Michele
17 de enero de 2024
The front desk was an amazing help fixing my reservation that I messed up. The front lobby was nice and clean as were the elevators and hallways. The Room was not to say dirty dirty, just dusty. But the bed and furniture were so out dated and beat up. We had to even use 1 wall plug on side wall next to bed because there are not even outlets on side of beds night stands or lamps . The TV dresser and the desk were not even on the wall, pulled out and a little side ways. All scratched up and beat up. The prettiest part of this hotel is the bathroom. Only down fall was the nice walk in shower had hardly any water presser to be such a big and nice shower head. I was not expecting the Ritz or anything, just thought maybe Ballys would have done a good face lift for this property. I will still be back due to the fantastic team of ladies who helped me check in and out and hope it was just a bad out dated room.
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