Le Grand Hôtel Cayré

Great location. Breakfast was ok. Friendly staffs.

酒店周邊環境不錯 酒店房間比較小 隔音效果一般。房門竟然沒有反鎖，這點對一個人住的女性不友好。

Wonderful hotel with spacious rooms in a great neighborhood right across the street from the metro. The bathroom was sizable and the fitness room is decent size. The concierge/front desk employees were very helpful. Rooms were pretty quiet too which was nice for those dealing with a time change. Best of all, we arrived around noon and our room was ready early which was amazing!

I was extremely disappointed by the lack of adequate cleaning of the room. We stayed for 5 days. We had champagne in the room 1st night and the empty ice bucket and glasses are still here 5 days later. The complimentary tea/coffee etc were NEVER refilled and each day we had to go back downstairs to request. Cleaning materials where left in the room. Shower gel in bathroom just left with broken top at the side of it. Coffee machine not emptied. Rose petals thrown off the bed and never cleaned up until I requested. Room service for breakfast is difficult and there is no mini bar as stated in your room description. Also the bar wasn’t open and just chairs piled up in front of it. Overall a very disappointing stay and would not stay again. I feel that the culture of the staff is poor and most look quite miserable. Given bottle of water in room but bottle opener broken so again had to request it be replaced. I think this hotel is living on its previous reputation. However Pamela, Enrico and an older gentleman (I’m sorry I cannot remember your name) always tried their best and did give good service. Lastly we arranged an extended check out by 1 hour the night prior to departure to 12pm. At 11.30 reception rang asking what time we were leaving… fair enough no problem with the phone call. However within 5 mins of the call the room door was flung open by cleaners. No knock and despite having “do not disturb” card hanging outside. I was caught in an extremely embarrassing position as I was changing my ostomy bag. Totally and utterly unacceptab