Valoraciones de Radisson Blu Resort & Spa, Split

Respuesta del alojamiento: Dear Guest,Thank you very much for sharing your detailed feedback and for choosing to stay with us. We’re delighted to hear that you enjoyed your room, the comfort of the bed, and the variety at our breakfast. It’s also wonderful to know you appreciated our pool area and found the shuttle service convenient.We truly value your kind comments and your constructive notes regarding the beach club access — your observations help us to continually improve the guest experience.Kind Regards,The Radisson Blu Split Team We hope to have the pleasure of welcoming you back soon for another relaxing stay.

Respuesta del alojamiento: Dear Guest,Thank you for sharing your feedback. I am very sorry to hear about your experience with our reception team and the delay in receiving the additional bathrobes and towels. This is not the level of service we strive to provide, and please accept my sincere apologies for the inconvenience and for the behavior you described during delivery.We have addressed this matter with our team to ensure it does not happen again, as every guest — especially families — should feel fully cared for and welcomed from the first moment.Thank you once again for bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with a much improved experience.Kind Regards,The Radisson Blu Split Team

Respuesta del alojamiento: Estimado huésped, gracias por sus comentarios sobre su estancia en el Radisson Blu Resort & Spa, Split. Lamentamos mucho los problemas que experimentó durante su estancia y los comentaremos con el equipo de administración. Esperamos que nos dé otra oportunidad en el futuro. Si necesita ayuda, no dude en contactarnos. Atentamente, el equipo del Radisson Blu Resort & Spa, Split.

Respuesta del alojamiento: Dear Guest,Thank you very much for your kind review. We are delighted to hear that you enjoyed the beautiful sea view from your room and appreciated our convenient location.We hope to have the pleasure of welcoming you back to the Radisson Blu Resort & Spa, Split, in the near future.Kind Regards,The Radisson Blu Split Team

Respuesta del alojamiento: Estimada Natalia Pacienca, gracias por compartir sus observaciones con nosotros. Agradecemos sus comentarios y queremos atender sus inquietudes. Nos esforzamos por ser transparentes e informativos en nuestra comunicación con nuestros huéspedes y le pedimos disculpas si hubo alguna confusión con respecto a los servicios disponibles durante su estancia. Es comprensible que se haya sentido decepcionado por las opciones limitadas en esta época del año. Tenga en cuenta que el horario limitado de nuestra piscina al aire libre y del club de playa Mistral se comunica claramente en todas nuestras plataformas públicas y sitios de reserva. En cuanto a las normas vigentes en nuestras instalaciones operativas, como la piscina cubierta y el Door Bar, estas cumplen con las normas y estándares de seguridad. Por ejemplo, no se permite comer ni beber en la zona de la piscina cubierta para garantizar la seguridad de nuestros huéspedes y cumplir con la legislación vigente. Asimismo, el Door Bar funciona como comedor y se aplican ciertas normas para mantener un ambiente agradable para todos los huéspedes. Agradecemos su comprensión y esperamos darle la bienvenida nuevamente cuando todos nuestros servicios estén completamente operativos. Esperamos ofrecerle la experiencia completa de Radisson Blu durante la temporada de verano. Atentamente, Radisson Blu Resort and Spa, Split

Respuesta del alojamiento: Dear Guest,Thank you so much for your feedback. Our steam room was closed due to maintenance, but we do understand that this affected your stay and we apologize for the inconvenience caused. We hope to have another chance to welcome you to our hotel with our full operation open and ready for you to experience a relaxing stay you expected.Kind regards,Guest Relations Team

Respuesta del alojamiento: Dear Monixa,Thank you so much for your outstanding review and perfect scores!We are thrilled to hear that you enjoyed your stay. We truly appreciate your kind words and look forward to welcoming you back for another exceptional stay.Warm regards,Guest Relations Team

Respuesta del alojamiento: Dear guest, thank you for your feedback regarding your stay at Radisson Blu Resort & Spa, Split. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards, Radisson Blu Resort & Spa Team, Split

Respuesta del alojamiento: Dear Guest, Thank you so much for your feedback. Our outdoor pool was closed due to maintenance and unforeseen circumstances, but we do understand that this affected your stay and we apologize for the inconvenience caused. We hope to have another chance to welcome you to our hotel with our full operation open and ready for you to experience a relaxing stay you expected. Kind regards,Guest Relations Team

Respuesta del alojamiento: Dear Guest, Thank you so much for your feedback, we highly appreciate it and hope to welcome you again soon for another relaxing experience. Kind regards,Guest Relations Team

Respuesta del alojamiento: Dear Guest,Thank you so much for your outstanding review and perfect scores!We are thrilled to hear that you enjoyed both our surroundings and the service provided by our team. Your recommendation means a great deal to us, and we are especially pleased to know that you would choose to stay with us again on your next visit.We truly appreciate your kind words and look forward to welcoming you back for another exceptional stay.Warm regards,Guest Relations Team

Respuesta del alojamiento: Dear guest, thank you for your feedback regarding your stay at Radisson Blu Resort & Spa, Split. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance please do not hesitate to get in touch.Best regards, Radisson Blu Resort & Spa Team, Split

Respuesta del alojamiento: Dear Guest, thank you for taking the time to share a feedback regarding your recent stay with us. We genuinely appreciate both your positive comments and your valuable suggestions. Your feedback helps us identify areas for improvement and determine the direction we wish to take as a resort. If you have any more comments or concerns, please don't hesitate to contact us directly. Our team is always here to listen and assist you.Warm regards,Radisson Blu Resort and Spa Team, Split

Respuesta del alojamiento: Dear guest, thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We genuinely appreciate both your positive feedback and your valuable comments on various aspects of our hotel.Regarding the building site, we unfortunately have no control over external property developments, as these are managed by local authorities. However, we understand your disappointment and will work on enhancing our communication regarding such matters on our website and booking channels.We appreciate your understanding and patience regarding this issue.Please feel free to reach out directly if you would like to discuss your experience further. We value your insights as a professional in the hotel industry and remain committed to exceeding your expectations in the future.Warm regards, Radisson Blu Resort and Spa Team, Split