Borgo Dei Conti Resort Relais & Chateaux

What can I say about the location. You enter through an arch, and follow a driveway that takes you to the main house. Great touch of class and beauty. The main building is authentic to the storied life it has had, with updates bringing in the modern amenities necessary in today’s hospitality. We were there for lunch, so let’s talk about that. The service is courteous and friendly, with everyone in period attire, adding a great level of authenticity to the atmosphere. The lunch menu had a great selection, including vegetarian options. Special shout out to the homemade bread mix, which was delicious. My wife had a mixed salad and the vegetarian pasta, which were both excellent. I had the cheese selection, local and very tasty, and the borgo burger, which was massive and full of flavors. We finished it off with the tiramisu and baba’, both just as great as everything else we had. Overall a great dining experience, from every aspect. The tour after lunch was an excellent touch, which we both appreciated very much. Bottom line: if you are looking for a dining experience, then you won’t regret choosing this wonderful location.

Just returned for 4 nights at this lovely hotel after its long renovation. I was traveling with my wife and adult daughter and we had two rooms. We booked our rooms through Amex fine hotel and resorts which included free breakfast and room upgrade. I had booked executive room for my daughter and her upgrade was to a slightly higher category room with a small viewing room up a flight of stairs. Our room was a deluxe suite and we were given a patio suite as an upgrade. The rooms were both very nice. Our suite was huge with small patio and very nice bedroom and living room. The decorations were lovely. The biggest issue of the room was the air conditioning. During our visit it was quite hot and the a/c in our suite room could not cool the room to a comfortable level. The manager of the hotel was very apologetic and brought us a fan to help and assured us they would address the issue after we left for future guests but the lowest we could get the room at night was 76 to 77 degrees which was too hot for us to sleep. My daughter’s room cooled to about 70 her room was better in that regard. Additionally I found the mattress to be too firm but my wife and daughter felt it to be comfortable. Other positives were the staff were all friendly and the manager really tried to help make our stay enjoyable. The grounds were lovely and the pool was the perfect temperature. We had breakfast every day which was nice but not quite to the level I expected given the cost of the rooms but still very good. Dinner by the pool was very good with excellent pizza and pasta. We also had dinner at Cedri which was a big disappointment. We did the chef tasting meal for 155 euros per person. The dinner service was quite slow with meal taking almost 3.5 hours. The food had a few good courses but several courses were not very good. They did have an excellent wine list at reasonable choices. For the price and service at Cedri I would not recommend eating there. Overall, the resort is lovely and a beautiful setting. Had the air conditioning worked I would have enjoyed our stay but 4 sleepless nights in the heat really put a damper on our experience. If you could be confident the air conditioning was fixed I would not hesitate to recommend this resort. Given the managers eagerness to make guests happy, I think he will get it working and maybe with more time and training Cedri will improve. The area of Umbria is quite lovely and the hotel is a good base to explore perugia, Assisi, Spello etc. Don’t miss having dinner at Lillo Tatini in Panicale. It is close by and a great experience.

Congratulations! What an extraodanary experience. Fine hospitality, family hotel and restaurant, great gastronomy, fine service, open for youngsters and children. We had dinner at Cedri Ristorante. Arriving at the gate we had to announce ourselves, after hearing that we were expected, we started a ride of 800 meters and arrived at the castle, drove to the entry where we left the car, which has been driven to the parking by the concierge. This hotel and restaurant has it all. Beautifully, properly and state of the art dressed at the reception, the waitstaff, maître d’hotel, sommelier, concierge the adventure could begin. Friendly and cheerful service. The interior & design is new and shows a modern design combined with respect for the class of ancient times. We were guided at the terasse for the aperitive with view at the garden and the Lake, we could see through the trees. Eventhough temperature went up to 36C today, we enjoyed the slight brease and a fresh moment due to the trees and the screens that protect the terasse against the heat. Large winelist and separate list of aperitives. We took the tasting menu at the terasse with two adapted excuisite wines from the Umbria region. Nicely dressed table, fine wineglasses, our discovery continued. Fine flavours and textures gave a recognisable classic and creative mediterrane cuisine without exaggetation. What a lovely and harmonious evening for my wife, our 4 youngsters and myself. We enjoyed it in all its aspects. Congratulations for this masterpiece in hospitality which started already days before with the cheerful confirmation. Thank you!

Spent a day/night here after landing in Rome on way to Florence. Wish in hindsight we had done 2-3 nights here. Had the “family room” which is basically 2 rooms sharing a common hallway with a door. The grounds are beautiful, service is excellent and everyone loved having lunch overlooking the beautiful pool. All meals were excellent, gym/spa was well appointed. Great wine list in a nice area of Umbria. Highly recommended would definitely return.

Its beautiful and super cool, no doubt. IF you like cold plunges like I do, the pool is nice and freezing haha. The restaurant service is def hit and miss but the staff are very kind. When we were trying to find out more about a trip to assisi and seeing St Francis they told us we would have to look that up on their website, which, was pretty strange

We just left the resort after a few nights stay with kids. The grounds are superb as well as the surrounding landscape, but the service at breakfast was excessively slow. It appears that they are short staffed otherwise how best explain that you have to wait a good 20-30 mins before getting a cup of coffee. A few breakfast pastries are on a table buffet style, but not coffee, orange juice or fruits. On my last day I had a third of a glass of orange juice and just did not have the time for another 30 mins to waste waiting for the rest of the glass. If their issue is staffing that they should make it buffet style. The fruit platter did not include any of the fruits in season in Italy!! I was not particularly looking for pineapple in Umbria but there were there. The peaches, apricots and grapes were not part of the menu. On our first night we heard loud noises from upstairs and turned out the billiard room sat atop of our rooms. Overall not an experience we would repeat.