Hoteles con spa en Bogor City

«When i stayed at the hotel yesterday all seem fine. The room looked clean. But when I checked the locking system. It did not want to lock only the top part. I went to the lobby to let them know my dissatisfaction. They told me that all the rooms have this issue. I felt an bit of unease Afterwards i went to my room and contacted an trip.com travel agent. They also find it very weird why nobody was notfied about this issue. They contacted the hotel later and told me to wait but nobody came. An hour later I contacted an trip. Com travel agent again and told them i already waited an hour and felt neglected. So the travel agent contacted then again. Minutes later someone came by. He wanted to show me another room and sure the lock does not work properly anywhere. They apologised and since it was late i cant go to a other hotel. I talked to the travel agent again. On their advice they told me to put heavy objects in front and next to the door. So i put an chair and my bag in front of it. The travel agents where very helpful. I also ask them to warn future visitors about this issue as well. Also it is against the law Under the Consumer Protection Law (UU No. 8/1999), you’re entitled to use facilities that work properly and safely—“goods and/or services…must be fit for their intended use”. Government Regulation 67/1996 (Pasal 62 Ayat 2) makes the hotel operator legally responsible for your safety and security while on the premises. Even if “all locks” share the same flaw, the hotel must fix it or offer you an alternative that meets basic safety standards. I felt a bit safer when heaving the chair and my stuff in front of the door but i hope they will fix the issue as soon as possible for the safety of all hotel guest and inform the issue beforehand to hotelguest as well. Yours sincearly Leonrdo Sakidin»

«The hotel facilities are well kept.Fantastic 360º high floor views overlooking Bogor area. Many intetesting retaurants and eating houses are close by. Hotel staff are helpful and friendly. Shopping malls and China town are not too far. Enjoyed my 3 nights stay golfing trips.»

«It was our first time staying at this hotel and we were satisfied with our stay. The location is right opposite the Bogor Botanical Gardens. Around the hotel there are also many cafes and malls. Friendly staff and great hotel room. Thank you for giving us the hotel room that we wanted, a mountain view on a quiet floor. The food at the restaurant was also delicious, nothing failed to taste. There is a bicycle rental facility for traveling around the botanical garden and it's free. The only drawback is the narrow and limited car park. But this is compensated by the valet provided by the hotel. Thank you to all the hotel staff, from FO, restaurant, HK and security. We will definitely come back again.»

«La habitación espacieus. Llanto suficiente. El desayuno no es muy variedad. La ubicación en el centro de la ciudad cerca de la salida de fábrica y mini mercado. Algunas de las instalaciones parecen antiguas. El gimnasio es muy minimalista.»