Hotel Dell'Opera

Hotel muy bonito y elegante en el corazón de Venecia. Maravillosa ubicación, a la vuelta de la esquina del Teatro La Fenice y a poca distancia de muchas atracciones clave, incluida la plaza de San Marcos. Habitación limpia y personal muy amable. El desayuno buffet seguramente podría mejor****.

Comenzaré diciendo que leímos críticas en las que algunos se habían quejado de sus habitaciones principalmente por los techos bajos en los baños y la gerencia respondió a las críticas diciendo "si tan solo nos hubieran dicho, le habríamos ofrecido otra habitación". Teníamos tres habitaciones y la de mis hijas tenía un techo tan bajo sobre el baño que no podía ponerse de pie para duch****. Fuimos a la recepción para quejarnos, pero no nos ofrecieron una alternativa ni nos dieron ninguna explicación, sino que simplemente nos engañaron. Dicho esto, no arruinó la experiencia. El hotel en sí está en una excelente ubicación cerca de la plaza San Marco y de las principales atracciones. Es básico y un poco anticuado, pero está impecablemente limpio, aunque las habitaciones son un poco oscuras debido a los muebles de madera oscura. Algunas de las habitaciones tienen balcones pero con vistas limitadas y aunque dice que tienen minibar, no es así. Hay refrigeradores en las habitaciones con agua embotellada, pero un poco estropeada si se repone cada día. El nuestro no lo fue. El desayuno es muy básico: jamón procesado, queso, huevos duros, etc., en mi opinión, no vale 15 € y puedes conseguir mucho mejor en las cafeterías cercanas por mucho menos. No hay instalaciones para preparar té o café en las habitaciones, pero creo que puedes servirte una cerveza fuera de la sala de desayunos en el segundo piso, aunque no nos dijeron esto al momento del check in. En general, es un buen hotel en una excelente ubicación y el El personal fue amable y acogedor a pesar de no reconocer nuestro problema con una de las habitaciones. Por el precio que pagamos, buscaría en otro lado cuando regresemos a Venecia.

Just back to Ireland from fantastic stay in Dell Opera in Venice. This hotel is definitely better than the official 3* and located in very central area just 3 minutes (walking) to St Marks and 5 minutes to Rialto Bridge - also just beside all the designed branded shops - Gucci, Dior, LV, Prada etc. The reception staff were very friendly and helpful, providing maps and useful information for our visit. The staff at breakfast were also excellent and provided you with choice of breakfast requests. Breakfast was mostly continental with some cooked egg options but more than enough especially if looking to leave room for the many delicious Italian restaurants for lunch and dinner. The room we had in the hotel ( Room 106 ) was excellent - large with high ceilings and antique furniture and great views from 2 windows overlooking the canal and able to watch and listen to the gondoliers. The ability to travel from the airport via boat right to the hotel is a great advantage. Be careful with other hotels of 3* or 4* with thousands of reviews - many are bought so you need to spend time reading the actual reviews to see what hotels are good - very important if you have travelled from USA or a big distance to be sure of good hotel and good service - this applies to the restaurants as well. Dell Opera was a great recommendation from my travel agent and it did not disappoint in location, room quality and staff service so thank you for a great base to explore Venice and hope to be back again soon.

Loved this hotel. It’s right by the channel and can catch a gondola from right outside the hotel. It’s walkable distance to everywhere.. the restaurant under the hotel is open till late and has good food. Best croissants, hot chocolate at the bakery down the road .. rooms r big and clean 4 stars since the bathroom does not have a stand up shower and no shower curtains. Atleast we did not have time for a soaking tub experience in the 2 nights we spent here . Not sure if this is an issue with just the room we were in (103) or with all rooms. Other than that, absolutely loved this hotel and the staff.

Perfect hotel and room size. Amazing location and access to local shops. Our only complaint is that there was limited hot water for bathing during our trip.

The nicest people work here. The staff is so cheerful and helpful. I also like that there is an elevator. It is very conveniently located, and is practically right next to the Teatro la Fenice. It has a porto d'acqua, which means that, if the tides don't interfere, you can get a water taxi to pick you up or drop you off right at the front door.

1. The room that we booked was double plus but it did not have a shower head and it just had a bath tub under small roof where you can’t stand. we had to sit in the tub to take shower which was a really inconvenient experience 2. It was very difficult and expensive to reach the hotel as you need to take a water boat to reach which costs €9.5 per person per trip and secondly you have to climb few bridges with steep steps with your luggage. (both of this were not informed in advance).

Loved this hotel. The location was great. The staff were just wonderful .. all of them! Room was clean and spacious. Morning breakfast was very good. We would definitely come back! Thank you!

Property is in a great location. Very friendly, helpful and knowledgeable staff at reception. Rooms are a little dated but clean and comfortable.