Kisiwa on the Beach

The roof of the restaurant/bar looks impressive but is not feet for purpose. During our staying it rained and the restaurant and bar were flooded for 3 days forcing us to eat in our room on a small coffee table or opposite the toilets. The very unpleasant GM, Julios, will argue that the amount of rain was unprecedented, but we visited quite few of the little bars on the beach, the Rock restaurant and the hotel next to us and they didn't have any problems. The hotel is advertised to be luxury but it is far from that. The bathroom is old and dated with limescale on the shower head and black mould  on the tiles. It is far from environmentally friendly offering shower gel in miniature plastic bottles. The curtains in the room are black out so if you want some privacy during the day you have to be in the dark and you will have to leave out of a suitcase since the room hasn't got a functional closet. The drinks are very, very, very expensive but at least served by nice staff. It was our honeymoon and I ended up crying daily for my disappoin**ent. We spent a lot of money for a Luxury holiday but we got an average, dated and totally unfunctional hotel. I have a lots of photos to back up my review and I will be happy to share them with anyone that is thinking to book this hotel.

It was 10/10, really unforgettable experience and it could not be better! The staff went above and beyond to ensure our comfort and satisfaction throughout our entire stay. Their attention to detail and genuine hospitality made us feel truly valued as guests. They always ask about your day and how you feel and this really makes you special! They are very chill (hukana matata) and very hardworking people. Staff are amazing here, we really become friends in our short stay Our room was clean and stunning everyday, it was always a pleasure to come back in the room. Dining at the hotel was a culinary delight. We savored every bite of the delicious meals served at the really cute restaurant, where the talented chefs show their culinary expertise with creative and flavorful dishes (fish, steak, Zanzibar spice soup, Svahili dinner - something you must experience and we are very picky eaters haha!) They worked hard for my partner's birthday and really prepared a wonderful a**osphere, grill with privaye chef and birthday cake. It could hardly be better! He was very suprise and happy! Also for the kitesurfers, here is the best spot! Overall, our stay at this hotel was an unforgettable experience. We cannot praise it highly enough and look forward to returning in the future. If you're looking for a luxurious and indulgent getaway, this hotel is an absolute must-visit.

Everything was very nice. Enjoyed every day. Housekeeping was good, food excellent. The staff is super friendly, sweet with a personal service that we enjoyed. We are hopefully going back next year for some days. We had 3 kids with us that also enjoyed every day.

Great resort ever in zanzibar Privat beach also beautiful, there was sea**** but clean Service is nice, and aircondition also nice. Staff suggest us many activity include dolpine tour, and we can negotiate it When you go to paje beach, Kisiwa will be best resort

Amazing stay at Kisiwa, the service is the best part of the hotel. The people are the nicest ever. Rooms are super clean, massages are great, and beach view is perfect. We stayed 8 nights and everything went super smoothly. So Thank you so much!

We had a lovely stay at Kisiwa on the Beach. The staff are extremely attentive and hospitable - they truly make you feel at home. On our last night the staff went above and beyond. They set up a table for us on the beach, which was very sweet. The property is beautiful and well maintained. The property is right by the area of the beach that is quiet and makes for a wonderful stay.

We had a great time ! The Staff is so nice and lovely. The last evening they arranged a surprisedinner, for us, at the beach. We will,for sure, be back when we visit Zanzibar next time because everything from the bungalow to the rest of the facilities are just awesome.

Very well located hotel at the beach, beautiful gardens, nice villa’s, some with beach view. Nice pool and beach with sunbeds, that are well connnected. The staff is extremely friendly and highly professional and do their u**ost to make you feel at home. Very clean rooms. Good variety of food in the restaurant. The Spa is worth a visit! Even though we had an excellent stay, upon check out we were unpleasently surprised that we could not pay in local currency but where forced to pay in dollars, even though all the restaurant bills were presented to us in local currency. The exchange rate used was 20% below the going rate, which is totallyunacceptable and not something that we had experienced before. When we requested to pay in local currency, we were met with an unfriendly and almost hostile attitude of the front office manager, who even refused to contact the general manager to resolve this matter. Also the guest relations manager refused to help out. In the end, we paid the bill and left disappointed, not returning to this hotel anymore.