The hotel is in a great location with great customer service. It’s close to Pub Street and there are plenty of places to eat at a long the way. It’s probably my favorite part of my stay. It’s close to the bustling scene but away enough to have a peaceful atmosphere. Upon arrival at the hotel, a staff welcomed us at the main entrance with complimentary kiwi drink and cold towels. It’s amazing as it was so hot outside. It was about an hour and a half from the airport to the hotel via tuktuk. There was no elevator at the hotel so consider that when you book. I booked the deluxe pool access but we were put in the deluxe pool view because they rented out the one I booked. I was pretty annoyed because we got 4 heavy suitcases. We had to move to our room the next day when the original room I booked was ready. It was about noon, so we wasted that time with organizing our stuff. Siem Reap gets really really hot. You need to start your day early and find a cool place around noon and go out again at 4 when it’s not too hot. They have a night culture for good reasons. To have breakfast at the hotel, make sure to go early as the staff members at the restaurant are not the most diligent when it comes yo replenishing the food containers. We had breakfast at about 9 on our first day and we were greeted by leftovers and zero meat. We were the only ones eating at that time. Everyone wakes up early to start their days. So, when you have breakfast at 7 too, you may also run out of meat, but not bread and noodles. We stayed for 5 nights. The hotel gave us complimentary cocktails and 30 minutes foot massage btw. My other favorites from this hotel. Overall, I have no regrets staying at this hotel and it will be a place to comeback to when I visit again.
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