The Metropolitan Hotel & Spa New Delhi

It's a good hotel in a very good location. The front desk staff are very helpful especially Mr Aryan who is very helpful and friendly. The restaurant is average and breakfast is also average. The staff of the restaurant needs some extra training for services and dealing with guests. The new outside cook who makes all the omelettes and all needs some extra training as well. I have to call the main chef again to make an omelette for me because the first one was raw and tasteless. Overall stay was average this time as I am a frequent visitor of this hotel.

The staff responsiveness is not upto the mark and the restroom in room is clogged with water, even then the staff was not responding properly.

Nice hotel, clean and comfortable. Unfortunately they charged transportation (from airport to the hotel) more than 10 times compared to other transportation such as Taxi or Uber.

My stay at Metropolitan Hotel Delhi was comfortable and enjoyable. The hotel's convenient location made it easy to explore the city's attractions and access transportation options. The room was spacious, clean, and well-appointed, providing a comfortable retreat after a day of sightseeing. The staff were courteous and attentive, always willing to assist with any inquiries or requests. The hotel's dining options offered a variety of delicious cuisines, though I found the prices to be slightly on the higher side. Additionally, while the facilities were well-maintained, I encountered some minor issues with the Wi-Fi connectivity during my stay and Their Room Service Billing System can be Improved. Overall, Metropolitan Hotel Delhi provided a pleasant experience, and I would recommend it to travelers seeking a convenient and comfortable stay in the heart of Delhi.

I booked this property with the expectation of booking a 5 star hotel as listed and rated but it was not worth the money or ratings. The room was not cozy or up-to the standard of 5 star hotel of a metro city like Delhi. The room were like cheap hotel in paharganj, usually you can get better rooms in paharganj for way less than what i paid here. There was a bad smell of dampness or moisture from carpet and AC vent. I asked staff to spray but the bad smell persisted. I landed at IGI after 20 hr long journey from USA and checked in at this hotel at 4 am . I ordered a special strong ginger tea but they served normal tea bag tea worth ₹550 per person it was totally worthless. Though the staff was nice I requested to serve buffet breakfast in my room as i have a small kid and spouse could not come down to restaurant. They were very nice enough to help me with picking BF and serve that in the room. I complained about the tea while checking out but they did only waive the charge for one order out of 3 ordered.

The room is clean and comfortable. The breakfast buffet spread was good. There is a shopping street within walking distance.