providing an itinerary. Fruits were also brought daily. The best part is on the last day I checked it in the morning and left my luggage, and spent a day exploring Zhangjiajie. I came back at night to catch my flight, and they let me shower as I was quite sweaty from the day. They also had two very sweet dogs that loved pets. The hotel is very well decorated, and is very homey and has character, unlike a traditional large hotel. The room was clean, well decorated, and had everything that I needed. Even included bath salt and flower petals for the bath! Also everything is hooked up to a smart home system so you can control everything by voice which was great. Conveniently located about a ten minute walk away from the East gate of Zhangniajie National Park. It's nice to also stay a bit farther away from the actual entrance as that's where all of the tour groups are.

Really helpful staff, Zhangjiajie map were given to us without asking and they are nice enough to brief us about the routes and recommend some best route to utilise our time there. Location is good only 10-15 mins walk to the main forest park entrance. May be due to low peak season, we gotten free upgrade on our room which was the Smart room. Was a really pleasant stay.

Nice room, comfortable bed and good ‘family style’ customer service. However, common facilities and surrounding area is not like pictures and a bit disappointing (not maintained, dirty, broken). Breakfast is not suitable for western customers (only noodles, baozi…even not coffee)

Like a home away from home. 2 calm and friendly dogs, one sleepy cat. All the staff treated us like family and went above and beyond with fruits and tea brought to our room each day. The staff helped plan our routes for the mountain which took away a lot of the guess work. The rooms are spacious and very comfortable. I already can't wait to come back

This place has a special atmosphere!!! The Hosts are very attentive to the guests. Highly recommended! Room is very clear and cosy

Room was spacious and had a great view. The hotel is situated in a prime location next to all the major attractions in the city. The hotel staff was very friendly and attentive. They helped us plan our trip during our stay. I would highly recommend this hotel.

The service was great! We were informed about the nearby scenic spots and every night we got a plate with snacks and fruit brought to our room. The room was nice and clean.