Escape-Cabins

We booked 10 nights as the photographs and reviews (AirBNB) looked good, the photographs are clearly from years ago, the whole place appeared neglected, see my photos. We booked the Zen Cabin but were shown to it and told the AC wasn’t working so would be in another cabin for a couple of days until the AC was sorted, not in itself a big deal but meant not fully unpacking as we would be moving again. Having dropped our bags we went out for dinner, by the time we returned it was dark, the 130m unpaved track to the cabins was pitch black, no lighting at all, we actually missed the turn toward the cabins and walked further up the track before realising and coming back, we felt this was dangerous. Having got back to our temporary cabin and looking around we realised it wasn’t very clean. The dangerous track, unkempt gardens and unclean accommodation made up our minds, we weren’t staying, we looked online and found a nearby hotel that had accommodation, checked it out and moved there next day.

Visited in 2018 and this was a paradise. It’s now run down and nothing like it’s former self. The beautiful reception area where you could sit and chat to Yuko and her partner has gone - replaced with mops, buckets and spare toilet roll boxes. The online photos in no way represent it’s current state. Such a shame that it hasn’t been kept up to scratch by the new owner as there was literally no where else like it on the island. I even had to query we were in the right place on arrival such is the difference. I have to take into account that Covid would have affected this island enormously but even so the grubbiness is no excuse for it’s current state. If there weren’t so many of us renting these cabins we would have asked to move

This is such a lovely part of the island and we were delighted when we arrived to find the cabin so clean and comfortable. We stayed in the 4-person one with the mezzanine. Everything was working well and the little seating area at the back was private and quiet. It was great. I assumed that someone would come to clean daily - like in most Thai places, you can’t flush loo paper and it was an open bin. And four people using one bathroom means it gets grubby fairly quickly.. but no one came. On day 3 I asked for cleaning but all that happened was the bins emptying and a few fresh hand towels. The loo and the sink were getting really gross by this point. I’d have been happy to do it myself but there were no cleaning brushes, cloths, bleach etc. Its such a shame because it’s a really nice place. I couldn’t wait to leave by day 5. It felt like we were living in a student squat at this point and I felt a bit queasy just being in there.

We chose this destination based on its positive reviews, but we were forced to find alternative accommodation as it did not match the description and the staff were unhelpful and uncommunicative. The property was unclean when we arrived (the toilet was disgusting, the shower barely worked as it needed descaling and we found a previous guest’s earplug and sunglasses by the side of the bed - see photos), and despite being cleaned whilst we were there, there were still ants everywhere - all over the kitchen, crockery and baby’s bottles and toys. The air conditioning in the mezzanine wasn’t able to keep the room cool, so it reached 35° in the daytime and meant we were unable to leave the baby in there to nap. This left us having to drive him around the car with the AC on every day for his naps. Despite confirming multiple times in advance, the property didn’t have a cot when we arrived so we had no where to put the baby. Someone went out and bought one for us, but said the Thai cots are ‘unsafe’ and indeed our son did get his arms stuck through the bars of this metal swing cot, so we had to improvise and wrap it in blankets we bought. They didn’t provide any bedding for the cot. We also chose this property as it had a TV (for the evenings when the baby was asleep) - but the weak wifi didn’t reach it and it didn’t work. So we ended up having to reconfigure the room and move the furniture around so it could pick up the signal elsewhere. Ultimately, the staff were incredibly slow to respond to our requests for help, and after 8 days here and no solution to the AC and uncleanliness, we had no choice but to cut our stay here short and find last minute alternative accommodation - leaving us substantially out of pocket. Some of these issues would have been excusable if they reflected a budget price, but for what we paid we expected much, much better. I do not recommend staying here.

Nous avons quitter ce logement pour un autre. Le logement ne correspond pas aux photos il est vétustes et sale. Nous n'avons pas de couette pour dormir comme sur les photos, pas les coussins comme sur les photos, les toilettes sont sales, le rideau pour ne pas avoir la lumière est trop petit par rapport à la fenêtre. La chasse d'eau des toilettes ne fonctionne pas, le lavabo est sale, les portes ne fonctionne pas, la douche ne chauffe pratiquement pas.

我在這裏住了12天，這個地方很漂亮，工作人員訓練有素，他們總是把這個地方整理得很好。有一個游泳池，24小時也始終保持乾淨。位置很棒，5分鐘步行到海灘，周圍有很多餐館和雜貨店。工作人員總是幫助我們定汽車和摩託車安排每一天，安排我們在島上的行程。給我們很多熱情的建議。

我在這裏住了12天，這個地方很漂亮，工作人員訓練有素，他們總是把這個地方整理得很好。有一個遊泳池，24小時也始終保持乾淨。位置很棒，5分鐘步行到海灘，周圍有很多餐館和雜貨店。工作人員總是幫助我們定汽車和摩托車安排每一天，安排我們在島上的行程。給我們很多熱情的建議。