56/80 Moo.4 Soi Suksan 2 Viset Road, Rawai, Muang, Mueang Phuket, Phuket Province, 83130, ThailandVer datos del hotel
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1 noche
Valoraciones de usuarios
4.6/5
Fabuloso
198 valoración
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Valoraciones reales
Ubicación4.4
Instalaciones4.7
Servicio4.5
Limpieza4.7
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Todos los comentarios(198)
Valoraciones positivas(192)
Valoraciones con fotos/vídeo(88)
Piscina estupenda(35)
Comida buenísima(23)
Ambiente con clase(20)
Buena relación calidad-precio(16)
Tranquilo y confortable(14)
Piscina limpia(7)
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Ofrece servicio de recogida/transporte(6)
Valoraciones negativas(6)
Lidiia
Suite Junior con vistas al jardín
Fecha de estancia: may 2024
Familias
5 valoración
4.7/5
Fantástico
Fecha de publicación: 31 may 2024
El personal es muy amable y servicial. El hotel está un poco lejos de la playa pero tiene más de 2 piscinas muy bonitas y limpias. El gimnasio y las clases grupales son increíbles.
Tienen bar y restaurante en la azotea muy ratones con comida sana y deliciosa.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Estimada Sra. Lidiia, ¡Gracias por su maravillosa reseña! Estamos encantados de saber que encontró a nuestro personal amable y servicial. Es fantástico que hayas disfrutado de nuestras piscinas limpias, nuestro increíble gimnasio y nuestras clases grupales. Nos alegra que haya apreciado el bar y restaurante de la azotea CHICA con su comida deliciosa y saludable. Aunque nuestra ubicación es independiente y se centra en un área privada, nos complace saber que nuestras comodidades hicieron que su estadía fuera placentera. Esperamos darle la bienvenida nuevamente para otra experiencia fantástica. Saludos cordiales Equipo STAY
Shiyiyiyiyi
Suite de 2 dormitorios
Fecha de estancia: jul 2024
Familias
4 valoración
2.6/5
Fecha de publicación: 7 jul 2024
El nivel de las habitaciones es el de un hotel exprés. El servicio no es tan bueno como ninguno.
El hotel cuesta más de 2000 por noche, la ubicación es mala, el servicio es malo y los alrededores están desolados.
1. La mayoría de las habitaciones están muy lejos de la entrada, por lo que resulta doloroso caminar.
2. Muy inhumano. Estaba enferma, tenía vómitos y diarrea y no podía caminar. La habitación estaba muy lejos y tuve que pasar por varios restaurantes, piscinas, casas, gimnasios, spas, etc. antes de poder regresar, así que tomé. Tomé un taxi de regreso al hotel y le pregunté si podía dejarlo y bajar las escaleras. El guardia de seguridad en la entrada de la calle le dijo al taxista que se diera la vuelta y se fuera sin ninguna explicación. Se fue sin ningún diálogo y me ignoró. Fui a la recepción y le expliqué si me podían acomodar si no me sentía bien. La recepción dijo que su política no permitía la entrada de taxis, entonces, ¿podría usar el autobús que usan para entregar el equipaje? La política del hotel no lo permitía.
También se debe a que cuando estás enfermo tienes que pedir comida para llevar y comer algo ligero, y las comidas del hotel son difíciles de digerir. Tenía vómitos y diarrea y no podía caminar mucho. Les pregunté si me lo podían enviar a la habitación y me dijeron que no. Ni siquiera me pidieron perdón. Preguntaron con una voz agradable y me dijeron muchas gracias. . Ellos dijeron no. No hay nada más que decir. Incluso no se permite comida para llevar en la recepción, pero sí en lugares más remotos. Esto también es política. Tuve hambre toda la noche. Entiendo no poder enviarlo, pero cuando el huésped es muy educado y está enfermo y está enfermo, ¿tú, como camarero, tienes que dar explicaciones y pedir perdón? Es sólo un frío rechazo.
Originalmente lo reservamos para tres días, pero debido a la mala actitud, era demasiado inconveniente. Estaba cansado de caminar y no podía conseguir comida para llevar en el restaurante. Los alrededores estaban desolados y estaba. Estaba oscuro por la noche. Estaba muy lejos para ir a cualquier parte. No quería pasar hambre y sentirme enojado. Así que quería salir un día antes. Todavía dijeron que la política del hotel no lo permitía y la coordinación de Ctrip fue rechazada muchas veces.
3. Se puede decir que el servicio no es lo suficientemente bueno. Son estrictos con los clientes y siempre hablan de sus políticas. El primer día pedí espirales antimosquitos y me dijeron que me los entregarían inmediatamente. A las 12:30 de la noche me llamó y preguntó si los habían entregado. Le dije que no y él dijo que lo enviaría de inmediato, pero luego no lo envió.
Mala actitud, cambié de habitación una vez la primera noche, me tomó diez minutos caminar de ida a la habitación, así que le dije a la recepción que podíamos cambiar de habitación si había habitaciones disponibles. No me confirmaron. Me llamaron casi a las 11 en punto del día siguiente y me dijeron que vendrían a reemplazarlo ahora. Les dije que tomaría un tiempo empacar las cosas. La otra parte resopló muy groseramente y dijo: ¿A qué hora quieres? Yo diría que entre media hora y una hora. Ella: Está bien, vendré a las once y media y me prepararé. Empaqué mis cosas a las 11:30. Esperé y esperé a que viniera. Después de llamar dos veces, finalmente vino. No me hizo caso, no sonrió, no me ayudó, no me saludó y hasta siguió rodando. sus ojos. La saludé y le dije gracias, pero ella ni siquiera me miró, sin mencionar que no sabía cómo ayudarme a cargar cosas en bolsas grandes y pequeñas. Puso los ojos en blanco casualmente y caminó hacia el lugar. donde dejó la llave de la habitación y se fue.
Hay cosas por todas partes en la habitación. ¿Cuánto costará pagar por los daños? Incluso el inodoro tiene inscripciones en chino. Si está bloqueado, ¿cuánto será la multa?
No te quedes en este lugar. Te despreciarán si gastas dinero. Un taxi comienza en 100 yuanes sin importar a dónde vayas.
Texto originalTexto traducido por Google
Neftaland
Suite tipo boutique, con vistas a la piscina
Fecha de estancia: oct 2021
Familias
6 valoración
4.2/5
Muy bueno
Fecha de publicación: 9 feb 2022
Gran complejo con varias piscinas y un buen restaurante. Las habitaciones son acogedoras y muy cómodas.
Texto originalTexto traducido por Google
Respuesta del alojamiento: Dear GuestThank you so much for sharing your brief review and comments about your stay with us.We are delighted to see that your overall experience with us was positive, and that all the services and facilities offered at the property were up to your satisfaction.We look forward to an opportunity to welcoming you again on your next holiday in Phuket.Kind regards,STAY team
Julie Mossalski
Suite Junior con vistas al jardín
Fecha de estancia: nov 2024
Personas que viajan solas
5 valoración
4.5/5
Fabuloso
Fecha de publicación: 3 nov 2024
Very well equipped gym. Been here multiple times, still coming back. Friendly and service-minded staff.
Traducir
Respuesta del alojamiento: Dear Julie Mossalski, Thank you for your continued loyalty. We're thrilled to hear that you enjoy our well-equipped gym and the friendly, service-minded staff. We truly appreciate your repeated visits and look forward to welcoming you back for many more memorable stays.Warm regards,STAY team
jessondard
Villa, 3 dormitorio(s), piscina privada
Fecha de estancia: ago 2024
Familias
5 valoración
4.5/5
Fabuloso
Fecha de publicación: 8 ago 2024
Great swimming pools and gym. There are many things to do in the resort that you can speed two days there without the need to go out. The resort is maintained very well with exquisite gardening. In-room dining is reasonably priced.
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Respuesta del alojamiento: Dear Guest, Thank you for your fantastic review! We're thrilled to hear you enjoyed our swimming pools, gym, and the many activities available on the resort. It’s great to know you felt everything was well-maintained and appreciated our gardening. We're also glad you found our in-room dining reasonably priced. We hope to welcome you back soon for another relaxing stay.Best regards STAY Team
Eros0999999
Suite Junior con vistas al jardín
Fecha de estancia: jul 2024
Viaje con amigos
3 valoración
4.7/5
Fantástico
Fecha de publicación: 6 ago 2024
We definitely love our stay here!!!
Although it’s a little bit far from the airport, it is a great place to retreat with amazing spa and gym.
And their restaurants all very nice but that would be great if they can provide more Thai food in those restaurants.
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Respuesta del alojamiento: Dear Value Guest, Thank you so much for your wonderful feedback! We're thrilled to hear that you loved your stay with us and enjoyed our spa and gym facilities. We appreciate your understanding regarding our distance from the airport. It's great to know that you found our restaurants enjoyable, and we will certainly consider your suggestion to offer more Thai food options. Your feedback is invaluable, and we hope to welcome you back for another relaxing retreat soon!Best regardsSTAY Team
Frank
Suite de 1 dormitorio con acceso a la piscina
Fecha de estancia: ago 2024
Parejas
9 valoración
4.0/5
Muy bueno
Fecha de publicación: 14 sep 2024
Overall a good resort. Highly recommended for long term stays.
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Respuesta del alojamiento: Dear Frank, Thank you for taking the time to share your feedback. We’re thrilled to hear that you had a positive experience at our resort and that you would recommend us for long-term stays.It’s wonderful to know that our facilities and services met your expectations. We strive to provide a comfortable and enjoyable environment for all our guests, whether they're here for a short visit or an extended stay.We look forward to welcoming you back in the future.Warm regards,STAY team
Mansa
Suite Junior con vistas al jardín
Fecha de estancia: jun 2024
Parejas
40 valoración
4.0/5
Muy bueno
Fecha de publicación: 13 sep 2024
Location is really far from town place approximately 45mins away but you have everything in that resort. Highly recommend for retreat purposes.
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Respuesta del alojamiento: Dear Mansa,Thank you for sharing your thoughts with us. We’re delighted to hear that you found our resort to be well-equipped for a retreat and that you would highly recommend it for such purposes.We understand that our location might have been a concern, but we’re delighted to hear that the amenities and facilities at our resort exceeded your expectations. Our aims is to offer a peaceful and self-sufficient environment where our guests can truly relax and rejuvenate, so it’s rewarding to know that you appreciated this aspect of your stay.We hope to have the opportunity to welcome you back in the future. Should you need anything during your next visit, please don’t hesitate to let us know.Warm regards,STAY team
Traveller from Malaysia
Suite tipo boutique, con vistas a la piscina
Fecha de estancia: may 2024
Parejas
8 valoración
5.0/5
Excepcional
Fecha de publicación: 24 may 2024
Enjoyed our time here, it was relaxing and luxurious. The design of the resort is chic and minimal. Rooms are well equipped (smart TV, normal and beach towels, umbrella, couches, hair dryer), water is provided. Service is top notch from front desk, housekeeping, F&B. Had a great dining experience at Fresca and the rooftop bar. Gym looks very grand with 3 storeys, they also have many (paid) fitness classes and wellness programs. There’s a free shuttle to the Rawai and Nai Harn beach also.
Just overall a 5 star experience at an affordable price.
Note that location is not the most convenient / walkable and you will need to get transport to travel around, but it’s good to get away from the hustle bustle.
Traducir
6/9
Respuesta del alojamiento: Dear Guest, Thank you so much for your detailed and positive review! We're thrilled to hear that you enjoyed a relaxing and luxurious stay with us. It's wonderful to know that you appreciated the chic and minimal design of our resort, as well as the well-equipped rooms and top-notch service from our staff across various departments.We're glad you had a great dining experience at Fresca and enjoyed our rooftop bar. It's also great to hear that our gym facilities and wellness programs met your expectations.We appreciate your feedback regarding the location and understand that transportation is necessary to explore the area. However, we're pleased that you found value in the tranquility away from the hustle and bustle.Thank you for choosing our resort, and we look forward to welcoming you back for another five-star experience.Warm regards,STAY Team.
GC00
Villa, 3 dormitorio(s), piscina privada
Fecha de estancia: may 2024
Viaje con amigos
8 valoración
5.0/5
Excepcional
Fecha de publicación: 22 may 2024
This resort is very close to Rawai seafood area and the seafood is very fresh and cheap! The resort itself is like community club that have everything that you need - 3 storey gym, more than 3 swimming pool, spa and aesthetic..
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Respuesta del alojamiento: Dear Guest, Thank you for your fantastic review! We are thrilled to hear that you enjoyed your stay with us and that our resort provided you with everything you needed for a memorable experience.It's great to know that you appreciated our proximity to the Rawai seafood area and enjoyed the fresh and affordable seafood options nearby. We take pride in offering a wide range of amenities, including our three-storey gym, multiple swimming pools, spa, and aesthetic services, to ensure our guests have everything they need for a relaxing and enjoyable stay.We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,STAY Team.
Usuario invitado
Suite tipo boutique, con vistas a la piscina
Fecha de estancia: oct 2024
Parejas
2 valoración
4.7/5
Fantástico
Fecha de publicación: 27 oct 2024
It's a nice and clean hotel with a big beautiful area. There are many swimming pools and recreation areas. If you like a quiet type of rest, this is the place for you.
You also have to keep in mind that the beaches are quite far away. However, motorbikes and cars can be rented.
There are also cafes and restaurants in the hotel. The food is quite tasty.
The breakfast at the hotel is also good, with a variety of choices.
The staff is very friendly. The rooms have everything you need.
I can confidently recommend this hotel if you want to take a break from the hustle and bustle.
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Respuesta del alojamiento: Dear Value Guest, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our clean and beautiful hotel, along with our various swimming pools and recreation areas. It's great to know you appreciated the variety of food options and found our staff friendly and accommodating. We understand that the beaches are a bit further away, and we are provided accordingly for a complimentary shuttle service to the breaches, Rawai and Nai Harn. However, we’re glad you found it convenient to rent motorbikes and cars. Thank you for recommending us as a peaceful getaway—we look forward to welcoming you back soon.Warm regardsSTAY team
Usuario anónimo
Suite tipo boutique, con vistas a la piscina
Fecha de estancia: ago 2024
Viaje con amigos
3 valoración
5.0/5
Excepcional
Fecha de publicación: 19 ago 2024
Very Good !!!!!!!!!!!!!!!!
Traducir
Respuesta del alojamiento: Dear Value Guest, Thank you so much for your fantastic review.We’re absolutely delighted to hear that you had a perfect experience with us. Your high ratings for our surroundings, amenities, cleanliness, and service are greatly appreciated.Your positive feedback motivates us to continue striving for excellence. We look forward to welcoming you back for another outstanding stay.Best regards,STAY Team.
Usuario anónimo
Suite, 1 dormitorio, con vistas al jardín
Fecha de estancia: mar 2024
Personas que viajan solas
5 valoración
5.0/5
Excepcional
Fecha de publicación: 6 abr 2024
Wow- I cannot speak more highly of this resort. Here are just some of the positives:
First of all, the staff have been amazing! Everyone that I’ve spoken to or even passed by has been incredibly friendly, kind, and eager to help in any way.
Second of all, the coaches are patient, motivating, and very good at what they do. My favorite activity was my one-on-one Muay Thai sessions with Florian who is absolutely fantastic! I also took yoga classes and Spin classes for the first time, which I really enjoyed!
Thirdly, there is such a variety of activities (spa treatments, wellness sessions, fitness classes) that you can add on to your package. All of the facilities, from my room to the gym to the spa to the pool are spacious, clean, and modern.
The only things I would say that are slightly less positive are: the food in the restaurants is pretty pricy by Thailand standards and the breakfast buffet doesn’t change much each morning (delicious but a bit repetitive for six mornings in a row).
Overall, I really loved my trip and found it was the perfect balance between being active, eating well, and relaxing. Thank you to the staff for such a wonderful time ☺️
Traducir
6/8
Respuesta del alojamiento: Dear Guest, Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience at our resort. It's wonderful to know that our staff exceeded your expectations with their friendliness and eagerness to assist you in any way possible. We're glad you enjoyed your one-on-one Muay Thai sessions with Florian and found our coaches to be patient, motivating, and skilled in their instruction.We're delighted that you appreciated the variety of activities we offer, from spa treatments to wellness sessions to fitness classes. It's fantastic to hear that you found all our facilities to be spacious, clean, and modern, contributing to a comfortable stay.We appreciate your feedback regarding the pricing of our restaurants and the repetitive nature of the breakfast buffet. Rest assured, we'll take note of your comments and strive to improve in these areas to enhance the overall guest experience.Thank you for choosing to stay with us, and we're thrilled that you found the perfect balance between staying active, eating well, and relaxing during your trip. We hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Warm regardsSTAY Team
Usuario invitado
Suite Junior con vistas al jardín
Fecha de estancia: mar 2024
Viaje con amigos
3 valoración
4.2/5
Muy bueno
Fecha de publicación: 26 mar 2024
A perfect stay at Stay Welling. They got an awesome pool, huge gym center, spa, outdoor trading venue... it's kind of one stop resort there. U can enjoy several pools there . all can take great pictures and relax. The only drawback is the location... you really need to rent a car for this hotel.
Traducir
Respuesta del alojamiento: Dear Jiao, It sounds like you had a fantastic experience at STAY Wellbeing & Lifestyle Resort.We're thrilled to hear that you enjoyed our amenities, including the awesome pool, spacious gym center, spa, and outdoor trading venue. Providing a one-stop resort experience is what we strive for, and we're glad to hear that you found it convenient and enjoyable.Regarding the location, we understand that it may feel a bit remote for some guests. However, we strive to offer a peaceful and serene setting away from the hustle and bustle of city life, allowing our guests to relax and unwind.Thank you for choosing stay with us, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Warm regards STAY Team
ChiaYin
Suite, 1 dormitorio, con vistas a la piscina
Fecha de estancia: sep 2024
Otro tipo
13 valoración
5.0/5
Excepcional
Fecha de publicación: 9 sep 2024
Beautiful and clean wellness resort.
Love the concept with huge Stay Fit facilities. The fitness classes are led by well trained instructors, from cross-fit, Muay Thai, Yoga and even obstacle challenge.
Location is quiet, dining in Fresca has been non-other than amazing !
Highly recommended for fitness goers
Traducir
Respuesta del alojamiento: Dear ChiaYin,Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our wellness resort and the extensive Stay Fit facilities. It’s fantastic to know that our fitness classes, including CrossFit, Muay Thai, Yoga, and the obstacle challenge, met your expectations and were led by our skilled instructors.We’re also pleased to hear that you had an exceptional dining experience at Fresca. Your high recommendation for fitness enthusiasts is greatly appreciated.We look forward to having you with us again soon!Warm regards,STAY Team