Hoteles Indigo en Shanghái

Me alojé en el Hotel Indigo Shanghai on the Bund durante las vacaciones del Primero de Mayo y la experiencia general fue bastante buena. El hotel está ubicado a orillas del río Huangpu, con vistas agradables, y el transporte es razonablemente conveniente. Caminar por la orilla del río por la noche es muy agradable, con un hermoso paisaje nocturno. Las instalaciones son un poco antiguas, pero el servicio es cálido. Quiero destacar especialmente la recepción, el servicio fue excelente. Tuve una buena estancia, por lo que le doy una reseña positiva.

El servicio del personal de recepción del hotel fue realmente impecable. Todos los empleados tenían una sonrisa en la cara y eran amables y naturales. El check-in fue eficiente y la información se explicó de forma clara y concisa. En particular, Alice y Fanny hicieron todo lo posible por satisfacer las peticiones de los huéspedes, con paciencia y responsabilidad. No solo eran competentes en su trabajo, sino que también prestaban mucha atención a los detalles, avisando proactivamente de las precauciones y preocupándose por mi experiencia. A pesar de estar ocupados, mantuvieron una actitud excelente y me conmovieron con su servicio sincero. Aquí se siente de verdad que uno es valorado y cuidado. Un servicio así merece la máxima puntuación.

I have never written a review before but we had such an amazing stay at Hotel indigo i had to review it. The hotel itself was absolutely stunning, everything was so clean and luxurious. The location is perfect, right infront of dishui lake, you are able to watch the fireworks from the hotel balcony. The breakfast was delicious and had a diverse selection to choose from. Our first room was beautiful and had stunning views of the city but we we kindly upgraded to a lake veiw room which was even more beautiful. We were also offered complimentary breakfast. The staff at the hotel were helpful and super friendly even helping up to rent bikes throughout the day and night. I would like to specifically thank Claire one of the on duty managers who was so kind and very helpful with renting bikes, Angus who also rented us bikes and was so helpful with anything we needed and was always available for us to contact, his english was very good, this made communication very easy. And Carter who really went out of his way to help and make us feel welcomed. Overall we thoroughly enjoyed our stay and I would definitely stay here again. I highly recommend this hotel to anyone looking to stay in the area.