Hoteles con spa en Shenzhen

Una estancia maravillosa. ¡Vale la pena visitarlo para comer y tomar un café! ¡Y además, el hotel cuenta con un spa!

I had a very pleasant stay at the hotel. The room was spacious and comfortable, and I really appreciated the room upgrade. The breakfast was delicious with a good variety of options. The shuttle bus service was also very convenient and made getting around much easier. Overall, I was very satisfied with my stay and would recommend this hotel.

El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, Freda de la sala también fue amable y agradable con su servicio y recomendaciones.

Pros - Both our rooms at level 10 were relatively close to each other facing the Wong Tee Plaza. It might be a way of the said front desk staff allocating these rooms to us to compensate for our unpleasant check in experience (see below). Spectacular views and we managed to spectate the night light show on Saturday without needing to go to the Civic Centre. - Facilities are great including 24-hour well equipped gym and sauna (best of all hotels in China we experienced so far). - Rooms are relatively new and fully equipped with necessities, has a dyson air dryer, Toto automatic toilet, automated curtains and a steamer to iron the clothes. - Breakfast had a lot of varieties to offer (personally loved the oden and sushi section), good service too. - Housekeeping was amazing. As I was leaving my room, Joy asked if we were interested in their laundry services and we declined as we do not have much laundry to do. After the first day of housekeeping, she noticed we did simple laundry (1-2 pieces of undergarment) and offered us a complimentary mini laundry detergent. We appreciate her thoughtfulness despite the fact that we initially declined her services. - Check out was relatively seamless, I believe it was the front office manager that managed our check out and explained the deposit refund procedures accordingly. - Concierge was decent too as they suggested we are better off getting a Didi to transfer our move to our next destination, and helped us load our bags to the Didi. Cons The only downside experience was check in. We requested if it would be possible to have interconnecting rooms (all good if not, at least as close to each other as possible within the same floor). We were advised that given interconnecting rooms are not available for the same type of rooms: 1.The staff provided an offer (upgrade to one of the bigger rooms that has interconnecting room with free 3 days hotel breakfast for 2 out of 4 pax). The quote/offer was outside of our budget hence we declined the offer and we just accept our original booking via Trip.com with no interconnecting rooms. 2.After we declined, the staff informed us that she miscalculated the price (from RMB 31k down to RMB 20k) for the same offer. This is very odd/confusing to us especially with the price difference due to miscalculation, and she was trying to push this offer to us again which we declined. At this point, whatever price quoted to us of this offer lost its credibility and we proceeded to stick to our original booking. 3.The staff said that she will notify us via WeChat (she added us on WeChat) once the room is ready. Understood at that time it was before check in time (i.e. before 3pm) hence we decided to grab lunch and come back after the check in time. It was past 3pm and we heard nothing from her upon returning to hotel and had to approach the front desk to ask for an update. The same staff managed to provide us key card for one of the rooms while the other room is still not ready (it was past 3:20pm at that time). She said that she will arrange one of her coworkers to deliver the keycards to us once that other room is ready. Around 3:50-4:20pm, we heard nothing (I walked past the other room and noted the housekeeping has finished cleaning up the room and left). I had to go to the front desk to request an update and eventually obtained the keycard. I am not sure if the above stems from the individual's motivation or if this is part of the hotel's standard procedure to aggressively upsell (even if we already said no) or if the front desk is pressured to meet monthly KPIs, but that left us an unpleasant check in experience and obviously did not represent the check in hospitality standards of the hotel itself. Aside from the check in, we loved everything hence we had to give 4 out of 5.

A magical, spa-like getaway. Beautiful hotel where everything is taken care of. The warm lights and beautiful room scent create a perfect, relaxing atmosphere. Exceptional service, delightful staff, and delicious food. We fell in love with this place and we will absolutely be back!

A stay to remember: The Mandarin Oriental, Shenzhen. Review of Mandarin Oriental, Shenzhen Reviewed yesterday There are hotels you visit, and then there are hotels that leave an imprint on your soul. The Mandarin Oriental, Shenzhen, belongs firmly and unequivocally in the latter category. From the moment I stepped into its soaring lobby, I knew this would be one of those stays that redefines what luxury hospitality means. Arrival and Reception First impressions matter, and the reception team at the Mandarin Oriental understands this with an almost intuitive grace. Jason Zhu greeted me with the kind of warmth that felt less like a rehearsed welcome and more like being received by an old friend who just happens to have impeccable professional instincts. His attention to detail was extraordinary — he had noted my preferences before I could voice them, and the check-in process was so seamless it barely registered as a process at all. Sicily and Marsh were equally outstanding, always present at just the right moments with a smile, a helpful suggestion, or a thoughtful gesture. Together, the three of them set a tone of effortless elegance that carried through every hour of my stay. In a city as fast-paced and forward-looking as Shenzhen, there is something deeply reassuring about a reception team that makes you feel as though time has slowed down just for you. The Club Skyline View Room If the lobby whispered luxury, the Club Skyline View Room declared it in full voice. Perched high above the glittering sprawl of Shenzhen, the room offered a panorama that genuinely stopped me in my tracks. Floor-to-ceiling windows framed the city's dazzling skyline — a forest of illuminated towers stretching toward the horizon, the lights of Futian and beyond shimmering like an earthbound constellation. I found myself drawn to the window repeatedly, at golden hour, at twilight, and again in the deep hours of the night, each time discovering a different mood and a different kind of beauty. The room itself was a masterclass in refined design. The palette was calm and sophisticated, with rich textures and thoughtful layering that felt contemporary yet timeless in the way the Mandarin Oriental has always done best. The bed was, simply put, superb — the kind of bed that makes you reconsider every mattress you have ever slept on and find them all wanting. Linens were crisp and impossibly soft. The bathroom was a sanctuary of marble and glass, generously appointed with the brand's signature amenities, and the soaking tub positioned near the window offered what might be one of the finest bathing experiences in southern China. Every detail, from the lighting controls to the turndown service to the quiet hum of climate perfection, spoke of a property that understands the difference between filling a room with expensive things and creating a genuine sense of place and comfort. The Mandarin Club Accessing the Mandarin Club elevated an already exceptional stay into something truly rarefied. The lounge itself is a beautifully curated space — serene, sophisticated, and blessed with those same sweeping skyline views that make this property so special. But what transforms the Club from a lovely room with good canapés into a genuinely memorable experience is its people. Chelsea Zhou is a revelation and deserves a special mention. Her hospitality instincts are pitch-perfect; she anticipated needs I hadn't yet articulated, and managed to be attentive without ever being intrusive — a balance that even the finest hotels in the world struggle to achieve. Priscilla Pang was equally impressive, radiating a genuine kindness and professionalism that made every interaction a pleasure. Whether it was the afternoon tea service, or the evening menu and cocktails, Chelsea and Priscilla ensured that every moment in the Club felt personal, polished, and quietly luxurious. I returned to the lounge far more often than I had planned, not just for the excellent food and drink,

Sinceramente, en esta estancia, sentí de cerca la esencia del servicio profesional de un hotel de lujo, y aprecio especialmente el desempeño del servicio de Kiki Wang del Departamento de Relaciones con los Huéspedes. Desde la eficiente coordinación de todo el proceso de check-in hasta la respuesta a las necesidades posteriores, su profesionalismo fue constante, demostrando una excelente atención al detalle y anticipación de las necesidades del cliente, lo que refleja la calidad de una profesional de servicio experimentada. El hardware del hotel cumple con los estándares de la marca, el control de calidad de las habitaciones es riguroso, el mantenimiento de las instalaciones es impecable y la colaboración entre los diferentes puestos de servicio es fluida. El servicio profesional de Kiki Wang hizo que mi viaje de negocios fuera más eficiente y cómodo, lo que resultó en una experiencia de estancia de alta calidad que se adapta a las necesidades de los huéspedes de lujo.

¿No estoy seguro si el servicio de mayordomo de St. Regis significa que una persona específica te contactará al hacer el check-in o antes, y se encargará de ti hasta el check-out, o si simplemente se refieren al servicio de atención al huésped que se marca desde el teléfono en la habitación como 'servicio de mayordomo'? Las áreas comunes merecen una visita, y también el bar de la azotea. La predominancia del ***** le da un toque 'old money' sin ser vulgar. Especialmente los cambios de luz y sombra desde el atardecer hasta la noche. Muchos hoteles nuevos ahora son predominantemente claros, lo que los hace parecer un poco 'frescos'. La habitación tiene algo de desgaste, y también está la alfombra de la que la gente se queja en línea (este problema no tiene solución a menos que se reemplace regularmente). La vista al Ping An Finance Center es en realidad normal, solo una pequeña columna, y la habitación es un poco más pequeña, dando la sensación de que ha sido separada de un trastero. Las habitaciones con vistas a Hong Kong son normales, y mirar al otro lado de una zanja de agua es una sensación muy curiosa (nunca he estado en Hong Kong). Pedí cambiar la orientación de la habitación y el hotel cooperó activamente. Había fruta de bienvenida. Los huéspedes normales no esperan mucho más. El gimnasio está relativamente bien equipado. El desayuno no es a la carta, la variedad de platos es aceptable, pero algunos productos son mediocres; los rollos de arroz estaban blandos y sin sabor. El helado es un punto a favor. Había cola para el desayuno, el único hotel en Shenzhen donde me ha pasado esto, ni siquiera en Año Nuevo me ocurrió en otros lugares. Lo más extraño fue que por la noche fui a las áreas comunes del lobby y al bar, y un miembro del personal me pidió la tarjeta de la habitación. Además, durante mi estancia, no vi a nadie más a quien le pidieran la tarjeta (excepto en el restaurante del desayuno), quizás mi apariencia no era la de alguien que pudiera alojarse en el St. Regis. Sin embargo, al hacer el check-out, cuando me estaban insistiendo en que les diera una calificación de cinco estrellas, su actitud fue completamente diferente.

Overall experience is satisfactory even though there is some issue happened where the front desk has made immediate compensation. The hotel is near the fairy wheel and outdoor shopping mall that is very connivence. Hotel executive complimentary is the best, where I can enjoy the most in the hotel with tea, wine and late check out. The suite they compensate is very spacious and nice. However, due to the construction site next to hotel, the standard room is comparatively noisy and there are multiple flying ants existed in the room, which annoyed me. Hotel should be more cautious while they are cleaning and balcony should not open to avoid insects fly in from construction sites.

El hotel se pone en contacto con los huéspedes con antelación para preguntar sobre sus preferencias y requisitos, y tanto el servicio como la decoración irradian una gran calidez. Disfruté del gimnasio en el tercer piso, que cuenta con muchas instalaciones. La piscina exterior es preciosa y desde la plataforma de observación junto a ella se pueden ver las vistas nocturnas y el espectáculo de drones del parque Window of the World al otro lado. Durante el Festival de Primavera, el ambiente festivo era palpable.