WelcomHeritage Mount Valley Resort Ranthambore

I stayed in hotel Mount Valley with my family in the first week of January. It is a good property. The check in progress was not up to mark. Out of the two deluxe rooms booked one was room was given to us @ 2 pm instead of 12 pm. We made booking 3 months in advance and asked to book room on the third floor for better view but still they provided us rooms on ground floor which was not expected from them. Size of the rooms is good. Restaurant is very good food served is also very good. I would also like to appreciate the restaurant manager Mr. Kapil Pandey. He personally comes to every table to ask if anything else is needed. They hv carrom board and chess for recreation but some more game items needs to be added. Housekeeping service is very slow which needs improvement. Overall it is a good property.

This is one of the finest place in Ranthambore where in you can enjoy the hospitality as well as the surroundings. Rooms are good and spacious and hospitality is very good. Staff is very helpful and keep everything ready. Here you go only for F&B also. Food is very delicious as well a good quantity is served. And on top of cherry is their manager Mr. Kapil Pandey. This guy is amazing and i think other people should learn from him on how to talk with customer and how to build and maintain a relation. Always comes with a attitude to solve the problem and works very fast. He takes suggestion very positively and correct the situation very gracefully. Hats off to you ***. Overall very nice experience at this place.

Wonderful hotel, the staff were amazing they couldn’t do enough for you. Mr KapulPandey the f&b manager and Mr Staff Mancey Ashok in particular were outstanding. But my thanks to everyone in the hotel for an extremely pleasant and enjoyable stay.

Me and my husband Mayank, Would like to start writing with thank you note for the staff. Any property runs with the name and service they get so I start with thanking Mr CP Singh Ji the front office manager, he was very jovial and met nicely everyday during our stay, second shout out for the restaurant manager Mr Kapil pandey and team, always greeted with full welcome and provided a great experience. Property is small but nicely maintained. Room sizes are perfect for couple. Bathroom and linens are also neat and clean. Beds - very uncomfortable due to which I couldn’t sleep properly as they sunk so deep and one has to pull themselves to get out from it. Although my husband did not feel that and he slept tight. Jungle Safari - we booked through the property only but at last they told us that the same got cancelled and this was a big disappointment because anyone who travels is only for jungle safari to Ranthambore. Nevertheless we went to Ranthambore fort which is 40 min away as suggested by Mr CP singh and front desk team. The fort was nice experience although. Just because the hospitality this property is running so beautifully I must say. We will once again visit to see the jungle safari. They have a small nice souvenir shop at the reception which is also a USP for shoppers. For a price we paid to book is felt bit expensive but rest is well described above. Thanks

What the property lacks in opulence it more than makes up in their service. They welcome you and ensure you feel at ease and cared throughout. Had a pleasant stay with my family here! And would recommend it to everyone! From the reception to the staff, everyone is kind and caring!

Our experience here was very good. Kapil Pandey and Manraj from F&B billing operator were very helpful. The food was very authentic . The rooms were very nice as well . On an whole It was a very memorable experience and would definitely recommend others to try this hotel .