St Raphael Resort

During check out, they automatically add on 1 euro to stay, some charity program they claimed that will help poor starving kids. Is not about the $, but I hate it when people feel entitled that we should we donating this $ with the hotel taking all the credits. Is not a big amount as our normal restaurants meals in Cyprus, we typically tip 5-10 euros. But the fact that they add this amount into your bill before u agreeing to it, pissed me off Bad service, lousy quality and service attitude for a 5 star hotel Should have just top up 100-150usd to stay in four seasons Hotel Reception attitude is the worst! I

Good hotel with good location. Recommend this hotel, likes the service, breakfast and territory. But to travel around you need a car

Amazing location and Marinas view. Room is clean and fresh, very friendly stuff.

Really nice and clean hotel. Rooms are big, clean and service was amaizing. There is a choice of a good restaurants and bars. As well, outside the hotel within a walking distance the are a few bars and restaurants with amaizing food and drinks. Breakfast is good, not the best, but ok. Champagne is served :) What I didn’t like during the breakfast is really bad coffee, like totally disgusting ( and its soo important in the morning ) and the pancakes and the waffles really hardly chewable. Nice mini club for a children. From age 4 they can stay with animator. Super cool activities and nice staff. We had the marine sea view and the view was stunning. The only bad thing about it was loud music from the bar till 00:30 am. Like really loud even with closed balcony doors. Impossible to sleep. Soo if You are used to sleep early during the vacations too, keep that in mind. But in total we had a good time in St.Raphael hotel.

The hotel rooms and public spaces are kept immaculate and the gardens are beautiful and a good place to go to if you want total peace and quiet. We had no complaints about the food as it was varied and well cooked, the drinks were good and were named brands. The animation team were friendly and did their best to encourage participation slightly difficult as there were few holiday guests there (only conference attendees ) and finally the rest of the staff were most welcoming and friendly and couldn’t do enough for you. Now the bit that could prevent me from staying again, a three day conference was being held, with I’m guessing over one hundred people attending, unfortunately this meant at breakfast and lunch which they all took at the same time was awful with them all talking business and trying to outdo each other with stories of how good they were not something you want to hear whilst on your holiday, and unfortunately at night some were extremely loud rude and quite obnoxious. The management did try to address this issue when we complained. So whilst I appreciate hotels need to make their business pay mixing paying guests with conferences jollies doesn’t work, so unfortunately we wouldn’t return unless we were confident there wasn’t a conference there.

Unfortunately despite being a beautiful location and friendly staff, the Hotel lets itself down by the emphasis on Corporate Business as opposed to being a Tourist Hotel. Our recent holiday was spoilt by being subjected to very loud music going on for three days. There two more Conferences, one of which resulted in a degradation of the service towards the hotel guests. The Staff were needed to deal with the huge number of delegates and there was even more loud drum banging going on for a considerable time at one of these events. The food at Breakfast could have been better, a certain lack of variety in fresh fruit and not a yoghurt to be seen. Having stayed at other 5 Star local hotels and would not consider the St Raphael to be graded with five. An average hotel.

One of the best stays i had! Nikki, Panagiotis and Ivars are exceptional, always happy to help and assist in any inquiry. We had a wedding, the team of the hotel was ready to help everyone, happy and smiley staff! Will recommend it to everyone!

Stayed with my wife and two young children in an inland family room. The stay was brilliant. The hotel is well looked after with plenty of eating options, and it is always nice when there are outdoor seats in the various restaurants (we have stayed at plenty of hotels in the sun that have not had this. Who wants to sit inside when the Sun is shining and there are beautiful views to enjoy???). Staying in May, not all the restaurants are open every day. So be sure to look at the timetable early in your stay and make your reservations for the days that they are open to avoid disappointment. The hotel is a little way out of Limassol, but if you have a hire car or hire the hotels bicycles it is only a short trip into town. Taxis and bus service are also freely available. And the benefit of being further out is that the hotel enjoys quite extensive grounds and is of course quieter without a noisy road outside which hotels closer to town have. The inland family room is very large with bunkbeds for the children which they enjoyed. And it has clearly been made over in the last few years. It’s fair to say that there are other five star hotels in the area that will be more luxurious, but at the same time those hotels required you to pay an awful lot more money for your stay. For what we paid, this was a good quality five star hotel that we thoroughly enjoyed staying at. Nice pool areas (One pool is called the executive pool and has a short slide for children.) We were not in an executive room but no one seemed to be bothered that we were able to use it which was nice. Telling children they can’t use a slide because we haven’t paid enough for a room is an unnecessary complication for a holiday 😁 The captains bar terrace was lovely with great views, and due to its three levels it was easy to get a seat and table where you could enjoy those views. Lovely extensive grounds which are well looked after, with plenty of sunbeds so you can lie and have a quiet time away from this slightly busier pool areas was a nice feature, and they lead down to a large beach which has lovely sand and plenty of sunbeds provided by the hotel. But by far the best part of this hotel was the staff. From reception to the baggage staff to the bar staff to the restaurant staff, all staff were incredibly friendly, helpful and welcoming. We felt very much at home and looked after in this hotel and enjoyed it very much. We’d very happily stay here again in the future.

Stayed in the Hotel from May 12-18, 2024 , working nearly all day in the hotel's business rooms and center for the 15th Cyprus Wine Competation. We had some unforeseen problems with the kitchen smells in those rooms, which should never appear because for wine tasting it is very bad. The technical support personnal was quick and helpful to find solutions and to avoid too long negative influence. We had lunch every day in the large restaurant, where breakfast is served as well. The waiters and waitresses are all very kind, gentle, friendly, supportive, and looked after us in a perfect way (especially I like to thank Petra (RO), Jacqueline (GB), Michael (CY), who have been very alert and helpful). The menu choice/ alternatives to eat is excellent at breakfast, lunch and dinner (1x in this week on Thursday in the better restaurant). The in-between-coffee-breaks with snacks in the business room area have been very well arranged, too. My room (#427) was always clean and therefore I have no complaints. Michael was serving us all 4 days with the wines for the competition and did a perfect, quiet job with high degree of attention - thanks for that! I can recommend this hotel to everybody and all employees are very well trained and helpful. Thank you very much!!