Hoteles con aparcamiento en Manhattan

I had booked a pre-paid non-refundable rate for this hotel 2 months in advance. I know this hotel gets busy on football/event weekends so I made sure to book as early as possible. When I arrived at 8:30pm to check in after 13 hours of travel, I was told that a pipe had burst “in the room I was assigned to” so I was out of luck and they had no other rooms available. I asked to see a picture of the room and it was completely under construction with the wood studs exposed. This clearly wasn’t a last-minute issue and there was no forewarning. Since I booked through *******, the hotel didn’t do anything to try to help. I spent 2 hours on the phone trying to find a new hotel room since the city was basically sold out by that point. I had to move to a hotel a few miles away which required driving to my meetings instead of making the short walk which was the whole point of staying at this hotel. I was not offered any help from the hotel staff. I tried to call the manager the next day and was sent to voicemail. I never received a return call, apology, or better explanation as to why I was the only room that couldn’t be fulfilled. Multiple people checked in after me & I had colleagues arrive the day after me and they received their rooms. It was a very shady experience with terrible customer service. Why book a hotel 2 months in advance on a pre-paid rate if you will then get booted from the hotel?!

My experience was very good. The hotel is being totally renovated and will be completed in October. The halls smelled fresh and clean and everything in common areas was clean and in good condition. My room was clean and also in good condition. The couch and drapes, wallpaper and paint looked so good, I thought it had been remodeled, but they told me it hasn't been, yet. Bed was comfortable and internet and A/C both worked well.

El hotel es agradable, las habitaciones son limpias y espaciosas, las habitaciones son limpias y la piscina es agradable. Wifi funciona muy bien y la ubicación es increíble. El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad. Todo está a pie, restaurantes, tienda de licor, tengo tiendas de crema, bares y el campus principal del estado de k está a través de la calle y a pie, los departamentos atleticos están a pocos 8 minutos en coche. En el parque de estacionamiento del hotel tienen un programa de préstamo de bicicletas verdes, se basa puramente en la integridad y honestidad de las personas que optan por utilizarlo. El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la Tengo una denuncia y por eso les doy una 4 en lugar de una 5, el control en curso fue tan poco profesional. La joven de la oficina delantera que me inspeccionó hizo el mínimo mínimo, pidió mi ID, una tarjeta de crédito para incidentes, luego me dijo que la habitación 310...then se acercaba a hablar con la señora que estaba detrás de la división que está detrás de la oficina delantera, He tenido que volver a llamar su atención y preguntarle. ¿Dónde están los ascensores? ¿Dónde está la piscina? (Hoy es 89 grados) . ¿Le ofrece el desayuno? ¿A qué hora es el desayuno? : (Ni siquiera sabía que tenía que preguntar a la dama detrás del dividendo, ...por el precio que pagué no puedo quejarme. , ....porque su empresa primera impresión y última impresión personal no debería dejar un sabor amargo en la boca de sus huéspedes!

The hotel is modern and new, with clean and comfortable rooms, and a convenient location adjacent to shopping, dining, a magnificent holiday lights display, and not too far from KSU. The pool and hot tub were plenty fine (and a delight to my two nephews and one niece staying in another room). The fitness center was spacious with good, well-maintained equipment. Normally, for these sort of ”cookie cutter” hotels, I'm happy to award 4 stars if they ”check all the boxes” (and 5 if they go ”above and beyond”). However, in a few areas, most notably the breakfast service, this hotel came up a tad short. I stayed two nights and had the complimentary breakfast on both mornings. I showed up for breakfast about 45 minutes after it opened (i.e., not 5 minutes before close), and experienced the following: (1) oatmeal almost empty one morning (I scraped the last bits out of it); totally empty the next morning (2) cinnamon rolls cold one morning; out the next morning (3) scrambled eggs down to a few unappetizing ”crumbs” one morning and the next morning were replaced by some pre-fab ”omelets” (both egg serving trays were allocated to ”omelets” that morning) (4) pancake machine out of batter one morning. HI Express's cinnamon rolls are an emblem of their brand; the breakfast area attendant should be monitoring them and replenishing when necessary. And it was not like it was especially busy; the breakfast area seats were perhaps 25-30% occupied. ALSO: they ran out of pool towels. And, it seemed like every time I walked past the front lobby, the front desk was unattended. I know desk attendants might need to leave the desk now and then, but it seems like a hotel should strive to keep the desk staffed except during the wee hours. I am fairly loyal to the HI Express brand. One reason for that loyalty is that its complimentary breakfasts are a cut above those of their competitors in the mid-tier lodging category; it's an area of differentiation in a category where differentiation is difficult to achieve. I would therefore suggest that all HI Express locations try to be diligent in keeping their breakfast experience positive. Yeah, once in a while, one item will run out or run low. But it should not be almost every warm item.

Candlewood Suites is such a wonderful and comfortable hotel. Bakery right next door. Easy access to restaurants and the college. The rooms are all equipped with a full size refrigerator as well as a range and full size sink with garbage disposal! The in-house snack bar has everything you need and everything you may have forgot. Free hot coffee all day and night. Staff is extremely friendly and make you feel at home. The suite itself has a wonderful wall length desk and eating area, the beds are extreme comfortable as well. I will always stay at this hotel when I'm working in Manhattan or just coming for weekendbto see a Kstate home game.