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Valoraciones de usuarios
3.9/5
Bueno
22 valoración
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Valoraciones reales
Ubicación4.0
Instalaciones3.7
Servicio4.0
Limpieza3.7
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Todos los comentarios(22)
Valoraciones positivas(16)
Valoraciones con fotos/vídeo(4)
Valoraciones negativas(6)
Vicky59
Habitación estándar
Fecha de estancia: mar 2024
Parejas
8 valoración
5.0/5
Excepcional
Fecha de publicación: 10 mar 2024
Beautiful location looking out at the mountains from the terrace. Friendly staff was very helpful with suggestions and service. Breakfast was amazing with eggs, sausages, pancakes, toast, and fresh fruit!
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Usuario invitado
Habitación Económica con Vista al Pino
Fecha de estancia: may 2023
Parejas
2 valoración
3.2/5
Fecha de publicación: 19 may 2023
Customer service was satisfactory but rooms were not clean. Had a strange smell. Bed sheet and blankets were smelly too. I recommend you to please change bed sheets and blanket sheet after each use and keep a room freshener spray inside.
Morning view from the hotel was absolutely amazing.
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bokul
Habitación Económica con Vista al Pino
Fecha de estancia: abr 2023
Grupos de amigos
107 valoración
5.0/5
Excepcional
Fecha de publicación: 30 abr 2023
I changed my plan last minute. Hotel offered refund.
We love staying here. The view from the meals area is awesome, even when the clouds are out and the mountains are covered. But when the clouds clear the mountain view is awesome. We liked our room and love the food. The menu is varied and we loved it. We stay here every year because the service is awesome and the price is reasonable. The manager is awesome and the wait staff are very friendly. Totally recommend it. (They are building a new building so it can be a little noisy at times, but not in our room. And the stairs up to the dining hall are steep, but it's worth it for the view! Neither of these bothered us.)
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Usuario invitado
Fecha de estancia: jun 2024
Grupos de amigos
0 valoración
2.0/5
Fecha de publicación: 19 jun 2024
Very late service. Staff and management is utter shambles and timing you give they listen 30 min late . The WiFi doesn't work properly on the new building. Bit expensive on what I get at similar price and very disappointed . It's off season but still if I order food 1 hour ago and arrive 1 hour after how am I getting food after 1.30 hour . I can go to a restaurant and get the same meal at 15 min .
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Usuario invitado
Fecha de estancia: mar 2024
Otro tipo
0 valoración
3.0/5
Fecha de publicación: 29 mar 2024
We were there for lunch today after a hike up Nagarkot Tower. We were the only customers in the restaurant. We ordered the Chicken Sweet & Sour rice and Chicken Manchurian rice. Both were above average. However, if compared to the standard back home, it's inferior. The sauces were not perfectly done up. The hot chocolate was also bland. Services, though were good and attentive.
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Usuario invitado
Fecha de estancia: ene 2023
Otro tipo
0 valoración
4.0/5
Muy bueno
Fecha de publicación: 31 ene 2023
Excellent location where from you can see full view of both sunset & sunrise. Fresh and delicious food with warm hospitality. Accommodation are spacious, airy and with enough lights. My family of 9 personnel enjoyed the stay. And most importantly, it’s very reasonably priced in comparison to some other hotels/resorts which are too expensive. I would however recommend the following improvements: 1. Facility of immediate hot water tap. 2. Beverages & tea/coffee availability in the bedroom. 3. Disability access as it has several steep steps to the hotel reception, dinning & recreational area. 4. A clear mountain guide table for visitors to refer when viewing mountain ranges. 5. A clear walking map (leaflet) for customers to grab when hiking around.
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Usuario invitado
Fecha de estancia: jul 2023
Otro tipo
0 valoración
3.0/5
Fecha de publicación: 27 jul 2023
First, I want to say that the staff there were all friendly and tried their best to help. I paid for a standard room through Agoda. The room they assigned to me has broken window and very dusty which is not match the photos they have online. I requested them to give me a different room. So they gave me a economic room, which looks cleaner and newer but without heat. The bathroom ceiling are molded. I only stayed for one night so wasn't too bad. I was asking them to give the different from the standard to the economic room, because what they gave to me was 25% cheaper than what I paid for. They said it's impossible. It took them about 1.5 hour to make dinner although they were no other customers in the restaurant.