Hoteles cerca del Centennial Park, Nashville

Hermoso resort. Personal maravilloso y actividades navideñas increíbles. Nuestra única queja es el costo. Con el costo de la habitación, deben ser más rentables en otras áreas para ayudar a las familias, especialmente durante estos tiempos. 45 por día para el estacionamiento es extremo y los precios de los alimentos fueron un 45 por ciento más altos que la mayoría de los demás alimentos en el área. Aparte de ese tiempo increíble con mi esposa.

La habitación era muy agradable, la habitación era muy agradable y la habitación era muy agradable.

The bed was very comfortable and the shower had great water pressure and plenty of hot water. We were there 2 nights. Breakfast was adequate, but not exceptional. The person at check-in was not at all warm or welcoming; no name tag visible. However, Janice at check- out was kind and helpful. We had a number of issues with things that were broken or missing in our room as well as what appeared to be water damage from the shower in the bathroom. (There is a lot to be said for having a complete shower enclosure, not glass that only partially covers the shower.) I told Janice about all of our issues with the room, showed her photos I had taken, and she wrote everything down. I hope all of these problems have been addressed so future guests in this room can have a much more pleasant experience. My husband was in touch with management about our concerns and they were very receptive.

My name is Michael Lehmbeck and the place is Nice and quiet, totally safe. I left my car unlocked and no problems the next morning. And the coffee is really good and hot! The bed was super comfy! and the pillows were nice and the ac/heater worked great. Clean rooms and nice staff!

I recently stayed at this hotel for a wedding, and it was an absolute nightmare from start to finish. When we first checked in, we were given a room that hadn’t even been cleaned—bed unmade, trash everywhere, and clearly no attention to basic housekeeping. This should have been the first red flag, but unfortunately, it was only the beginning. The hotel’s breakfast area was equally appalling. It was filthy, with food crumbs and spills all over the place, and no one seemed to be maintaining the cleanliness of the area. It was clear that the staff couldn’t be bothered to keep it even remotely hygienic for guests. After we got situated in our second room, we went downstairs to the reception area and the nightmare continued. The bartender (Jessica) was unbelievably slow, completely unmotivated, and made it clear they wanted nothing to do with serving our wedding party. The worst part? They openly bad-mouthed our group to other patrons at the bar. Completely unprofessional and unacceptable behavior for any establishment, let alone a hotel. The following morning I raised these concerns to the Assistant General Manager, Terry Craig, and things went from bad to worse. Instead of taking the feedback seriously, he gave me a condescending attitude and proceeded to defend the bartender's disgraceful behavior. Terry actually sided with the other patrons – the same ones the bartender was bad-mouthing the wedding party to – and said that *we* were the ones being ”a pain in the ass.” This was a jaw-dropping level of unprofessionalism. Rather than de-escalating the situation or even pretending to care about customer service, Terry smirked at me throughout the entire conversation and seemed more interested in dismissing my concerns than addressing them. I was simply trying to offer constructive criticism, but he was more intent on defending terrible service and showing off his arrogant, dismissive attitude. I cannot stress enough how utterly disappointed I am in both the service and management at this hotel. If you're looking for a place that values its guests and treats them with even a shred of respect, go elsewhere. This place is a disaster from top to bottom, and I will absolutely not be returning.

Room was clean and temperature was comfortable. Stayed on first floor. Hot coffee and hot tea available throughout stay. Bed was comfortable. Checked out early before breakfast was available. Traffic was heavy at rush hour in front of hotel. Hotel staff were nice and helpful at checkin and checkout.

非常滿意，酒店非常新，氛圍也很好，有健身房洗衣機和bar，滿足出差多有需求

We stayed here for one night in Dec. 2023; this hotel was generally very nice and appeared new. Our room was sparkling clean and comfortable. However, the showerhead needs replacing, and the wall-mounted conditioner bottle was empty; also the tub was one of those rounded-bottom ones that I find painful to stand in during showering. The TV in our room was very small; we had a mini-fridge but no microwave (we were told we could use the lobby’s). The breakfast here was awful--egg crumbles, burnt sausage patties, and tart oranges were among the selections.