Rome Armony Suites

Nos alojamos allí un par de días en abril pasado después de leer las críticas muy positivas de Trip Adviser. "Rome Armony Suites" está muy bien ubicado, limpio y con una cama cómoda. Desafortunadamente, el baño es bastante estrecho y húmedo. Luca, el propietario, parece dedicar gran parte de su tiempo a intentar convencer a los huéspedes de que proporcionar una calificación de Trip Adviser inferior a 5 sería injusto y muy perjudicial para su negocio. Descubrimos que Luca no estaba actualizado en su conocimiento de las atracciones turísticas de Roma y era un poco difícil de tratar. Por supuesto, esto es lo opuesto a la impresión que obtuvimos de las reseñas de Trip Adviser. Sin embargo, pensándolo bien, la gran mayoría de los huéspedes de Rome Armony no proporcionan reseñas.

Our friends and I stayed in Rome Armony Suites from April 25-28th. We absolutely loved our stay here as well as the host Lucas. He is kind and knowledgeable with great communication as he gives you his cell number for anything you may need. His recommendations were spot on. Your room is clean with some very nice amenities included. My reasoning for the 4 star review is a problem that occured while we were there. The boiler/hot water tank was not working properly. Lucas was definitely on top of getting someone in to work on it. However, one morning we had no water as it was being worked on, then later only had cold water. The following morning again only cold water. Paying for cold shower was not in my plans nor enjoyable. Lucas apologized for the inconvenience but I definitely felt we should have been compensated in some way. Perhaps the drive to the airport....but definitely something. Lucas has high standards on customer service as I do being in the travel business. I would have had to do something for my customers to make up for this. Would I stay here again and recommend to stay here, absolutely! I just would have handled this a little differently.

Great place to stay for visiting Rome. Nice and clean room, fresh water bottles everyday, coffee and tea. Close to Vatican, bus stops, shopping street, restaurants. Very hospitable owner - arranged transportation from airport, gave advices on places to visit. We would definitely recommend staying here.

A great value for money find. Centrally located for sights and great eating places. Luca the owner made some great recommendations which added to our lovely stay on our first visit to Rome. He obviously has vast experience of the city. Highly recommended and we will return.

Lovely welcome from Luca & his wife, room/bathroom and entrance way to rooms very clean. Room was perfect for what we were seeking. Location was perfect for metro, bus from airport and just generally getting around. Could not fault at all....and again great hosts thank you both.

Luca is just the perfect host. This was our 6th stay here (I think). We would never dream of looking elsewhere when we're in Rome. Lovely rooms, very comfy beds, great shower, but it is the owner that really makes your stay in Rome something special. Grazie mille Luca for your all kindness and hospitality. We'll be back! A, R & F

Andrea and Luca were extremely welcoming and helpful throughout our stay! I would highly recommend this beautiful central location and will definitely be returning!