Building 1A, Jianfa Yuefu Square, intersection of Guangming Avenue and Guanguang Road Guangming District, SHENZHEN, Guangming District, Shenzhen, Guangdong, ChinaVer datos del hotel
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Valoraciones de usuarios
4.8/5
Excelente
1131 valoración
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Valoraciones reales
Ubicación4.8
Instalaciones4.8
Servicio4.7
Limpieza4.8
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Todos los comentarios(1131)
Valoraciones positivas(1120)
Valoraciones con fotos/vídeo(272)
Personal de recepción amable(159)
Conveniente para ir de compras(116)
Habitaciones grandes(96)
Desayuno estupendo(81)
Cerca del metro(55)
Instalaciones para niños(16)
Buffet fantástico(16)
Buenas vistas(10)
Valoraciones negativas(11)
凡悦
Habitación familiar en casa del árbol del bar de oxígeno
Fecha de estancia: sep 2024
Familias
1 valoración
5.0/5
Excepcional
Fecha de publicación: 13 nov 2024
It was a really great experience to stay in this hotel . the room is the best. My kids love it, so love . we would love to stay in the hotel again through the trip .com
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Respuesta del alojamiento: Dear guest: Hello, thank you for your full review and recognition of the hotel room, we are very honored, we will always carefully find the opportunity to provide you with service, to provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! Looking forward to staying at Grand Mercure Shenzhen Guangming again!
Raycm
Habitación superior (2 camas)
Fecha de estancia: nov 2024
Familias
18 valoración
4.7/5
Fantástico
Fecha de publicación: 1 ene 2025
Great room and very hi tech and clean. Staff service is pretty professional and food quality standard is good. Location is convenient to both mtr and high speed train.
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Respuesta del alojamiento: Dear guest: Hello! Thank you for choosing the Grand Hyatt Shenzhen, and we sincerely appreciate your love and recognition of us. Remembering the wonderful time you had here moved us deeply, and it is our duty to provide guests with a wonderful stay experience. We are honored to receive your praise and recognition, and we are more motivated to continue moving forward. We hope to have more opportunities to serve you! Looking forward to your visit again.
Usuario invitado
Guest King-size Bed Room
Fecha de estancia: nov 2024
Parejas
3 valoración
5.0/5
Excepcional
Fecha de publicación: 18 dic 2024
Room was big, clean and nicely decorated. The front desk staff was friendly. Hotel location is next to shopping malls, library and arts center. The famous Hongqiao Park is only 20 min walk away.
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Respuesta del alojamiento: Dear Guest, Thank you for choosing Grand Mercure Shenzhen Guangming as your temporary home. We know that every stay is a close encounter with the guests. Therefore, we carefully decorate the rooms, carefully select the food, and provide warm and thoughtful service, so that you can feel our sincerity and care. At the same time, we also pay attention to the privacy and security of our guests and provide safe and reliable accommodation. I look forward to seeing you again, and I hope our service will make your trip more comfortable and comfortable!
Jonas Nils Henrik
Habitación superior (2 camas)
Fecha de estancia: nov 2024
Personas en viajes de negocios
2 valoración
5.0/5
Excepcional
Fecha de publicación: 5 dic 2024
Great rooms for the price and located to mall with several coffee shops and restaurants. Can recommend it for business travel in the GuangMing area.
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Respuesta del alojamiento: Dear Guest, Thank you for choosing Grand Mercure Shenzhen Guangming as your temporary home. We know that every stay is a close encounter with the guests. Therefore, we carefully decorate the rooms, carefully select the food, and provide warm and thoughtful service, so that you can feel our sincerity and care. At the same time, we also pay attention to the privacy and security of our guests and provide safe and reliable accommodation. I look forward to seeing you again, and I hope our service will make your trip more comfortable and comfortable!
Dincer
Habitación familiar en casa del árbol del bar de oxígeno
Fecha de estancia: oct 2024
Familias
8 valoración
5.0/5
Excepcional
Fecha de publicación: 2 dic 2024
We recently stayed at this hotel during our visit to Guangming Fun Farm for our daughter’s Spartan Kids Race, and we were thoroughly impressed. I chose the hotel based on its proximity to the race area and positive guest reviews, but it exceeded all our expectations.
We stayed in the Family Tree House Room, which is an excellent choice for families with children. The room was incredibly spacious, with a thoughtfully designed layout that included a creative and fun combination of an adult bed, a child’s bed/cage/slide, an air purifier, and even a Japanese-style electronic toilet seat. Our daughter couldn’t stop saying it was the “best room ever!”
The front desk staff were outstanding—very kind, attentive, and helpful. Their warm hospitality added to the positive experience.
Another great feature is the hotel’s convenient location, with two large malls nearby offering plenty of activities for kids, as well as a variety of restaurants, shops, and cafes.
Overall, a fantastic stay, and we would love to return in the future. Highly recommended for families looking for comfort and convenience!
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Respuesta del alojamiento: Dear Guest, Thank you for choosing Grand Mercure Hotel Shenzhen Guangming as your temporary home. We know that every stay is a close encounter with the guests. Therefore, we carefully decorate the rooms, carefully select the food, and provide warm and thoughtful service, so that you can feel our sincerity and care. At the same time, we also pay attention to the privacy and security of our guests and provide safe and reliable accommodation. I look forward to seeing you again, and I hope our service will make your trip more comfortable and comfortable!
Anthony Robert
Guest King-size Bed Room
Fecha de estancia: sep 2024
Parejas
1 valoración
5.0/5
Excepcional
Fecha de publicación: 28 oct 2024
We stayed here for one night while seeing a show at the Guangming Arts and Culture Centre.
The location is perfect right next to the Fenghuang Town metro stop on line 6. It is also on top of the Wanda Plaza shopping mall and across from the Mira Land Mall, both huge malls. The Arts & Culture centre is an easy 10 minute walk.
We stayed in a Guest King Room which was huge. All new high quality fittings. Comfortable bed.
Breakfast was extensive and good quality although mainly Chinese selections as you might expect.
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Respuesta del alojamiento: Dear Valued Guests, thanks for chose to stay at Grand Mercure Shenzhen Guangming Hotel ,We glad you're satisfied with our service. Thank you for sharing your stay with us. We sincerely welcome you to join us again in the near future!
Usuario invitado
Habitación superior (2 camas)
Fecha de estancia: ago 2024
Personas en viajes de negocios
3 valoración
4.2/5
Muy bueno
Fecha de publicación: 30 sep 2024
Everything is nice in this place except the train station ….. the trains make a lot of noise during the night and difficult to sleep
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Respuesta del alojamiento: Dear Valued Guests, thanks for chose to stay at Grand Mercure Shenzhen Guangming Hotel ,We glad you're satisfied with our service. Thank you for sharing your stay with us. We sincerely welcome you to join us again in the near future!
Lee YH65
Habitación superior (2 camas)
Fecha de estancia: ago 2024
Parejas
15 valoración
5.0/5
Excepcional
Fecha de publicación: 19 sep 2024
Had a fabulous stay. Highly recommend!
Loved the well organized new township location next to Feng Huang Station (Line 6), the new and clean facilities, minimalist decor, responsiveness of staff. The breakfast has many Chinese dishes which we liked a lot. We also enjoyed the local food restaurants at Wanda Mall next to the Hotel. The two big modern malls nearby are great for shopping and dining. It is also near Shenzhen North High Speed Rail Station which is convenient for our onward travel to Guilin.
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Respuesta del alojamiento: Dear Valued Guests, thanks for chose to stay at Grand Mercure Shenzhen Guangming Hotel ,We glad you're satisfied with our service. Thank you for sharing your stay with us. We sincerely welcome you to join us again in the near future!
Usuario invitado
Habitación superior (2 camas)
Fecha de estancia: jul 2024
Parejas
24 valoración
4.5/5
Fabuloso
Fecha de publicación: 11 ago 2024
Great hotel in a really conveniennt location.The pool and gym are shared with non hotel members but that's okay. It was big and spacious, very confortable beds. Okay breakdfast
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Respuesta del alojamiento: Hello dear guests! Thank you for choosing to stay at Grand Mercure Shenzhen! We are very honored to receive your recognition of the hotel, but we are also sorry that we have not been able to give you a perfect score for your stay, and we will continue to improve to meet your expectations. Your satisfaction will be the driving force for our continuous progress, and we will continue to maintain our enthusiasm and strive to make every guest feel at home! You are very welcome to choose our hotel next time and sincerely look forward to your visit again.
Usuario invitado
Habitación superior con cama grande
Fecha de estancia: abr 2024
Personas en viajes de negocios
1 valoración
4.5/5
Fabuloso
Fecha de publicación: 25 may 2024
Convinient location, great facilities, bed is clean and comfortable, good sleep. Only downside is the cleaning, floor only cleaned once couple of days, alot dust, breakfast lacks of change, food quality is not up to 5 star hotel.
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Respuesta del alojamiento: Hello dear guests! Thank you for choosing to stay at Grand Mercure Shenzhen! It is a great honor to receive your recognition of the hotel, but also regret that because of the problem of sanitation and cleaning, can not bring you a full score of the stay experience, during your stay, if you have any questions, you can call the front desk at any time to feedback, the front desk will solve it for you as soon as possible. Your satisfaction will be the driving force for our progress, and we will continue to improve and perfect, hoping to achieve your full expectations. We look forward to welcoming you to our hotel next time, and we hope you will have the opportunity to see us change, and we sincerely look forward to welcoming you again.
Usuario invitado
Habitación familiar en casa del árbol del bar de oxígeno
Fecha de estancia: jun 2024
Familias
10 valoración
4.7/5
Fantástico
Fecha de publicación: 12 ago 2024
Very nice hotel with new amenities. Right next to the shopping mall.
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Respuesta del alojamiento: Hello dear guests! Thank you for choosing to stay at Grand Mercure Shenzhen! We are very honored to receive your recognition of the hotel, but we are also sorry that we have not been able to give you a perfect score for your stay, and we will continue to improve to meet your expectations. Your satisfaction will be the driving force for our continuous progress, and we will continue to maintain our enthusiasm and strive to make every guest feel at home! You are very welcome to choose our hotel next time and sincerely look forward to your visit again.
Supachai Rungsitiyagorn
Habitación superior (2 camas)
Fecha de estancia: nov 2024
Familias
3 valoración
4.5/5
Fabuloso
Fecha de publicación: 6 dic 2024
Very very good facilities and service
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Respuesta del alojamiento: Dear Guest: Thank you for staying at the hotel and sharing your experience. We are glad that every link of the hotel has been recognized by you. We can feel the happiness of this trip through your meticulous description. Looking forward to serving you next time, to provide you with better service.
Usuario invitado
Guest King-size Bed Room
Fecha de estancia: ene 2024
Personas en viajes de negocios
3 valoración
3.0/5
Fecha de publicación: 28 abr 2024
Room was spacious, but cleanliness await to be improved. Check in at night and there’s a mall beside.
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Respuesta del alojamiento: Dear guests, hello! Thank you for choosing to stay at the Grand Mercure Shenzhen! It is a great honor to have received your recognition of the hotel, but unfortunately, we were unable to receive your full score review. We will continue to improve and hope to meet your expectations of full score. Your satisfaction will be the driving force for our continuous progress. We will continue to maintain enthusiasm and strive to make every guest feel at home! We warmly welcome you to continue choosing our hotel next time and sincerely look forward to your visit again.
Thetravelpotato
Habitación superior (2 camas)
Fecha de estancia: jul 2024
Personas en viajes de negocios
7 valoración
4.0/5
Muy bueno
Fecha de publicación: 24 oct 2024
Place is clean, very nice. Can go, pls go, go more
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Respuesta del alojamiento: Hello dear guests! Thank you for choosing to stay at Grand Mercure Shenzhen! We are very honored to receive your recognition of the hotel, but we are also sorry that we have not been able to give you a perfect score for your stay, and we will continue to improve to meet your expectations. Your satisfaction will be the driving force for our continuous progress, and we will continue to maintain our enthusiasm and strive to make every guest feel at home! You are very welcome to choose our hotel next time, and sincerely look forward to your visit again!
Usuario anónimo
Guest King-size Bed Room
Fecha de estancia: ene 2024
Familias
1 valoración
4.5/5
Fabuloso
Fecha de publicación: 15 feb 2024
If more restaurants opens, it would be better.
The lady called Nancy Wong duty @front desk is very nice & professional.
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Respuesta del alojamiento: 尊敬的賓客:您好,感謝您選擇深圳光明美爵酒店! 由於春節期間,附近部分商鋪不營業的問題,沒有給您帶來滿分的入住體驗,實在非常抱歉! 同時,也非常榮幸您的春節之旅選擇入住我們美爵酒店,酒店全體員工祝您新春愉快,萬事順遂! 我們會繼續努力,給您提供更滿意、更舒適的休息環境!您的滿分入住體驗將是我們繼續進步的動力和追求,也期待您的再次光臨。