Valoraciones de Echarm Hotel (Xiamen Zhongshan Road Pedestrian Street)

Do not recommend this hotel. Booked ji xin room type and expected room not worse than photos and size and furniture as advertised in trip.com It's the first time I encounter staff kept telling me my room is a "special offer" room at check in process when I didn't ask anything about the room. She was very friendly and even offered to usher us to our room. When we exit lift at level 9, she led us to a hidden stairs behind the lift. So no wonder she has to led us because the "special offer" room was hidden. The wall and corridor looked different from the normal rows of rooms from lift level. When we went in the room, we realised it's very small but didn't immediately check trip.com photos and booking details. We put our bags and left quickly for dinner. When we returned I don't think the room matched what I booked here so I went to the counter and inform the same staff. At this moment, I understand why she kept using the words "special offer room" when I checked in. Advertised pictures of the room type showed several different designs but all have space for table and chair. The room given to me only has leg space around the double bed and a low cabinet (height of stool) near the door. Shower and toilet are in the same space which means toilet will be wet when u shower. This room is 902. At the counter, the staff said I should have rejected the room at first glance and she doesn't have other rooms which looked more like the advertised rooms because I rejected too late. Her colleague besides her said the hotel has many different rooms. She said my room is "special offer room" and they don't bother to look at my phone to see trip.com photos and listed space and furniture provided. I made the colleague look at trip.com room photos and tell me the type of room they belong to. To my horror, the staff sad those are Yi yue rooms and not yi xin. So I asked them if they are telling me that the hotel used yi yue room photos as advertisements to sell yi xin rooms. Then she became quiet and the girl suddenly has other room for me to change. Although the new room (also level 9) still didn't have the table and chair as per listed in trip.com booking details and photos but at least it is far more decent. Please be careful if you have already booked this hotel!

Great location, walking distance to the port and downtown. The room is small, with the good bathroom. The only disadvantage was no window in my room.

The staff is very friendly and helpful. The location is great, it’s close to a lot nice places. The rooms were pretty good for the price that we paid.

剛來到廈門就入住了這家酒店了，房間住的非常的舒服 出門也非常的方便 景點都離酒店非常的近，房間衞生乾淨，前台的小哥哥小姐姐服務都非常的到位 前台還有熱水供應 整體感覺非常不錯

設施：酒店設施設備都挺齊全的 衞生：衞生也挺乾淨的 環境：靠近鼓浪嶼碼頭，在中山路步行街的附近 服務：挺好的，有問題都幫忙解決，服務人性化

挺好的，首先前台的小姐姐服務非常不錯，有給我們生了個一米八的大床，三個人就足夠睡，地理位置也超級好，前後都是景點，位置非常方3便

挺滿意的，剛來前台的小姐姐幫我們規劃了路線，很完美。帶着小朋友出遊，位置非常方便，房間也挺乾淨，也挺舒服，下次還來玩

進店之後前台的小姐姐特別熱情，有耐心完全沒有排外的感覺，及時提醒鼓浪嶼景點登船時間，下船離那個碼頭最近。最暖心的現在廈門早晚天氣涼了，提醒我們帶外套，太好了。出行非常方便樓下可以隨時打車，公交車地鐵離的都很近，房間也挺乾淨的，值得推薦

酒店位於中山路步行街，吃飯逛街，購物出行去景點都非常的方便。前台的小姐姐有幫忙，我們下訂單，最開始來不太清楚，幫我們節省了很多時間，房間乾淨舒適，衞生有保障，下次出遊還在住這裏

環境很好 很乾凈 位置也很方便呢 離八市和中山路步行街特別的近 超級方便 前台小姐姐人也超級好 很熱情温柔！ 樓下就是沙茶麪 蟹黃湯包 廈門的美食味道都還挺不錯的 很推薦！

來廈門玩了好幾天，住這裏離各個景點都挺近挺方便，前台戴眼鏡的小美女，服務挺好，有什麼問題都幫着解決，特別温暖，推薦都來住這邊

酒店裝修簡潔大方，衞生打掃乾淨。前台的小姐姐服務很到位，酒店的工作人員，微笑式服務很親切，凌晨有急事需要打印很熱情地幫打了好多資料，太感謝T啦！下次來這附近還會選擇這家

不踩坑不踩坑住的非常舒服。最主要是床墊睡得非常舒服，用品齊全，就在中山步行街旁邊，海邊小吃街旁邊，出行非常方便樓下可以隨時打車，公交車地鐵離的都很近，會建議推薦沙灘鼓浪嶼行程。房間舒適寬敞。衞生乾淨。夜班男生服務態度好。值得推薦。下次還會來

來廈門玩了幾天入住這邊房間挺乾淨，也挺舒適的還幫小朋友拿了挖沙子工具，來我們先看了房間住了兩個房間房間都靠路邊，但是也挺安靜的前台的小姐姐服務也很熱情