The Manor - New Delhi

Strange location that seems very safe but Uber often miss the turn and delays for a car are big. The price they charged is not reasonable. The room is small and looks old. Also very noisy. The stuff first looked polite but Wanted to convince me that my breakfast was not included. And during check in You need to sign a document saying you agree they are not responsible if someone steal from the room and you must use the safe but it is very small. Only team at the breakfast place was nice. But the breakfast itself was very poor

Very kind manager, good food and relax hotel..100% recommend

The rooms are okay but the bathrooms are unsafe. The room I stayed in had only a bath tub with a shower head fixed within the same enclosure. The bath tub was very slippery and no slip mat is provided. I had a nightly fall and injured my back very badly. Luckily it wasn’t worse. Not much choice for in room dining. The staff are polite and friendly.

As ardent modernist fans we thought the Manor would be the highlight of our trip but on arrival the gentleman on duty walked us out of the hotel, out of the property, and put us in a room in the hotel nextdoor. We questioned him and he simply repeated that 'this is part of the Manor property' until we gave up. We were in another cheaper hotel (76 Friends Colony). I wish he'd simply been honest and explained why we couldn't have the room we booked, but he was insistent that we hadn't left the Manor, even though he'd just walked us down the road past two sets of security to a separate property. Shady and disappointing. We asked to look around the Manor and were told upstairs was 'only rooms'. Later we found a whole guest roof terrace which we also missed out on. Bitterly disappointing end to our trip.

An absolutely charming property. Warm hospitality & the most wonderful restaurants. Would stay there again in a heartbeat.

Don’t get fooled by the façade of this hotel although the aesthetics are good this hotel should be on the bottom of anyone’s list by the la k of customer service. Last night at 11pm as was denied entrance by car to friends colony where the hotel is hence I had to leave the car and walk a good five minutes in the dark to reach the hotel. It took them over five minutes to produce the key to my room as the front desk was not managed, this morning I ordered some masala tea at 10:30 and it reached me at 11:20 when before accepting the tea they produced the card machine for me to pay no apologies given. Complete and utter shocked I politely declined the tea and charge as I was in my way out. I was carrying a bag and the front desk stopped me as they thought because I was carrying a bag that I was checking out when that was not the case, clear non existing knowledge of when customers coming or going even in such very small hotel. I will definitely don’t come back I stayed last April and already had issues with their spa however I thought to give them a second chance I should have known better. I cannot stressed enough that if you value customer care and essential amenities this is not the place you are looking for

Oh, my disappointment with this hotel has been my worst nightmare in hotel experiences. Despite the boutique hotel persona portrayed in the pictures, it truly fails to deliver. The staff here lacks proper training in hospitality, and it's evident they don't understand its importance in the hotel business. They behave more like employees at a budget motel rather than a high-end establishment. I was initially impressed by the rooms showcased in the images, so we booked a standard room, which turned out to be a huge mistake. These rooms haven't been renovated and look outdated, reminiscent of the 1990s, completely mismatched with the hotel's aesthetic. I wrongly assumed that the standard room would be similar to the other classes. Regarding other services, the AC vent emits a foul odor, making the room musty. There's no natural ventilation, only a small window overlooking a blocked wall, depriving the room of fresh air and natural light unless the artificial lights are on. The hotel is situated near a railway station, and every passing train shakes the room with a deafening rumble, making sleep impossible. Furthermore, despite living in the age of 5G, the hotel's Wi-Fi was non-functional. To make matters worse, our mobile network provider, Airtel, had poor service in the room, leaving us disconnected from the modern world and feeling like we were stuck in the '90s.

The location and the building are great, but the quality not quite as i'd expect for the price. There were issues with the hot water, as many other reviewers have also stated, plus there was a very strong musty smell in the room. Post-monsoon, hotels seriously need to deal with the mould issues, as many of them have this kind of musty smell. It makes for an unpleasant experience. I would likely stay at a bigger hotel in the future for this price.