Hoteles con vistas a la montaña en Te Anau

Very convenient location, a few minutes walk from shops and restaurants and the lake. Spacious room and comfortable bed. The terrasse was a plus as we could sit outside. Car park free just outside the door which was super convenient too.

I would have given this a 5-star rating. However, I deducted one star due to staff behaviour and a fire alarm that went off at 5:00 a.m., requiring guests to evacuate the hotel. Additionally, the staff could benefit from some customer service training, particularly in showing warmth and empathy toward guests. When we visited the front desk at 12:30 p.m. to enquire about an early check-in, the staff member was not at all understanding or accommodating. She bluntly say “No” and kept looking at her monitor without any reason.