Usuario invitado
18 de abril de 2024
A 5 star hotel that truly exceeded my expectations! Right from reception counter service, housekeeping and Cafe services, extremely professional and courteous service. Special thanks to Parvathy, who patiently handled my reservations via email. Reception service staff, Ashwin and ***eesha were very polite and courteous, able to handle all our requests. Prashobh was very kind and helpful in delivering toiletries promptly to our room. Room was very clean and well kept, toiletries were sufficiently well stocked. Bed sheets and pillows were all very clean and smelt fresh. Buffet breakfast was one of the best that my family and I have experienced, with the wide selection of food, with, the very obliging Cafe staff, esp, (***ager ***i, Jithin and Rejo, names of others I cannot recall), who were able to meet all our requests promptly. Met O Tamara staff at all levels and they all displayed professional and courteous behaviours, a real credit to the Hotel. One the last day, met Shinoj Joseph, the GM, a true professional who exemplified what the Hotel stands for. Overall, a great first time experience with the hotel and its staff. Hope to be back in the future, at an appropriate time. Thank you O by Tamara!
Traducir